Enormous lags and constant DCs

hello there

I play on Shiva in the Uk and my game experience is beyond ridiculous. I just had new internet fit in our house and the connection about 50mbps and every time I lag in the game and I check my latency its about 1ms.
I get constantly disconnected and I suffer so much lag not just in the world but also in dungeons and raids that It makes it almost impossible to heal and dodge the mechanics and its very frustrating to focus on a raid when you cant bloody see whats happening.

So I would like to ask you to look into this because I know I'm not the only one with horrible lags that makes the game unplayable and I just renewed my subscription. this all started after 4.2 landed so might be a good thing to look into it your end guys.
My PC is high end and I run everything on ultra at 70fps so that answers your question about my pc surely.

please help me resolve this because its getting beyond a joke now. theres nothing worse than having lags and be unable to play the game altogether. it takes the fun away.

Unbareable Lagg on Omega. other games working perfectly so i doubt its my internet Zzz..

I'm on Phoenix and have the same problem. Can't play because the lag in dungeons makes it unplayable then I get disconnected. Checked everything and its not my connection. Started happening today was ok yesterday.

Having same problems on Malboro. Happens most in POTD. Can be outside a dungeon for hours doing quests and not one disconnect but when enter a dungeon or potd constant disconnects and huge lag spikes.

sounds like a common problem happening from cross world interaction. I've ruled out bad connection problems as im playing other games perfectly. Fix Please!

So is there only 4 of us got this problem? Because at the moment I can't play with it like this.

Hello SimplyJames168, Thank you for posting on the Final Fantasy XIV Technical Support Forums.

Can you elaborate on the kind of issue you are having?

Please provide:

- Platform (PC, PS4, Mac)
- the nature of the latency
- Type of connection (wired or wireless)
- Other programs running while the game is playing (if any)
- Everything you have tried to resolve the issue

Thank you for playing Final Fantasy XIV! Hope to see you online.

I have stuttering lag as there can be slight delays in movement/actions then things catch up, only for split seconds at a time sometimes followed by 90002 disconnect error, happens mainly in instanced dungeons/areas, its very strange as this only started happening just recently

Quote:

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Originally Posted by Kaylaa

I have stuttering lag as there can be slight delays in movement/actions then things catch up, only for split seconds at a time sometimes followed by 90002 disconnect error, happens mainly in instanced dungeons/areas, its very strange as this only started happening just recently

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Hello I would like to suggest creating your own thread, so we can assist you directly.

OK well I have managed to get rid of my lag and DC's by going through a VPN, which points to my ISP. Now the question is how do I get it working with my ISP?

I use a pc that's wired to the internet. Only time have lag issues and disconnects is when i'm in palace of the dead or in a dungeon. When check my ping it's 30 to 40 outside but when go into a dungeon jumped once to 1300 ping.

This has been happening to me for a bout 2 days now as well. The only difference from my setup at all is that I updated my game to 4.2

I did not have DC issues prior to 4.2

this is happening constantly while in the outside world...but then when I join a raid or dungeon it gets pretty ****ed up to be honest...constant disconnect and unbearable lags inside after 4.2

no neither have I. ever since 4.2 arrived its been getting worse and worse...I have been playing for about 20 minutes and got 2 disconnections with the error mentioned above and lagging

Quote:

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Originally Posted by Ariellendera

Hello SimplyJames168, Thank you for posting on the Final Fantasy XIV Technical Support Forums.

Can you elaborate on the kind of issue you are having?

Please provide:

- Platform (PC, PS4, Mac)
- the nature of the latency
- Type of connection (wired or wireless)
- Other programs running while the game is playing (if any)
- Everything you have tried to resolve the issue

Thank you for playing Final Fantasy XIV! Hope to see you online.

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As I mentioned above, its PC version, not sure what u mean by nature of latency it just makes the game unplayable its wireless connection, no other programs running...I have tried to reset my router, checked everything on my pc that could cause it but nothing helped.
I'm not being funny but its hardly only me that this has been happening to if it affects other players and its after the 4.2 patch came out, coincidence? I don't think so. The game was perfectly working like a charm before the update and now I get booted from the game at least 5-10 times in 2.5hours which is definitely not helping the case that I pay for a subscription and this makes my gameplay experience very unpleasant.

Quote:

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Originally Posted by hynaku

I use a pc that's wired to the internet. Only time have lag issues and disconnects is when i'm in palace of the dead or in a dungeon. When check my ping it's 30 to 40 outside but when go into a dungeon jumped once to 1300 ping.

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I'm wireless but prior to the 4.2 I used my 4g data on my phone to play and it lagged or disconnected me ever! and then whether I try to play it now on my normal internet or my 4g data it doest the exact same thing..it lags like hell and it disconnects me whenever it feels like it. disgusting!

its taking the piss now! since ive posted my last reply I have been disconnected 3 times and every time I have to requeue for the ******* duty finder because the game keeps disconnecting me and I'm losing my spot in the queue!

edit: make that 5

Quote:

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Originally Posted by Ariellendera

Hello SimplyJames168, Thank you for posting on the Final Fantasy XIV Technical Support Forums.

Can you elaborate on the kind of issue you are having?

Please provide:

- Platform (PC, PS4, Mac)
- the nature of the latency
- Type of connection (wired or wireless)
- Other programs running while the game is playing (if any)
- Everything you have tried to resolve the issue

Thank you for playing Final Fantasy XIV! Hope to see you online.

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PS4
Type of latency? Uhh, general lag and disconnects I guess, particularly in duties.
Wireless
None
Relogging, tried turning router on and off again, internet speed tests worked fine but XIV still has the issues. Haven't tried to reinstall yet but I will if this doesn't get resolved soon.

It's very bizarre Ariel, only XIV has these issues, my other online games like Overwatch work perfectly fine and since my internet is also fine I don't think it's a problem on our end per se. I tried logging in to my alt on aether data center and it worked perfectly so it got me thinking it might be a data center issue so then I tried my alt on the same data center as my main character but on another world in the same data center and that worked fine too. My main character on Phoenix is the only one that is having this issue for some reason. My friend thinks it might be a routing issue on your end but I'm not a tech person so I got no clue.

- PC
- 90k constantly and lag. Didn't have this issue until 4.2, in duties, pvp.
- Wireless
- Besides the normal for corsair keyboard, mouse, mouse pad, nothing.
- I'm on fiber and I've already reset it a few times.

This is not on the player end as I've come back to groups where people have also 90k. Please fix this. Getting tired of all the disconnects and lag.

Quote:

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Originally Posted by Cylla

- PC
- 90k constantly and lag. Didn't have this issue until 4.2, in duties, pvp.
- Wireless
- Besides the normal for corsair keyboard, mouse, mouse pad, nothing.
- I'm on fiber and I've already reset it a few times.

This is not on the player end as I've come back to groups where people have also 90k. Please fix this. Getting tired of all the disconnects and lag.

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I agree they need to fix it and hopefully the hotfixes they have for the 6th will do the trick. hopefully :)

just logged into the game. 60 seconds!!! 60 SECONDS it took the game to disconnect me instantly twice in a row. Its even worse than it was yesterday or the day before!

EDIT:
It has finally started with all the errors possible that others have brought up. after it kicked me out of the game the second time the game closed altogether on its own and when I launched the launcher again it wouldn't open or it wouldn't let me sign in even after pressing login. also it just broke and showed an error screen and just doesn't work. not sure what the hell this stupid patch did but its getting very irritating and I'm starting to lose my patience with this now.

EDIT2:
I'm f***ing done now at this point. it just doesn't work and SE has to do something very soon otherwise they will lose a paying customer. like to get disconnected 8 time with errors and that's just in limsa lominsa not even in a dungeon is ridiculous and its very discouraging. I am completely unable to play the game tonight as nothing helps. its just that bad at this point that practically the game doesn't allow me to play the game as it crashes!!!!! SE sort it!!!

Hello Everyone,

We would like to gather the following information from everyone who is having connection/lag issues.

-Trace route (post results here)
-ISP
-Location

Thank you!

Ariellendera, what destination/target FQDN/IPs should we use for traceroute tests?

Hello MilkPudding, Thank you for your response.

We're looking into being able to provide a specific IP address for a trace route. Other players in the mean time are using addresses to highlight their concerns. Once we have a official IP address we will provide it.

Hope to be off assistance.

Hello everyone,

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.