Flying Falcon Campaign - Confirming Eligibility

It's been almost 2 weeks since the campaign's launch.

When will we be able to confirm eligibility as the page describes?

I understood it not being available immediately as it warned so, but why can't we now? Are we supposed to be waiting for the first wave of mounts to be sent out before knowing we are eligible, defeating the purpose of being able to confirm eligibility?

Not only that...but I contacted Support regarding it to confirm how the eligibility works...and got a non-answer.

The below is in response to if someone in a similar situation as myself(buy 180 days sub at a time, my last payment was in April - by my calculations it won't be up until Oct):

Thank you for contacting SQUARE ENIX Support,

Please note the Flight of the Falcon Campaign started on July 1, 2017 and ends on September 30, 2017. Game time purchased outside of the campaign period may not meet the requirements for the Campaign. If you have remaining subscription time that was purchased before the campaign period, or you have an active recurring subscription, we will calculate any remaining game time available as of Saturday, July 1, towards the campaign.

The requirements for the campaign is the registration of Final Fantasy XIV: Stormblood and the purchase of a subscription of at least 90 days during the campaign. We apologize for any confusion. Please visit the FINAL FANTASY XIV Lodestone for more information: http://na.finalfantasyxiv.com/lodestone

What is this like the 10th thread about this?

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Originally Posted by Lexia

What is this like the 10th thread about this?

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I searched back the last few pages in general discussion to see if there was an update or answer and found none. Hey, since you've read 9 previous threads on it, why don't you post the answer?

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Originally Posted by ExKage

I searched back the last few pages in general discussion to see if there was an update or answer and found none. Hey, since you've read 9 previous threads on it, why don't you post the answer?

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Here the quote

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The item will be added into the "View Additional items" section after the campaign's launch when it becomes available. Please note that it might not be reflected immediately, despite meeting campaign eligibility.

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Originally Posted by Lexia

Here the quote

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Originally Posted by ExKage

It's been almost 2 weeks since the campaign's launch.

When will we be able to confirm eligibility as the page describes?

I understood it not being available immediately as it warned so, but why can't we now? Are we supposed to be waiting for the first wave of mounts to be sent out before knowing we are eligible, defeating the purpose of being able to confirm eligibility?

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It's almost as if... I addressed that. Almost! As if! I did!

You must not be used to SE vague statements, if you looking for a pinned down answer you not going to get one from SE.

Allow me. Considering I answered another thread with this very question. Everything is explained in the event's page. Also keep in mind, please do not take every word there completely literally. What all of this says, is that if you fulfill both requirements: (Stormblood registered during the event, at least 90 days of play time.) Then the earliest you will receive the Falcon is on September 5th.

Exhibit the First: This shows the days of distribution.
https://puu.sh/wJsTK/fb41a91609.png

Exhibit the Second: This shows that, if you have 90 days of subscription time and have pre-ordered or registered Stormblood by July 1st, you are eligible. (You are also eligible if you have a recurring subscription starting at the earliest of the month of June.
https://puu.sh/wJsX0/635e5ad955.png


PS: I realize this is more speaking of confirming eligibility. Yes, basically, the day of the first wave of distribution is how you know you're eligible. But it is also easy to know you're eligible or not, because there are only two requirements; as I listed above. Stormblood requirement is easy. But the 90 days?

If you have like, say, 800 days before the campaign starts, that counts as long as you are under a recurring sub, or as said earlier, the recurring sub starts at the earliest of June. As the page says, even if you buy the chunk of 90 days from Mogstation on Sep 30, it still counts as long as you buy 90 days of gametime during the campaign.

I know that we won't receive it yet. And I know that the earliest we get it is September 5th. It literally says that on the page.

I'm asking when we can confirm the -eligibility- as it says. I'm assuming this means we aren't supposed to wait until September 5th to find out we confirm eligibility. Obviously, we also aren't waiting the 90-days either. I am not asking if I am eligible because I know what the requirements are. I am asking when I can do the thing the page says we are supposed to be able to do which is >How to Confirm Eligibility"

http://i.imgur.com/Hz0qD4h.png

if you have a recurring sub you're going to get it no matter what. It just depends on when your resub window falls. i won't be getting mine until the october delivery date.

Oh, that. That is simple. When you click on that, it only shows the items you have received up to the current date. Since they haven't distributed the Mount yet, then obviously it won't show up. So as your OP says, yes, you will only know eligibility when they first give it out. >_>;

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Originally Posted by Lustaria

Oh, that. That is simple. When you click on that, it only shows the items you have received up to the current date. Since they haven't distributed the Mount yet, then obviously it won't show up. So as your OP says, yes, you will only know eligibility when they first give it out. >_>;

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That's... sort of stupid. To confirm eligibility when... you already got it.

But as far as I recall, it showed the preorder items when they were applied through codes.

If that was the case with those, then I have no other clue. My guess is maybe check again next month to see if any changes have been made as the campaign has just barely started. shrug

Although as the earliest you can be eligible of the campaign is early august (assuming you sign up for a recurring sub at the beginning of june), then you'd have to check then. ...Unless you subbed in May and July would be month #3. In which case the eligibility thing isn't working as it should.

How I understood the whole campaign; Even if I have enough days paid I registered Stormblood before July 1st, which is outside the campaign period, so I won't be eligible to the mount. The catch of that is this:

"Meet each of the following conditions during the campaign period to obtain the Falcon mount"

So basically the mount is just to try and increase Stormblood purchases instead of it being some sort of a veteran reward.

Correct me if I'm wrong with this. :o

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Originally Posted by Highwilds

How I understood the whole campaign; Even if I have enough days paid I registered Stormblood before July 1st, which is outside the campaign period, so I won't be eligible to the mount. The catch of that is this:

"Meet each of the following conditions during the campaign period to obtain the Falcon mount"

So basically the mount is just to try and increase Stormblood purchases instead of it being some sort of a veteran reward.

Correct me if I'm wrong with this. :o

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oh god that would be so bad since early access plus official launch was before July 1.

Yeah like I said, please don't take those words literally. You are doing exactly that; because as ExKage said, SB launched on June 20th.

Also, retroactively also means during. Because if you have SB registered before that day, it also counts as being registered DURING, too. Would be really shite of SE to LITERALLY mean 'DURING'.

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Originally Posted by Highwilds

How I understood the whole campaign; Even if I have enough days paid I registered Stormblood before July 1st, which is outside the campaign period, so I won't be eligible to the mount. The catch of that is this:

"Meet each of the following conditions during the campaign period to obtain the Falcon mount"

So basically the mount is just to try and increase Stormblood purchases instead of it being some sort of a veteran reward.

Correct me if I'm wrong with this. :o

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I also made a post about that... and for me words are words .. and meaning of words is important so until further announcement all pre-order and early access are screwed...

it might be "shite" , but as it is clearly written we dont even have the right to complain if we don't recieve the mount...

The campaign site says that they check eligibility by the end of august and by the end of September, and we won't get the mount until September.

As long as you have a recurring subscription, or enough days of subscription you will get it. No worries.

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Originally Posted by Ladygrilka

I also made a post about that... and for me words are words .. and meaning of words is important so until further announcement all pre-order and early access are screwed...

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That be like 90% of the player base so highly doubt they would do that.

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Originally Posted by Highwilds

How I understood the whole campaign; Even if I have enough days paid I registered Stormblood before July 1st, which is outside the campaign period, so I won't be eligible to the mount. The catch of that is this:

"Meet each of the following conditions during the campaign period to obtain the Falcon mount"

So basically the mount is just to try and increase Stormblood purchases instead of it being some sort of a veteran reward.

Correct me if I'm wrong with this. :o

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To me it reads more like a methd to keep players who are getting SB around launch to have a little incentive to buy a bigger sub card despite beating the MSQ.

Basically, it's a reward for sub retention for early Stormblood players.


Honestly, if they could just say "Have a copy of Stormblood registered to your account during the campaign," instead of "Purchase and register Stormblood during the campaing," there would be no confusion or worry.

I have more than 1200 days of Game Time. I think it's very safe to say that I'm more than qualify for that 90 days stipulation. But aside from that, I'm pretty sure you just need to be sub to the game within the time frame to be eligible for the reward. The campaign lasts literally 92 days. Idk why people are very concerned about the eligibility when it's pretty straightforward.

Say you bought a 30 day sub on July 5. You then decide to take a break. Around August 30, you decide to buy a 60 day sub. You've technically sub for the game for 90 days within the time frame, you are eligible for rewards.

i Subscribed 90 days yesterday by crysta, and still not get "View Additional items" i hope i get this flying mout he looks so cool

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Originally Posted by DrWho2010

if you have a recurring sub you're going to get it no matter what. It just depends on when your resub window falls. i won't be getting mine until the october delivery date.

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I have a legitimate concern that people who earned the 15 days of free time by leveling a character on Omega server, might actually have their sub fee date for a 3rd monthly payment, pushed past the campaign period. It does specifically state that game time must be added during the campaign, and anyone with a monthly or 90 day sub that would naturally fall during the last 15 days of the campaign window, might completely lose out on it. Very important that SE gets the eligibility visible for the customers sooner rather than later. I wouldn't want to be on the receiving end of complaints that an SE promotion screwed me over on a different SE promotion.

Of course the obvious solution would be to give in to paranoia and throw extra sub fees at SE early, but we don't know when they'll start the next Subscription Campaign, and you might just be screwing yourself on the next one.

So... I bought Stormblood on 30th June and bought additional 90 days ( 3 x 30) of sub. I did open a ticket to customer services regarding this issue and i want Falcon mount so bad. Hope all Stormblood buyers will get the mount!

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Originally Posted by Yattering

So... I bought Stormblood on 30th June and bought additional 90 days ( 3 x 30) of sub.

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Did you have any existing gametime remaining before you added the 90 days? If not I'm afraid you're going to be a day short. From 1st July it counted any gametime you had left, which in your case was 89 days (because it already used a day for 30th June).

30th june was still using free 30 day sub so my first 30 day sub was on 6th July and the other 60 days was on 2 days ago. But like i said, bought stormblood on 30th June

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Originally Posted by Ametrine

Honestly, if they could just say "Have a copy of Stormblood registered to your account during the campaign," instead of "Purchase and register Stormblood during the campaing," there would be no confusion or worry.

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Exactly this they wrote in japanese

「ファイナルファンタジーXIV: 紅蓮のリベレーター」製品版の権利を登録している

登録している = have registered

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Originally Posted by Felis

Exactly this they wrote in japanese

「ファイナルファンタジーXIV: 紅蓮のリベレーター」製品版の権利を登録している

登録している = have registered

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Welp, here's your answer everybody.

Okay got official response from the team. So i'm eligable!

"Thank you for contacting the Square Enix Support Centre.


We are pleased to confirm you are eligible for the campaign and have added the necessary subscription during the campaign dates.

The campaign eligibility applies to when you add the subscription, not when the expansion was added.

If we can be of any further assistance do not hesitate to contact us again.


Kind regards,

The Square Enix Support Centre team"

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Originally Posted by Yattering

Okay got official response from the team. So i'm eligable!

"Thank you for contacting the Square Enix Support Centre.


We are pleased to confirm you are eligible for the campaign and have added the necessary subscription during the campaign dates.

The campaign eligibility applies to when you add the subscription, not when the expansion was added.

If we can be of any further assistance do not hesitate to contact us again.


Kind regards,

The Square Enix Support Centre team"

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Originally Posted by Avatre

Not only that...but I contacted Support regarding it to confirm how the eligibility works...and got a non-answer.

The below is in response to if someone in a similar situation as myself(buy 180 days sub at a time, my last payment was in April - by my calculations it won't be up until Oct):Thank you for contacting SQUARE ENIX Support,

Please note the Flight of the Falcon Campaign started on July 1, 2017 and ends on September 30, 2017. Game time purchased outside of the campaign period may not meet the requirements for the Campaign. If you have remaining subscription time that was purchased before the campaign period, or you have an active recurring subscription, we will calculate any remaining game time available as of Saturday, July 1, towards the campaign.

The requirements for the campaign is the registration of Final Fantasy XIV: Stormblood and the purchase of a subscription of at least 90 days during the campaign. We apologize for any confusion. Please visit the FINAL FANTASY XIV Lodestone for more information: http://na.finalfantasyxiv.com/lodestone

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...See how the answers vary? They gave me basically a non-answer, while you received a full on confirmation.

It is because Yattering probably is a troll and wrote that himself.