Super choppy framerate/lag after a while of playing then unexpected error

As the title says, I am getting super choppy framerate and lag after a while of playing and sometimes it'll crash into an unexpected error (1) for no reason. My PC isn't slowing down at all and FFXIV is the only program that seems to be affected. For some reason, this seems to happen when FFXIV gets to around 1.6GB of RAM used when looking in my Task Manager.

I'm running a 660TI with most recent drivers, an i5-3570 and 8GB RAM. I'm running low-medium settings on DX9 as I've always done since 2.0 but I've never had a problem with the game like this ever prior Stormblood.

And it's not a RAM issue because I have more than enough left over to run even when FFXIV is taking up 1.6GB.

Same here, game starts to freeze and then i get the error too.

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Originally Posted by FiggyDoctor

Same here, game starts to freeze and then i get the error too.

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It seems to happen more or less when porting into an area. Be it on the aethernet shards in town or map to map.

Update - I've also noticed that during this lag spike, the CPU usage jumps up around 10% or so and hops around until it goes back to its regular under load.

The game has a small memory leak or something similar, this is a fairly common issue.

This was an issue on AMD cards too. The workaround for that is to disable "LOD" in the settings.

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Originally Posted by Culfinrandir

This was an issue on AMD cards too. The workaround for that is to disable "LOD" in the settings.

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Both LOD settings? I can see why that would be the issue though

Sounds like what I've been having. Not experienced this before Stormblood.

I can play smoothly for a few hours (haven't timed it yet, seems to be about 3 or 4). Then the game suddenly goes into slideshow mode, and back to normal. Does that a few times and then crashes with an unexpected error if you try to teleport.

Having to restart the client every few hours is getting pretty annoying, especially during heavy queue times.

Specs: i5 4570, gtx1080, 16gb

I'll try disabling things that mention LOD.. but wouldn't that make things prettier? Oh well.. wouldn't be the strangest thing to have worked.. I'll see tomorrow.

There is a massive lag spike on PS4 systems right now as well. I couldnt even teleport out of "Quarrymill" to a safer place that wasnt "leaking".

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Originally Posted by Airbag

Sounds like what I've been having. Not experienced this before Stormblood.

I can play smoothly for a few hours (haven't timed it yet, seems to be about 3 or 4). Then the game suddenly goes into slideshow mode, and back to normal. Does that a few times and then crashes with an unexpected error if you try to teleport.

Having to restart the client every few hours is getting pretty annoying, especially during heavy queue times.

Specs: i5 4570, gtx1080, 16gb

I'll try disabling things that mention LOD.. but wouldn't that make things prettier? Oh well.. wouldn't be the strangest thing to have worked.. I'll see tomorrow.

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I've run disabled/enabled LOD settings and there's still the same problem. YoshiP pls.

Any solution? This ish is getting REAL annoying to deal with. Few of my FC mates are also suffering from this problem and they've powerful nvidia cards

Just chiming in to say I've got the same problem. Never had it before Stormblood but it's been around since the first day of early access. Happened a couple times in dungeons so I've started closing my client and re-launching it before queuing up since it normally takes a couple hours before the FPS gets awful (and then the inevitable crash).

My PC has an AMD card so I tried playing on my laptop that has a fine nvidia card (for a high-end laptop, anyway) but got the exact same issue after a few hours, so it definitely doesn't appear to be related to that :/

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Originally Posted by LiriHyp

Just chiming in to say I've got the same problem. Never had it before Stormblood but it's been around since the first day of early access. Happened a couple times in dungeons so I've started closing my client and re-launching it before queuing up since it normally takes a couple hours before the FPS gets awful (and then the inevitable crash).

My PC has an AMD card so I tried playing on my laptop that has a fine nvidia card (for a high-end laptop, anyway) but got the exact same issue after a few hours, so it definitely doesn't appear to be related to that :/

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For me, it doesn't seem like using different DX settings help either. Funnily enough, I find DX9 to run more stable than 11

Really hope Squareenix'll take a look at this; it exactly describes the behavior I've been experiencing from the launch of Stormblood. Thought I'd pitch in a few things I've observed as well!

The several-second freezes appear to be happening when the game is struggling/failing to load a model/texture. I first noticed this happen in The Peaks where I was greeted by a completely invisible enemy near Hidden Tear shortly after experiencing freezing behavior. On another occasion, I experienced freezing right before the final boss in The Sirensong Sea, and as a result the boss was invisible to me the entire fight.

The client itself usually crashes with an unexpected error less than an hour after freezing behavior begins. My AMD drivers are completely up to date, and I use a Radeon RX 480 graphics card.

Is your system a 64bit system by chance? Are your drivers and Direct X up to date? Are your specs matching your monitor ? Are you on HDMI ? if so I had to switch to display port or thunderbolt for faster performance. IF your running a 32bit system you may need to adjust your settings to almost minimum.

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Originally Posted by ManuelBravo

Is your system a 64bit system by chance? Are your drivers and Direct X up to date? Are your specs matching your monitor ? Are you on HDMI ? if so I had to switch to display port or thunderbolt for faster performance. IF your running a 32bit system you may need to adjust your settings to almost minimum.

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I can only speak for myself, but I'm running Windows 7 64-bit. I've got the most current DirectX for the OS (11.1) and my graphic drivers are up to date. I've got two 8gb memory sticks in my computer. I use HDMI, and my PC specs pretty handily obliterate the recommended specs for the game. If it's something on my end causing this, I can't for the life of me put my finger on it unfortunately. :c

I had the same issue when I was using HDMI. So I had to change the port and that solve my problem. Also my Direct X should be Direct X 12. That may solve your issue if you don't have a faster port than HDMI. Also there may be an issue do to congestion that can causing it.

http://na.finalfantasyxiv.com/lodest...938.1498314177

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Originally Posted by Mokai

Really hope Squareenix'll take a look at this; it exactly describes the behavior I've been experiencing from the launch of Stormblood. Thought I'd pitch in a few things I've observed as well!

The several-second freezes appear to be happening when the game is struggling/failing to load a model/texture. I first noticed this happen in The Peaks where I was greeted by a completely invisible enemy near Hidden Tear shortly after experiencing freezing behavior. On another occasion, I experienced freezing right before the final boss in The Sirensong Sea, and as a result the boss was invisible to me the entire fight.

The client itself usually crashes with an unexpected error less than an hour after freezing behavior begins. My AMD drivers are completely up to date, and I use a Radeon RX 480 graphics card.

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I had a similar experience in Sirensong. I got to the first boss and it was completely invisible but my FPS was fine...however, immediately after killing the boss my FPS dropped to 2 and I had to re-launch my game to get it back to normal again.

Still happening to me.

Only error I get is (1)

So I am not alone in this problem. Windows 8.1, just got Stormblood today, and when running around Rhalgar's Reach, I briefly froze, then FPS became exceedingly low for a moment, froze again. When I thought it returned to normal, game crash. Later, in the woods near the wall, same thing happened, but without a crash this time, up closer to the river. I finished the quest I was on and ported out of there, despite the momentary freezing.

I ran into the issue tonight. I decided to try DX9 for the gene and that was the only change I did. Went back to DX11 and no issue. Running an AMD card (R9) and have 16GB of DDR4 memory. As others have stated, it could be a memory leak and it's just more noticeable in some rigs than on others.

TL/DR if you're running 9.0c, try DX11 to see if it solves the issue.

Just thought I'd chime in and add that I am also experiencing this exact problem seemingly since Stormblood.

System specifications:
Windows 7 64-bit
Steam version of Final Fantasy XIV: Stormblood
Nvidia GTX760 Ti OEM card running recent drivers (I did try updating them after the first FPS drops but saw no improvement)
16 GB RAM
Using the most recent DirectX compatible with my system

Start game in DX9, game runs as normal for 3-4 hours and begins experiencing massive fps drops and freezing at random intervals, ultimately becoming unplayable in some instances until the game is restarted or crashes, where it will again run 3-4 hours unhindered. I did try switching to DX11, which ran smoothly for a bit, before ultimately ended with an immediate (but temporary) loss of video from my monitor and game crash with no prior warning. As soon as the game begins experiencing the issue, exiting the game always results in a crash displaying this error message:

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An unexpected error has occurred. Exiting FINAL FANTASY XIV.

ffxiv.exe+369A36
ffxiv.exe+4FA52
ffxiv.exe+52635
ffxiv.exe+C19EA9
kernel32.dll+1336A
ntdll.dll+39902
ntdll.dll+398D5

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Though I haven't experienced teleporting between areas to cause the crash, loading higher resolution models may have something to do with it, for some reason dropping from the top of the Holstrey tower in Kugane to the ground has caused me to crash twice. Oddly, once the trouble starts to manifest, my Steam screenshot function no longer works, though the rest of the overlay does, and attempting to use the screenshot feature integrated in the game also caused a crash.

Hopefully Square Enix addresses this issue, since it seems to be affecting more than just a few people.

This is incredibly frustrating. I just started having this same issue, although I don't receive any error. My game simply runs normal for a maybe 5-10 minutes and then the framerate plummets. I'll go from 70-80 fps in town down to 20-30 and nothing fixes it. I have to restart my whole PC just to get the game to run normal again-- but it only lasts incredibly briefly.

The game was running fine just last night.

I have an Nvidia 980ti on the latest drivers, Windows 7.

I just had this start happening too, though i did just mess with my memory timings/frequency. considering the error message references memory locations (stack trace?) I think it'd be prudent for people to check their memory for errors and back off OCs if they are overclocked. However, seeing as it apparently happens agnostic to computer, maybe not. Still, it only just started doing this to me either before or immediately after logging in as I said and I've been playing for a total of 3-4 sub months with a 1070, so it's not a (solely) radeon thing.

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Originally Posted by Ditsutsu

I just had this start happening too, though i did just mess with my memory timings/frequency. considering the error message references memory locations (stack trace?) I think it'd be prudent for people to check their memory for errors and back off OCs if they are overclocked. However, seeing as it apparently happens agnostic to computer, maybe not. Still, it only just started doing this to me either before or immediately after logging in as I said and I've been playing for a total of 3-4 sub months with a 1070, so it's not a (solely) radeon thing.

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Not a RAM issue for me. Checked it twice.

I've been encountering something similar since SB Launched, It plays fine for the most part but every 10 minutes or so the FPS will drop to 10 or so for about 5 seconds then go back to normal, FFXIV is the only program this happens with. Tried everything minus reinstalling windows and im not doing that.
Im Running Sapphire RX 480 8gb
AMD FX 8350
32 GB DDR4 Ram

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Originally Posted by Ditsutsu

I just had this start happening too, though i did just mess with my memory timings/frequency. considering the error message references memory locations (stack trace?) I think it'd be prudent for people to check their memory for errors and back off OCs if they are overclocked. However, seeing as it apparently happens agnostic to computer, maybe not. Still, it only just started doing this to me either before or immediately after logging in as I said and I've been playing for a total of 3-4 sub months with a 1070, so it's not a (solely) radeon thing.

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Also ran a memory diagnostic and found nothing. My system isn't overclocked. Hoping this upcoming patch might include a fix.

EDIT: As of patch 4.01 this problem is still occurring for me.

is there a fix for this yet. I lowered all my graphics settings and still cant play in either dx9 or dx11 using r9 390x, 32gig ddr3 amd 8350. it plays fine in windowed mode but not full screen, or full screen windowed mode. I will try changing my pc resolution under 4k and see if that allows me to play for more than 10 minutes.

PS. I already wiped my computer and reinstalled windows 10 with all updates and then installed only ffxiv from scratch. waste of 2 hrs since I deviced to also blow out all my fans and put new thermal paste and everything thinking it might be an overheating issue. its not.

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Originally Posted by ufoundwaldo

is there a fix for this yet. I lowered all my graphics settings and still cant play in either dx9 or dx11 using r9 390x, 32gig ddr3 amd 8350. it plays fine in windowed mode but not full screen, or full screen windowed mode. I will try changing my pc resolution under 4k and see if that allows me to play for more than 10 minutes.

PS. I already wiped my computer and reinstalled windows 10 with all updates and then installed only ffxiv from scratch. waste of 2 hrs since I deviced to also blow out all my fans and put new thermal paste and everything thinking it might be an overheating issue. its not.

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No fix yet. I still keep getting it after a few hours of play... SQE pls.