Even FF series creator Hironobu Sakaguchi had trouble setting up an account on FFXIV

[Lily_Skye]

the mog station needs to be reworked asap

[_Pigzig]

yup this is terrible
by the way I have bought this game like 3 times
once when I lived in Japan, once when I moved back overseas and another time for Mac

[HollowedDoll]

You can play on any server no matter where your account is from, the problematic part is that expansions and game time is locked to that region as well.

[Illmaeran]

You can play on any server no matter where your account is from, the problematic part is that expansions and game time is locked to that region as well.

I'm not quite clear on what you're saying here. Do you mean that if I play on a JP server, the expansions I buy are region locked to Japan or that the ones I get are region locked to NA? I've been playing on a JP server since I started in 2014 and have never had issues with my NA-purchased software. I was even able to play XIV on my laptop when I last visited. If something's changed since SB, I'd appreciate knowing.

[ItMe]

The mog station has needed to be reworked asap for years.
Maybe this'll finally be the impetus for change.

[Theodric]

I'm not surprised. There's probably a lot of people who were willing to try out the game but who gave up due to the awkward account creation process. I really hope we see a complete overhaul of this site in general at some point in the immediate future.

[DBriggs304]

Mog station vs play online...

Mog station wins

[Misutoraru]

I'm not quite clear on what you're saying here. Do you mean that if I play on a JP server, the expansions I buy are region locked to Japan or that the ones I get are region locked to NA? I've been playing on a JP server since I started in 2014 and have never had issues with my NA-purchased software. I was even able to play XIV on my laptop when I last visited. If something's changed since SB, I'd appreciate knowing.

I think what she meant is if you have NA base game (NA SE account), you could only activate NA Expansion pack

I hope one day we could migrant our Account, I have JP base game, JP account. Then I move to Europe few years back, and I have to continue paying my sub in Yen, and bought JP version expansion pack

[Illmaeran]

Ah, ok, that makes sense. I'd hate to have to deal with fluctuating conversion rates just to pay a subscription!

[Juun]

the mog station needs to be reworked asap





tl;dr He bought it from US, and now he can't play on Japanese servers for some reason

Sounds like he has his account set to North America and then purchased a Japanese copy. This is not a mogstation issue its a region lock issue. I bought US gametime before too I couldnt use on my EU locked account. They should allow account region transfers. If you move anywhere across the globe you are stuck having to buy gametime overseas or make a brand new account.