GMs on Vacation

been stuck in uldah on ultros for a couple of hours been noticing a gilseller spaming every 10 minutes. Reported it every time, nice to know that the report RMT is fake

You must be new to the game. RMT players are dealt with in waves, you don't just report one and expect it to be handled immediately but it will be in time. Report and blacklist them for the time being.

https://eu.finalfantasyxiv.com/lodes...7575287e8cc537

also GM's don't handle gil sellers/RMT, the special task force handles those. You can submit a report thru the support desk or right click report and the message will be forwarded on to them. you will not receive a response. you will also not see immediate action being taken.

This game doesn't have GM's. If they do it's only a couple. For a game that makes 2.5 Billion dollars anually just in subscriptions it's reprehenceable. I muself had a few large purchases that didn't get delivered. Called 3 separate times over the course of 1.5 weeks. Opened tickets. I have yet to receive an actual reply from a GM. Per Square Enix's phone support "There is a high number of harassment complaints with the Free to Play period, and the GM's cannot handle the influx of tickets.". In regards to RMT/Gil sellers I wholeheartedly believe that Square Enix is profiting from them. I cannot think of another reason Square Enix would allow these spammers to openly continue to promote RMT. It's been this way since the game has launched. Personally I just ignore or move to blacklist.

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Originally Posted by Justadude

been stuck in uldah on ultros for a couple of hours been noticing a gilseller spaming every 10 minutes. Reported it every time, nice to know that the report RMT is fake

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I remember once I made an alt to play around with for a bit on a smaller server. I'm used to larger servers which are often locked, and so the RMT presence is low.

Well, I did the right click -> report RMT thing... but day after day he was still there. Even with the reporting feature it takes SE quite a while to get rid of the spammers.

So what you are saying is SE, and GMs do not actually ban the accounts belonging to RMT accounts. because if that was the case they would be raking in billions in cash in sales alone. I mean on the launcher there is always a report that states banned X000's accounts. and it stands to reason each one of those was a purchased account, so as they said in Aliens "Whos laying these eggs" have RMT figured out how to generate keys?

You should remove your post with the players name.
It'll only serve to get you in trouble instead.

You see, everyone is innocent until proven guilty by SE. You cannot name-and-shame an innocent player, damning evidence regardless.

Also I doubt RMTs are generating keys, they're more likely just somehow making more money than the cost of the base game. Which is surprising for me because gil is so useless.

I promise they are not innocent.

Not to mention i only really came back to this post because i think i may have found a farming hive FC filled with bots i was planning on listing everyone of them but its clear SE is too busy counting their cash to ACTUALLY do anything about people openly violating their terms of service.

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Originally Posted by Justadude

I promise they are not innocent.

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You still can't just put someone on blast like that.
Do you not understand the concept "Innocent until proven guilty"?

On top of that, SE doesn't put out the names or punishments given. They don't want people just shaming others. Discipline is in SE's hands.

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience that has occurred when playing Final Fantasy XIV. Unfortunately the issue you are describing is not a technical issue. I will be moving this thread to "General Discussion".

Hope to see you online!

Report them and move on, bans are done in waves.

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Originally Posted by Justadude

So what you are saying is SE, and GMs do not actually ban the accounts belonging to RMT accounts. because if that was the case they would be raking in billions in cash in sales alone. I mean on the launcher there is always a report that states banned X000's accounts. and it stands to reason each one of those was a purchased account, so as they said in Aliens "Whos laying these eggs" have RMT figured out how to generate keys?

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Stolen credit cards, fraud. That's why SE bans them, because the cardholders find the charges and do charge backs

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Originally Posted by Lordfurious

This game doesn't have GM's. If they do it's only a couple. For a game that makes 2.5 Billion dollars anually just in subscriptions it's reprehenceable. I muself had a few large purchases that didn't get delivered. Called 3 separate times over the course of 1.5 weeks. Opened tickets. I have yet to receive an actual reply from a GM. Per Square Enix's phone support "There is a high number of harassment complaints with the Free to Play period, and the GM's cannot handle the influx of tickets.". In regards to RMT/Gil sellers I wholeheartedly believe that Square Enix is profiting from them. I cannot think of another reason Square Enix would allow these spammers to openly continue to promote RMT. It's been this way since the game has launched. Personally I just ignore or move to blacklist.

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There are GM's but they are not going to respond to every ticket that gets filed since most can be handled without talking to the player who made it. GM's also do not handle mogstation or Squareenix store purchases. Most MMO's ban RMT spammers in waves now instead of trying to tackle them one at a time as its a waste of time and money trying nail every single RMT report that pops up. The GM's like most staff are not in office 24/7 and expecting them too be is very reaching..

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Originally Posted by Lordfurious

This game doesn't have GM's. If they do it's only a couple. For a game that makes 2.5 Billion dollars anually just in subscriptions it's reprehenceable. I muself had a few large purchases that didn't get delivered. Called 3 separate times over the course of 1.5 weeks. Opened tickets. I have yet to receive an actual reply from a GM. Per Square Enix's phone support "There is a high number of harassment complaints with the Free to Play period, and the GM's cannot handle the influx of tickets.". In regards to RMT/Gil sellers I wholeheartedly believe that Square Enix is profiting from them. I cannot think of another reason Square Enix would allow these spammers to openly continue to promote RMT. It's been this way since the game has launched. Personally I just ignore or move to blacklist.

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They do not get 2.5 billion from subs lol. If you give them the benefit of 15 a month for everyone(I pay 7.99/mo in 6mo increments) , and estimate 500k subs, that's 90 million. No where near 2.5 billion lmao.

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Originally Posted by Justadude

been stuck in uldah on ultros for a couple of hours been noticing a gilseller spaming every 10 minutes.

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I can verify that exact same thing has been happening on my server, Midgardsormr, for the last few days. Only it's every 30-60 seconds. I haven't seen RMT spam this bad since the early days of ARR.

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Originally Posted by Canadane

You still can't just put someone on blast like that.
Do you not understand the concept "Innocent until proven guilty"?

On top of that, SE doesn't put out the names or punishments given. They don't want people just shaming others. Discipline is in SE's hands.

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But how long does it take to see that a character is sending out many thousands of spam messages every day with links to a gil selling site?

Well, this is SE so it takes weeks apparently. But you know. The evidence isn't exactly difficult to dig up.

why do people expect instant deletion? you know how the system works by now. just because you don't see instant results DOES NOT MEAN THE SYSTEM ISN'T WORKING. just go about your day.

What exactly are your expectations here? Do you just think if you file enough reports, the game can finally be free of bots?

I mean, I'm not saying it's a futile effort or anything. But, there's literally nothing that will fully stop bot/spammer activity. You'll be doing yourself a favor if you learn not to get too bent out of shape about it.

I do wish SE would legally go after the people making the bot codes, rather than this long drawn out process they have that fails to even address the problem. Blizzard did it and seemed to have a decent amount of success in doing so. I wish SE would at least take a crack at it.

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Originally Posted by Enla

I do wish SE would legally go after the people making the bot codes, rather than this long drawn out process they have that fails to even address the problem. Blizzard did it and seemed to have a decent amount of success in doing so. I wish SE would at least take a crack at it.

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If the bot coders are in china, theres not much they can do. China encourages this stuff.

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Originally Posted by DrWho2010

why do people expect instant deletion? you know how the system works by now. just because you don't see instant results DOES NOT MEAN THE SYSTEM ISN'T WORKING. just go about your day.

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They are probably use to how most every other MMO handles RMT. SE has a unique let it happen for a long time approach. The other is a more swift immediate action. Which is probably not a GM, but automated.



I am not sure which solution works better. But the other one does remove the noise and shows a companies desire to make a persons gaming experience more enjoyable.

this is hwy i hang out in kugane or Ishguard. no bots

An rmt got on balmung the other day 1st time in years I got RMT spam. and they were a native to balmung.

They really need to have someone actively policing and banning these guys on each server and that goes for all bots in general not just the RMT-related ones.

The STF is way too small of a team to properly handle these issues and their automated detection methods are no substitute for a full investigation when they're easily evaded by having bots act within the limitations of a legitimate player.

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Reported it every time, nice to know that the report RMT is fake

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i want to see mmorpg out there that instantly delete the rmt bot the moment you press report on them, like cmon they will be gone yes but not that fast.

I don't think its worth the man power to have somone just sit there and remove each gil seller.
I don't see the issue with the ads themselves? The ads are like 3 small paragraphs and they stop its really minor to me.

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Originally Posted by DrWho2010

why do people expect instant deletion? you know how the system works by now. just because you don't see instant results DOES NOT MEAN THE SYSTEM ISN'T WORKING. just go about your day.

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I don't expect action instantly, but it's a bit ridiculous to think that bots get to level 50 & start farming in less then 24 hours, and SE only takes action once a week at best.

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Originally Posted by Lordfurious

This game doesn't have GM's.

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This game does have GMs. I have spoken with them several when reporting bugs. However, they don't pop up for RMT reporting. As stated previously, RMT are dealt with in waves. Keep reporting them and they will eventually be banned. Then the RMT simply make more accounts and it all starts over.

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Originally Posted by Zarabeth

This game does have GMs. I have spoken with them several when reporting bugs. However, they don't pop up for RMT reporting. As stated previously, RMT are dealt with in waves. Keep reporting them and they will eventually be banned. Then the RMT simply make more accounts and it all starts over.

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This seems like such a stupid system.
They aren't banned fast enough, so they continue to farm gil, or whatever anyways.

Bots end up making a mint, and then get banned when the damage is already done. Meanwhile players can report bots 24/7 and still not report all the bots flooding into the game.

When I played FFXI, the same RMT accounts were functional and active for years and years.

bots in mmo's/any mmo is a thing. you can't get away from them. why do they exist? because people can and will continue to buy gil for real world money. eliminate that problem then there is no need for rmt.

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Originally Posted by Kurando

You must be new to the game. RMT players are dealt with in waves, you don't just report one and expect it to be handled immediately but it will be in time. Report and blacklist them for the time being.

https://eu.finalfantasyxiv.com/lodes...7575287e8cc537

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They should add some system to silence an account that's been reported over a set about of times though, say 50 reports from different people. Add some sanity checking that only allows 1 report/ account too so you can't make new characters, report someone and then make another character and report again.

Reason I say this is because I've seen the same name spamming for several days straight. These bots shouldn't be allowed to spam for up to 2 weeks before getting banned.

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Originally Posted by Lordfurious

This game doesn't have GM's. If they do it's only a couple. For a game that makes 2.5 Billion dollars anually just in subscriptions it's reprehenceable. I muself had a few large purchases that didn't get delivered. Called 3 separate times over the course of 1.5 weeks. Opened tickets. I have yet to receive an actual reply from a GM. Per Square Enix's phone support "There is a high number of harassment complaints with the Free to Play period, and the GM's cannot handle the influx of tickets.". In regards to RMT/Gil sellers I wholeheartedly believe that Square Enix is profiting from them. I cannot think of another reason Square Enix would allow these spammers to openly continue to promote RMT. It's been this way since the game has launched. Personally I just ignore or move to blacklist.

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Where is that number from? Their reported profits.. for SE? Cause.. they make a few different games.

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Originally Posted by DrWho2010

bots in mmo's/any mmo is a thing. you can't get away from them. why do they exist? because ....

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the developers don't take aggressive enough actions to eliminate them and discourage players from using their services. RMTs and players don't account for 100% of the blame. Exact shares are up for discussion, but after this much time, it's pretty reasonable to assume the developers are the only ones with the power to actually squash it, and they don't.

As a former GM and CM myself (not for Square Enix mind you, but on few other MMOs and FPS), I can assume that the FFXIV GMs probably can't do anything about it.
Banning bots manually is absolutely useless, banning their IP is probably useless and banning mac addresses is also useless.
Bots are the plague of online games and the most effective way to get rid of them is for people to stop buying from them.

On another MMO, I would be invisible in starting towns, see spammers/bots, ban them and all the accounts under the same IP, just to see another wave of bots 1 minute later. Rince and repeat until you give up. There is nothing a human can do and it is very discouraging.

And yes, SE probably does what they can to mass ban accounts, blacklist IPs and tighten the entry but botters will always find a new way to get it.