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  1. #1
    Player
    Hugedeal's Avatar
    Join Date
    Aug 2014
    Posts
    11
    Character
    Moonlight Aurora
    World
    Twintania
    Main Class
    Marauder Lv 80

    Unable to launch ff 14 updater

    So i looked in the internet for solutions, like go to my documents to ff 14 folder and delete all the files there, so i had to put my acc info again error, i tried disabling real time protection on windows 10, error, reinstalled game, error, tried running as admin, error still, is anyone having the same issue, i mean i see the servers online, or they are online but no one can login, any info about it please ?
    (0)

  2. #2
    Player
    Dotticus's Avatar
    Join Date
    May 2019
    Posts
    3
    Character
    Zuko Vulcan
    World
    Gilgamesh
    Main Class
    Summoner Lv 100
    Having the same issue after maintenance. Game worked fine yesterday and now it does not open. I’ve tried reinstalling already too.
    (1)

  3. #3
    Player
    Hugedeal's Avatar
    Join Date
    Aug 2014
    Posts
    11
    Character
    Moonlight Aurora
    World
    Twintania
    Main Class
    Marauder Lv 80
    I tried everything i do not know what to do anymore ._. ...
    (0)

  4. #4
    Player
    Hezrou's Avatar
    Join Date
    Dec 2015
    Location
    Gridania
    Posts
    12
    Character
    Hezrou Dhiaga
    World
    Maduin
    Main Class
    Samurai Lv 90
    Same issue here. I forgot there was maintenance and loaded the launcher before I learned NOT to do it. Whole client errors tf out and even after an uninstall and reinstall nothing is working. It either errors out completely or the download trickles down to 0.00 and nothing happens. I've tried just about everything aside from getting a brand new PC and this is getting frustrating...
    (0)

  5. #5
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Can you provide the error message you receive when you try to log in? I'd like to get some additional information about your situation.

    Please provide:

    - Platform (PC, PS4, Mac)
    - Any error codes or messages you receive upon disconnect (if any)
    - Type of connection (wired or wireless)
    - Other programs running while the game is playing (if any)
    - Frequency at which error occurs
    - Everything you have tried to resolve the issue

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (1)

  6. #6
    Player
    Game_Over's Avatar
    Join Date
    Nov 2014
    Posts
    99
    Character
    Limit Break
    World
    Diabolos
    Main Class
    Astrologian Lv 91
    I can't get through login on the launcher either, not sure if is the same as the op? After the maintenance, when I enter my password and key the game doesn't log me in.

    - Platform: PC
    - Any error codes: 30410, 30607, 20459, 10009, 10019 (unable to complete version check)
    - Type of connection: Wired & Wireless
    - Other programs running while the game is playing (if any): None
    - Frequency at which error occurs: Permanent since maintenance
    (0)

  7. #7
    Player
    Jymmiie's Avatar
    Join Date
    May 2019
    Posts
    2
    Character
    Jymmie Rohne
    World
    Lich
    Main Class
    Gladiator Lv 70
    Quote Originally Posted by Einmimiria View Post
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Can you provide the error message you receive when you try to log in? I'd like to get some additional information about your situation.

    Please provide:

    - Platform (PC, PS4, Mac)
    - Any error codes or messages you receive upon disconnect (if any)
    - Type of connection (wired or wireless)
    - Other programs running while the game is playing (if any)
    - Frequency at which error occurs
    - Everything you have tried to resolve the issue

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    Mac
    Update keeps failing over and over (first time since I started playing year+ ago).
    Wifi
    No other programs on
    Everytime it starts after asking password and tries to update
    Did reset, update osx, everything. Yesterday all was fine, so I blame the game

    Error is
    FFXIV Launcher Error
    [30413][10009][19900][10036]

    Fix it please? like right now?

    Also sometimes I get
    FFXIV Launcher Error
    Unable to complete version check.
    [30410][30607][10009][19900][10036]
    (0)
    Last edited by Jymmiie; 05-15-2019 at 06:39 AM.

  8. #8
    Player
    Eynhander's Avatar
    Join Date
    Jun 2015
    Posts
    1
    Character
    Hildegard Abelinda
    World
    Coeurl
    Main Class
    Red Mage Lv 70
    - Platform PC
    - Any error codes or messages you receive upon disconnect: [30410] [30607] [20459] [10009] [10019]
    - Type of connection: Wired
    - Other programs running while the game is playing: None
    - Frequency at which error occurs: permament can't do patch
    (0)

  9. #9
    Player
    Kajataya's Avatar
    Join Date
    May 2019
    Posts
    2
    Character
    Miho Okochi
    World
    Balmung
    Main Class
    White Mage Lv 70

    Wont update

    I even rolled back to an earlier save of my game.
    If I can ever get past the first error, I always get the second one and it shuts down completely.

    (0)

  10. #10
    Player
    Macleod's Avatar
    Join Date
    Feb 2014
    Location
    Ishgard
    Posts
    441
    Character
    Elric Ashmore
    World
    Gilgamesh
    Main Class
    Viper Lv 100
    Quote Originally Posted by Kajataya View Post
    I even rolled back to an earlier save of my game.
    If I can ever get past the first error, I always get the second one and it shuts down completely.

    Having the same issue, first I gotta put up with your US Primetime Maintenance, and now this crap. Fix your game please.
    (0)

  11. 05-15-2019 07:15 AM

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