Unable to launch ff 14 updater

So i looked in the internet for solutions, like go to my documents to ff 14 folder and delete all the files there, so i had to put my acc info again error, i tried disabling real time protection on windows 10, error, reinstalled game, error, tried running as admin, error still, is anyone having the same issue, i mean i see the servers online, or they are online but no one can login, any info about it please :o?

Having the same issue after maintenance. Game worked fine yesterday and now it does not open. I’ve tried reinstalling already too.

I tried everything i do not know what to do anymore ._. ...

Same issue here. I forgot there was maintenance and loaded the launcher before I learned NOT to do it. Whole client errors tf out and even after an uninstall and reinstall nothing is working. It either errors out completely or the download trickles down to 0.00 and nothing happens. I've tried just about everything aside from getting a brand new PC and this is getting frustrating...

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Can you provide the error message you receive when you try to log in? I'd like to get some additional information about your situation.

Please provide:

- Platform (PC, PS4, Mac)
- Any error codes or messages you receive upon disconnect (if any)
- Type of connection (wired or wireless)
- Other programs running while the game is playing (if any)
- Frequency at which error occurs
- Everything you have tried to resolve the issue

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

I can't get through login on the launcher either, not sure if is the same as the op? After the maintenance, when I enter my password and key the game doesn't log me in.

- Platform: PC
- Any error codes: 30410, 30607, 20459, 10009, 10019 (unable to complete version check)
- Type of connection: Wired & Wireless
- Other programs running while the game is playing (if any): None
- Frequency at which error occurs: Permanent since maintenance

Quote:

---

Originally Posted by Einmimiria

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Can you provide the error message you receive when you try to log in? I'd like to get some additional information about your situation.

Please provide:

- Platform (PC, PS4, Mac)
- Any error codes or messages you receive upon disconnect (if any)
- Type of connection (wired or wireless)
- Other programs running while the game is playing (if any)
- Frequency at which error occurs
- Everything you have tried to resolve the issue

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

---

Mac
Update keeps failing over and over (first time since I started playing year+ ago).
Wifi
No other programs on
Everytime it starts after asking password and tries to update
Did reset, update osx, everything. Yesterday all was fine, so I blame the game

Error is
FFXIV Launcher Error
[30413][10009][19900][10036]

Fix it please? like right now?

Also sometimes I get
FFXIV Launcher Error
Unable to complete version check.
[30410][30607][10009][19900][10036]

- Platform PC
- Any error codes or messages you receive upon disconnect: [30410] [30607] [20459] [10009] [10019]
- Type of connection: Wired
- Other programs running while the game is playing: None
- Frequency at which error occurs: permament can't do patch

I even rolled back to an earlier save of my game.
If I can ever get past the first error, I always get the second one and it shuts down completely.
https://static.wixstatic.com/media/a...4da660~mv2.jpg
https://static.wixstatic.com/media/a...3334da~mv2.jpg

Quote:

---

Originally Posted by Kajataya

I even rolled back to an earlier save of my game.
If I can ever get past the first error, I always get the second one and it shuts down completely.
https://static.wixstatic.com/media/a...4da660~mv2.jpg
https://static.wixstatic.com/media/a...3334da~mv2.jpg

---

Having the same issue, first I gotta put up with your US Primetime Maintenance, and now this crap. Fix your game please.

Platform: PC
Any error codes or messages you receive upon disconnect (if any): 30410, 30607, 20459, 10009, 10019 (same as most, unable to complete version check)
Type of connection: Wired
Other programs running while the game is playing (if any): None
Frequency at which error occurs: Always/Permanent, unable to patch the game at all
Everything you have tried to resolve the issue: Restarted my PC. Re-installed the launcher and then the game completely, neither worked. Restarted router, even tried a hotspot via my phone. Nothing.

:'(

A member of my FC turned off Direct X 11 and I did the same it has removed the first error for both of us. But I still get the second one.

EDIT: Error returned. Friend's worked though.

Same issue as the rest in this thread. Working fine yesterday. Today either it errors out logging in, or errors out attempting to patch.

Platform: PC
Operating System: Windows 7 x64 bit.
Client: DirectX 11
Connection: Wired
Using the default Square launcher. I do not run FF14 through Steam. I manage/run my account through Square directly.

No other programs running.
Same error codes as everyone else.

I am receiving the unable to complete version check error.
Platform: PC
Operating System: Windows 10 x64 bit.
Client: DirectX 11
Connection: Wired
I purchased the game through Steam. I tried to use the verify integrity of game files button however the button is greyed out.

I have the same problem too.

I keep getting this error every time I log in.... happens 3-5 times before it actually lets me log in.
https://i.imgur.com/iLO6oPM.jpg

- Platform: PC
- Any error codes or messages you receive upon disconnect (if any): Unable to complete system check "[30410][30607][20459][10009][10019]", Server not responding "[30413][10009][10019]"
- Type of connection: Wired
- Other programs running while the game is playing (if any): Discord
- Frequency at which error occurs: Every time
- Everything you have tried to resolve the issue: Logging in, restarting client/computer, running as admin

I also logged into the forums to reply to this and was instantly logged back out. Tried again and this time it kept me logged in.

I found one fix, and I hope that this helps some of you.

I'm accessing from PC(Windows 10) and I play through Steam.
Instead of launching through Steam, I launched from the Steam folder (C: > Program Files (x86) > Steam > steamapps > common > FINAL FANTASY XIV Online > boot)...
ffxivboot.exe does not work and produces the same problem as if I were launching through Steam. However, ffxivboot64.exe worked perfectly for me.

Good luck everyone ):

Tried everything listed so far and am still getting the same errors. :/

Tried everything, even uninstalling and still having the same issues. On windows 10, tried wifi/hardwired. Running as admin. Rebooting pc/internet. Seems like its working for a few minutes then errors out.

just came home from work, wanted to play some game but i am having the exact same problems. BUT thanks to mint-ribbon, i was able to the my game updated and good to go!

just go to the programs boot folder, and select ffxivboot64. hopefully it will work for everyone else as well. Thank you mint-ribbon! i can get back to my addiction lol.

Quote:

---

Originally Posted by mint-ribbon

I found one fix, and I hope that this helps some of you.

I'm accessing from PC(Windows 10) and I play through Steam.
Instead of launching through Steam, I launched from the Steam folder (C: > Program Files (x86) > Steam > steamapps > common > FINAL FANTASY XIV Online > boot)...
ffxivboot.exe does not work and produces the same problem as if I were launching through Steam. However, ffxivboot64.exe worked perfectly for me.

Good luck everyone ):

---

Worked for me THANKS
- Platform: PC
- Any error codes: 30410, 30607, 20459, 10009, 10019 (unable to complete version check)
- Type of connection: Wired & Wireless
- Other programs running while the game is playing (if any): None
- Frequency at which error occurs: Permanent since maintenance

Just noticed the dev post

- Platform: PC
- Any error codes or messages you receive upon disconnect:
https://i.imgur.com/iLO6oPM.jpg
- Type of connection: Wireless
- Other programs running while the game is playing (if any) Discord, Razer Synapse (my gaming mouse software), Avast Anti Virus
- Frequency at which error occurs 3-4 times before it actually works
- Everything you have tried to resolve the issue I just keep trying to log on and it eventually works. It shuts itself down with an error until it works.

Thank you for the reply everyone.

We've seen some similarities regarding this issue and we want to gather some more information about it. If you feel comfortable doing so, please provide the following information:

Internet Service Provider:
General Location (State/Province):

Note: Please do not provide your IP address as this is not suitable to a public setting.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

Internet Service Provider: Shaw
General Location (State/Province): British Columbia, Canada

ISP: Spectrum
General Location: Palm Bay, Florida

Mine is running again now, and I noticed the update on the login screen, so hopefully that has fixed it for others as well. Thank you!

Same issue. Can't update.

Error code 30413 25008 10009

Provider: Spectrum
Location: Polk County, Florida
Connection: Wired
Antivirus: Kaspersky

Still not working

ISP: Cox Communications
General Location: Gainesville, Florida

Every time I try to open the launcher now on Steam, the game gives me an error [11035]. I can't even get to the patcher anymore.

ISP: Virgin Media
Location: UK

Still getting this, I cannot launch the regular launcher AT ALL without the version check error and using the 64-bit launcher I get it at login.

Edit: Resolved.

Internet Service Provider: Vodafone 600mbs optic fiber
General Location (State/Province): Spain Madrid

Having this issue too. It either won't start when I start the launcher or after I try to log in. It works after trying several times. Never had this happen until now.

I am having the same issue the Launcher is not able to complete the version check.

Platform: PC
Type of connection: wired
ISP: Orange
Location: France, Ile de France

Error: Unable to complete version check. [30410][30607][20459][10009][10019]

Edit: I was now able to login again

I am having this exact same issue right now. It's to the point where I can't open any form of the launcher now.
Internet Service Provider: Verizon/Frontier
General Location (State/Province): California

Also I am getting the error codes [30605][504]

Edit: After opening the launcher multiple times it finally came up and is working again. I don't know for how long though.

Same issue as everyone else! Good Lord why screw with things so much?? Needs a fix asap!!!!

I managed to update my PC but I still can not update my wife's laptop. Same network, hardwired it to the router, our ISP is Spectrum and we live in Palm Bay, FL.

I was having this problem, unable to even get the launcher open without a version check error. Turns out Windows 10 needed to do some update work with a restart and after having done so, the game seems to launch fine now.