FFXIV in SEA

Sorry if I posted this on the wrong category, I checked the rules of other forum categories but none of them suits this kind of thread.

My friend once lived for some years in Japan where the game is available on Steam and bought it there,
he then went back to his home country in SEA where surprisingly, the Full Game is not available but the Free Trial is! Weird.

He currently also cannot buy the subscription and cannot post on the forum so I'm typing this on his behalf:

Please add the Full Game on SEA (Indonesia, Malaysia, Philippines, Thailand, etc.) Steam Store, because we don't see any reasonable reason why would the Free Trial is available but not the Full Game.
Doesn't need any new server, just make it available to be purchased here through Steam Store.

We also believe that by making FFXIV available on SEA Steam Store (and maybe even better, with a localized price) would also attract more players from this region which will be beneficial for the game's profit.
Especially considering there is an upcoming OCE server which literally is very close to SEA, it would be strange not having the Full Game to be available for purchase here.

I have seen many players asking for SEA servers so I'm supporting you!

I'm onboard with this. Please make it happen!

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Originally Posted by shionaidle

He currently also cannot buy the subscription and cannot post on the forum so I'm typing this on his behalf

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I'm sure you could use a VPN and change your location to Japan (or any region you want), then purchase and subscribe to the game. I doubt you'd even need to keep the VPN on to play, since you can select any data center you want with any regional version, which means you could probably get away with a free/trial VPN or, at most, have to pay for a single month or some extra data, which should be less than US$5.

The only stumbling block would be account creation, if your friend doesn't already have one from when they lived in Japan. Account creation's gonna need a real address and postal code, which you could make up (I do this all the time for foreign TV streaming), but it seriously restricts any future customer service you might need.

I played the free trial on steam and i had to create a whole new account to play the non-steam version because i couldn't get the steam full version. fortunately, the free trial was only up to level 20 back then.

Quote:

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Originally Posted by Breakbeat

I'm sure you could use a VPN and change your location to Japan (or any region you want), then purchase and subscribe to the game. I doubt you'd even need to keep the VPN on to play, since you can select any data center you want with any regional version, which means you could probably get away with a free/trial VPN or, at most, have to pay for a single month or some extra data, which should be less than US$5.

The only stumbling block would be account creation, if your friend doesn't already have one from when they lived in Japan. Account creation's gonna need a real address and postal code, which you could make up (I do this all the time for foreign TV streaming), but it seriously restricts any future customer service you might need.

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That's one way but he doesn't want to risk his Steam account getting banned, especially since he's going to need to do it multiple times every time he wants to buy subs and expansion.

Please make it happen!

Unlock regions entirely imo.

Hi, I'm the friend he was talking about.

Found a way to at least get sub using Crysta through Prepaid card (much more expensive and not easy at all by the way).
And still I can't buy the Expansion because it's still locked behind an inexplicable Region Lock.

Until this day, the Full Game is still not available in my country's Steam Store, or even in SEA (except SG) but the Free Trial still is.

Reiterating what my friend said, having the Free Trial available but not the Full Game is something that makes no sense.
Also, since the OCE server which is very close to my country is coming soon already, making the Full Game available here starting now before EW releases would be a much more better idea so people can pre order EW sooner.

I see some people thought we were talking about making a new SEA Server but that is really not what we are trying to say.

We only ask for FFXIV, its Full Game to be available here in SEA Steam Store just like the Free Trial (and with a localized price if possible).
I have a lot of friends ready to throw money into this game just to get discouraged because they have to go through hoops just to register an account and purchase the game.

Or a slightly worse option, let us buy the expansion using Crysta.
Sure, I still have to buy it at a higher price because of currency but her, at least I can buy it.

Or maybe just let me move from Steam to Non-Steam?

There are a lot of things can be done but I still think just making the Full Game available on our Steam Store just like how the Free Trial is will be the best option.

Oh, yea I'm all for this. Bring in more people to RP with
+1 from me

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Originally Posted by WOTA

Hi, I'm the friend he was talking about.
Found a way to at least get sub using Crysta through Prepaid card (much more expensive and not easy at all by the way).
And still I can't buy the Expansion because it's still locked behind an inexplicable Region Lock.

Until this day, the Full Game is still not available in my country's Steam Store, or even in SEA (except SG) but the Free Trial still is.

Reiterating what my friend said, having the Free Trial available but not the Full Game is something that makes no sense.
Also, since the OCE server which is very close to my country is coming soon already, making the Full Game available here starting now before EW releases would be a much more better idea so people can pre order EW sooner.

I see some people thought we were talking about making a new SEA Server but that is really not what we are trying to say.

We only ask for FFXIV, its Full Game to be available here in SEA Steam Store just like the Free Trial (and with a localized price if possible).

Or a slightly worse option, let us buy the expansion using Crysta.
Sure, I still have to buy it at a higher price because of currency but her, at least I can buy it.

Or maybe just let me move from Steam to Non-Steam?

There are a lot of things can be done but I still think just making the Full Game available on our Steam Store just like how the Free Trial is will be the best option.

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What your solution might be at the moment (since removing regional lock won't take 2 days, if they will even decide to do that at all) is to ask somebody who has access to the game in Steam to buy the expansion as a gift and send it to you or will at least find a way to send you a code you can activate in mog station. That's not a perfect solution, but it's better than nothing while you can't buy the game by yourself.

As for subscription, shouldn't Mog also have debit card option along with Steam Wallet and others? Or it doesn't accept your country cards?

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Originally Posted by Halivel

What your solution might be at the moment (since removing regional lock won't take 2 days, if they will even decide to do that at all) is to ask somebody who has access to the game in Steam to buy the expansion as a gift and send it to you or will at least find a way to send you a code you can activate in mog station. That's not a perfect solution, but it's better than nothing while you can't buy the game by yourself.

As for subscription, shouldn't Mog also have debit card option along with Steam Wallet and others? Or it doesn't accept your country cards?

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We're not the first one to have requested to make the Full Game available on SEA (although I believe we're the first one to actually requested it on the official forum).
I've seen people have been asking for it to be available since a long time ago on Reddit and Steam Forum, yet there's still no words from SE which actually makes me a bit pessimistic about the whole thing.

Thanks for your suggestion, but unfortunately gifting doesn't work,
my friend has an Argentinian Steam Account and he can't gift it to me since the product isn't available in my region.

Japanese Mogstation doesn't accept my country CC, or even any other countries' as far as I can remember.
It only accepts Japanese CC.

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Originally Posted by WOTA

We're not the first one to have requested to make the Full Game available on SEA (although I believe we're the first one to actually requested it on the official forum).
I've seen people have been asking for it to be available since a long time ago on Reddit and Steam Forum, yet there's still no words from SE which actually makes me a bit pessimistic about the whole thing.

Thanks for your suggestion, but unfortunately gifting doesn't work,
my friend has an Argentinian Steam Account and he can't gift it to me since the product isn't available in my region.

Japanese Mogstation doesn't accept my country CC, or even any other countries' as far as I can remember.
It only accepts Japanese CC.

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That's really unfortunate. You might try to contact support to ask if they can change your account region since you don't live in Japan anymore, though I'm afraid the chance they will you is pretty low. Maybe they will have some suggestions, though.

Maybe you can trying buying the game/expansions from SE online store?

EU store
NA store

Buy the version that matches your account. Do you see mog station prices in Euro? Then buy the EU version.

Quote:

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Originally Posted by Yeol

Maybe you can trying buying the game/expansions from SE online store?

EU store
NA store

Buy the version that matches your account. Do you see mog station prices in Euro? Then buy the EU version.

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The issue is that Steam and Online Store versions are incompatible with each other. They can buy expansion, of course, but they will need to buy base game and start anew as well, because they simply won't be able to register the SE Online Store code in Mog Station for their Steam account.

Quote:

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Originally Posted by Yeol

Maybe you can trying buying the game/expansions from SE online store?

EU store
NA store

Buy the version that matches your account. Do you see mog station prices in Euro? Then buy the EU version.

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Steam Account and Non-Steam Account is separated and once you created a character on one platform, you are locked in it, meaning I can only buy expansion strictly from Steam.
Unless I want to start a new account outside of Steam which I don't want to since I've already grown attached to my character.

I agree with the suggestion. Although I generally think the direct client has given less issues having more purchase options for the SEA region would be a good idea. Even something explaining it there are logistical reasons behind not being able to implement the suggestion I think would be welcome.

On this topic, out of interest, are the purchasing options the only issues for playing this game in SEA?

I am curious because I'm planning on potentially moving to work in Vietnam within the next couple of years (depending on my own circumstances) and would like to bring my MMO addiction with me.


As for the solution to the problem, yeah I think more purchasing options for all regions would be ideal. It does seem daft to have the trial but not full game.

I know a VPN was suggested, I don't know if it's also worth maybe contacting Steam support to see if it violates any ToS, particularly given you own the game on Steam and have simply moved country and now can no longer buy game time or expansions for a game you purchased. Just so you are avoiding a situation

I'd probably also suggest seeing if FFXIV's support can help, but I don't know if they would provide support for you in your country.

Quote:

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Originally Posted by Saefinn

On this topic, out of interest, are the purchasing options the only issues for playing this game in SEA?

I am curious because I'm planning on potentially moving to work in Vietnam within the next couple of years (depending on my own circumstances) and would like to bring my MMO addiction with me.


As for the solution to the problem, yeah I think more purchasing options for all regions would be ideal. It does seem daft to have the trial but not full game.

I know a VPN was suggested, I don't know if it's also worth maybe contacting Steam support to see if it violates any ToS, particularly given you own the game on Steam and have simply moved country and now can no longer buy game time or expansions for a game you purchased. Just so you are avoiding a situation

I'd probably also suggest seeing if FFXIV's support can help, but I don't know if they would provide support for you in your country.

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Many people including my friends also faced account registrations issues,
where they have to use EU or NA countries VPN before registering.

Even the series creator, Hironobu Sakaguchi also faced problems when creating account.

There is also an issue where the game launcher (for non-steam case) won't update (it will show an error) or update but with a very slow speed,
so you have to play around with your VPN.

That's all I can think about for now.

Quote:

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Originally Posted by WOTA

Many people including my friends also faced account registrations issues,
where they have to use EU or NA countries VPN before registering.

Even the series creator, Hironobu Sakaguchi also faced problems when creating account.

There is also an issue where the game launcher (for non-steam case) won't update (it will show an error) or update but with a very slow speed,
so you have to play around with your VPN.

That's all I can think about for now.

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Thanks for the insight. So I'd just have to play with VPN to get stuff working properly.

And damn, I didn't know Sakaguchi had issues.

But I hope they do accommodate SEA more, especially with the new Australian servers coming, I think it'd make sense to be more inclusive with their regions. Though I am not sure how things work legally for each country because I know they have legal support for the territories they currently officially support.

I can't play or upgrade my old account due to the region lock because it's NA and I moved to the EU.

Blizzard still let's me buy and play their products cross region so I can't see why SE wouldn't.

It's also bollocks that you can't get it in your country on Steam at all. That's just wrong. Especially if the trial is available.

Quote:

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Originally Posted by Saefinn

On this topic, out of interest, are the purchasing options the only issues for playing this game in SEA?

I am curious because I'm planning on potentially moving to work in Vietnam within the next couple of years (depending on my own circumstances) and would like to bring my MMO addiction with me.


As for the solution to the problem, yeah I think more purchasing options for all regions would be ideal. It does seem daft to have the trial but not full game.

I know a VPN was suggested, I don't know if it's also worth maybe contacting Steam support to see if it violates any ToS, particularly given you own the game on Steam and have simply moved country and now can no longer buy game time or expansions for a game you purchased. Just so you are avoiding a situation

I'd probably also suggest seeing if FFXIV's support can help, but I don't know if they would provide support for you in your country.

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If you plan to live in Vietnam or any other country only temporarily and you like your existing character, I would suggest simply keeping your existing account. You can log in from anywhere to any data center (except China, and perhaps Korea?). But you will need to keep up a payment method in your home country where the account is located.

But if you plan to move permanently, you will either have to keep up your original country payment option indefinitely... or consider starting anew with a brand new account and new character.

Still no words from Square Enix about this.

I just hope they will give us SEAn a little bit more attention anytime soon.

buy the us version on amazon itd be cheaper anyway

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Originally Posted by _Pigzig

buy the us version on amazon itd be cheaper anyway

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Thank you for your suggestion
But I can't buy it anywhere else

Hope they will talk about or at least mention something about this case and maybe the SEA region in general on today's Letter.

The delay might also be a good time to work on this.

My sub is ending soon so unfortunately this might be my last post until FFXIV is made available on SEA Steam Store. this is not a protest move, i simply can't buy any expansion and subscription from my country
I really hope they would realize that we SEA players also exist and we spend/would spend money on this game

Making the Free Trial available on Steam but not the Full Game is weird.
Since the Trial is already available, why not the Full Game also?
I cannot think of any excuse that makes sense.

I know this might not be much for other people who plays on other platform and can easily buy it from outside Steam, but I have no choice since I am locked to Steam.
If allowed, I could buy the Full Game again from Square Enix Store as long as they let me use the same account, but unfortunately that's not the reality we live in.

I ask you: please, just make the Full Game (and all the DLC) available on SEA Steam Store.
If you don't want to sell it at local pricing, then it's fine, just make it available first.

Even if there's SEA server I won't move there because I already have house I want and doing lottery again is gonna be painful... Probably just making alts there.

We never asked for one.
We only asked for it to be available on SEA Steam Store.

Is it because of the title of this thread that a lot of people assumed we asked for a SEA Server?
Because that is definitely not what we wanted.

I should probably make new more specific thread...

Quote:

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Originally Posted by shionaidle

Sorry if I posted this on the wrong category, I checked the rules of other forum categories but none of them suits this kind of thread.

My friend once lived for some years in Japan where the game is available on Steam and bought it there,
he then went back to his home country in SEA where surprisingly, the Full Game is not available but the Free Trial is! Weird.

He currently also cannot buy the subscription and cannot post on the forum so I'm typing this on his behalf:

Please add the Full Game on SEA (Indonesia, Malaysia, Philippines, Thailand, etc.) Steam Store, because we don't see any reasonable reason why would the Free Trial is available but not the Full Game.
Doesn't need any new server, just make it available to be purchased here through Steam Store.

We also believe that by making FFXIV available on SEA Steam Store (and maybe even better, with a localized price) would also attract more players from this region which will be beneficial for the game's profit.
Especially considering there is an upcoming OCE server which literally is very close to SEA, it would be strange not having the Full Game to be available for purchase here.

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I kinda having same problem, this is my thread

https://forum.square-enix.com/ffxiv/...threads/472605

just wanna make sure did he change the steam store preference back to Indonesia after return? Because i try to ask through steam discussion, most of them told me to not change the steam store region from JP to Indonesia

yes please. Acknowledge SEA

+1

I have been playing in NA for almost 2 years now.

As SEA player who playing in JP datacenter
For the god of love, please NO SEA datacenter. I don't want any "putang ina mo" in FF14

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Originally Posted by Wingale

As SEA player who playing in JP datacenter
For the god of love, please NO SEA datacenter. I don't want any "putang ina mo" in FF14

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I don't think anyone's asking for a DC.
Then again, you can always stay in the JPN DC.

Reposting this thread here: https://forum.square-enix.com/ffxiv/...-Naoki-Yoshida

For anyone who is paranoid about the link you can search the thread title here (Open Letter Dear Mr Naoki Yoshida) and prob find it.

Pretty relevant to the topic at hand and discussions about why SEA might be region locked through steam are included in it.

I hope it changes one day for ya'll though.

Some countries have business legislation based on it's countries rule of law; that doesn't allow certain games to be sold officially or in it's 'internet' based operations. Singapore is very different since it's been an international business hub for years; but there are still rules to follow.

I'm sure we all wanted a lot of games to be available globally and internationally without any qualms. But every country has it rules, as such, it should be respected as well. We can only hope that one day things will go positive. Maybe.