Not everyone is american.

Are the European prices going to be announced?

I'm happy to hear my friends across the pond will be getting to pay $9.99 a month but can you please let us GBP, EUR and other currencies have some details about our billing?

er...
http://lodestone.finalfantasyxiv.com...yopemeopw.html

http://static.finalfantasyxiv.com/pl...5GB.png?_v=7pi

The problem is, rather, that anyone outside GR, FR or UK is lumped into the "American" category and thrown to the US Lodestone page.

Please fix this already SE.

Yeah, they should fix that I don't see the price in CHF. WE ARE SOMETHING!

...dang, Steam does the same thing anyway.

It seems I was lumped into the american catergory... damn work proxy, even that link doesnt work!!

Thanks for the img though, my cockles are warmed.

Quote:

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Originally Posted by Betelgeuzah

The problem is, rather, that anyone outside GR, FR or UK is lumped into the "American" category and thrown to the US Lodestone page.

Please fix this already SE.

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Not all countries, for Italy or Spain, price is displayed in Euros. I tried with Greece and Finland, I got USD however.

(DE for Germany also, not GR, GR is the ISO Code for Greece :p)

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Originally Posted by Antipika

Not all countries, for Italy or Spain, price is displayed in Euros. I tried with Greece and Finland, I got USD however.

(DE for Germany also, not GR, GR is the ISO Code for Greece :p)

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What's SE's problem with finland? I guess that makes it even less likely that they'll ever fix this crap, sigh.

Quote:

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Originally Posted by Betelgeuzah

What's SE's problem with finland? I guess that makes it even less likely that they'll ever fix this crap, sigh.

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They most likely forgot some countries :s

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Originally Posted by Antipika

They most likely forgot some countries :s

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If some of us were going to be lumped into generic gaijin category they should have at least given us the option to choose which site we want displayed.

Euro in so much debt.!

I have noticed that a browser language of English maps to the US (dollars and Pacific times). I have to set mine to English-UK/GB to get pounds sterling and GMT times.

I like how I'm Canadian and I get the European prices. But I use the currency converter which takes approximately 8 seconds so oh well.

the price should stay at $ and nothing more imo, most use currency

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Originally Posted by Shneibel

the price should stay at $ and nothing more imo, most use currency

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Are you serious...? /facepalm

Quote:

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Originally Posted by Antipika

(DE for Germany also, not GR, GR is the ISO Code for Greece :p)

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DE or GER /ok
I also first didn't know what he mean with GR ^^

Quote:

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Originally Posted by Shneibel

the price should stay at $ and nothing more imo, most use currency

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Makes no sense to keep the price in dollars for Japan / EU since they officially support these places. In fact, it would be as weird as if they billed americans in Yens.

Now, for everywhere else, I do agree it should be dollars only, and as far as I know that's how it goes. At least for me it's in dollars.

Quote:

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Originally Posted by Betelgeuzah

If some of us were going to be lumped into generic gaijin category they should have at least given us the option to choose which site we want displayed.

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Are you blaming SE for the fact, that you dont know how to change the Language of your Browser?

Quote:

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the price should stay at $ and nothing more imo, most use currency

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lol.....

Quote:

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Originally Posted by Shneibel

Amen, I l open the it for ya:

SE have companies 1 in JP and 1 in US

it ll be naturally for them to charge yen inside JP and $ at every where else

edit: the player in this game being spoiler to much

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Someone kindly inform this person about Square Enix Europe, please.

Quote:

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Originally Posted by Nero

Are you blaming SE for the fact, that you dont know how to change the Language of your Browser?

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Why should I have to change the language of my browser?

I'm the customer here. It's like telling people to change their router settings so our updater actually works. That's not what I call providing professional service.

Hello everyone,

I am really sorry to hear that some of you have issues when trying to access the English (UK) version of the Lodestone. I have forwarded this issue to make sure that all countries listed under the "Europe" region on the Square Enix Account management website display the UK version of the Lodestone, so announcements related to billing will be displayed in EUR or GBP, timezone will also be set to GMT by default.

Thank you again for reporting this issue to us!

Quote:

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Originally Posted by Youmukon

Hello everyone,

I am really sorry to hear that some of you have issues when trying to access the English (UK) version of the Lodestone. I have forwarded this issue to make sure that all countries listed under the "Europe" region on the Square Enix Account management website display the UK version of the Lodestone, so announcements related to billing will be displayed in EUR or GBP, timezone will also be set to GMT by default.

Thank you again for reporting this issue to us!

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This is truly a glorious day. My voice has been finally heard.

Quote:

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Originally Posted by Betelgeuzah

This is truly a glorious day. My voice has been finally heard.

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No need to be greedy, the voice of the community has been heard ;D

Quote:

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Originally Posted by Betelgeuzah

Why should I have to change the language of my browser?

I'm the customer here. It's like telling people to change their router settings so our updater actually works. That's not what I call providing professional service.

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Well basically it can happen that you have to change your Router-Setting to make the updater work. It takes just a couple seconds to change the language and has really nothing to do with Customerservice imo. But as you see, they heard you and it will get fixed.

Quote:

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Originally Posted by Nero

Well basically it can happen that you have to change your Router-Setting to make the updater work. It takes just a couple seconds to change the language and has really nothing to do with Customerservice imo. But as you see, they heard you and it will get fixed.

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You're missing the point entirely though. What he's saying is that it doesn't matter how easy or hard it is, the point is that it's not something you should have to do.

Using a Swedish browser, both Firefox and IE, has done nothing for me the past year. My times on Lodestone continue to be in PST, even though I changed my time zone to GMT, and of course, the billing page is in dollars and not in euro.

i hereby declare everyone in here honorary Americans:)

Quote:

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Originally Posted by Betelgeuzah

The problem is, rather, that anyone outside GR, FR or UK is lumped into the "American" category and thrown to the US Lodestone page.

Please fix this already SE.

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It's not the SE that is at fault here, but your browser settings. Go to your browser options and set your preferred display language to English (UK) instead of English (US). Reload lodestone and you get the UK/EU version.

For Chrome that would be options -> under the hood -> language and spell-checking options

Quote:

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Originally Posted by Betelgeuzah

Why should I have to change the language of my browser?

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Maybe... just maybe... because SE was smart enough to code their page to get you the info that applies in your region? And the only way they can see which region you are from is .... your preferred website language?

Quote:

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Originally Posted by syntaxlies

i hereby declare everyone in here honorary Americans:)

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Wouldn't that be considered amnesty? Some politicians would want your head on a platter for that!

Quote:

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Originally Posted by Soukyuu

It's not the SE that is at fault here, but your browser settings. Go to your browser options and set your preferred display language to English (UK) instead of English (US). Reload lodestone and you get the UK/EU version.

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My preferred display language is my first language, which isn't English, nor any other language found outside Europe. Yet using that as the default language results in the Lodestone loading the US version.

It's SE's fault and I should not need to do anything to create a workaround.

Quote:

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Maybe... just maybe... because SE was smart enough to code their page to get you the info that applies in your region? And the only way they can see which region you are from is .... your preferred website language?

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Again, my preferred website language has nothing to do with the United States, nor the North American region.

Quote:

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Originally Posted by Arcell

You're missing the point entirely though. What he's saying is that it doesn't matter how easy or hard it is, the point is that it's not something you should have to do.

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What is your point tho? Stepping into a conversation, putting in a useless comment to defend someone? Are you in love with him? Even if i dont agree with Betelgeuzah in this point, he is usually a person which can speak for himself. Read what i said, learn to understand my opinion, read between the lines and maybe you will get it.

Quote:

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Originally Posted by Betelgeuzah

My preferred display language is my first language, which isn't English, nor any other language found outside Europe. Yet using that as the default language results in the Lodestone loading the US version.

It's SE's fault and I should not need to do anything to create a workaround.

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Even if your preferred language is not english, browsers start out with your primary language on top of the list followed by English(US), which leads you to the US page instead of the UK one. If you don't want to change your browser settings then you have no reason to complain about it to SE. The webpage is working as intended.

According to this it's not working as intended. Just sayin'

Quote:

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Originally Posted by Youmukon

Hello everyone,

I am really sorry to hear that some of you have issues when trying to access the English (UK) version of the Lodestone. I have forwarded this issue to make sure that all countries listed under the "Europe" region on the Square Enix Account management website display the UK version of the Lodestone, so announcements related to billing will be displayed in EUR or GBP, timezone will also be set to GMT by default.

Thank you again for reporting this issue to us!

---

Quote:

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Originally Posted by Molly_Millions

Wouldn't that be considered amnesty? Some politicians would want your head on a platter for that!

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No, its not,lol
amnesty: a general pardon for offenses, especially political offenses, against a government, often granted before any trial or conviction.

Quote:

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Originally Posted by Molly_Millions

According to this it's not working as intended. Just sayin'

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Youmukon simply forwarded your report to the webmaster. Who is going to laugh and tell you to set up your browser properly -> what I and others told you already. Have fun staring at the US prices and times in the meantime.

Quote:

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Originally Posted by syntaxlies

No, its not,lol
amnesty: a general pardon for offenses, especially political offenses, against a government, often granted before any trial or conviction.

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the offense would be illegal immigration :P


...Your papers please!

Quote:

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Originally Posted by Soukyuu

Youmukon simply forwarded your report to the webmaster. Who is going to laugh and tell you to set up your browser properly -> what I and others told you already. Have fun staring at the US prices and times in the meantime.

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Ok, no problem here since that is what I will be billed in.

Quote:

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Originally Posted by Soukyuu

Even if your preferred language is not english, browsers start out with your primary language on top of the list followed by English(US), which leads you to the US page instead of the UK one. If you don't want to change your browser settings then you have no reason to complain about it to SE. The webpage is working as intended.

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So, perhaps, SE could make it so my primary language leads me to the page closest to it, which in this case would be the UK Lodestone? Is this too much asked? No.

Expecting me to change any settings when I have done nothing to deserve it is entirely unreasonable. My browser is in European language, and as such I should be taken to the European website.

If they expect me to pay for the service they need to deliver with said service. Not make the customer do all the work for them while their systems don't function properly.

Quote:

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Who is going to laugh and tell you to set up your browser properly -> what I and others told you already.

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It's merely just another of the reasons to take my money elsewhere. SE isn't going to laugh, that's for damn sure.

Quote:

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Originally Posted by Molly_Millions

the offense would be illegal immigration :P


...Your papers please!

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correct, having the honorary status that i have bestowed upon you all does not grant you legal immigration. It is a superficial title that you can tell all your friends about.

DISCLAIMER; being an honorary American does not permit you to live in America, attend an american school, apply for an American job, apply for social security, or see an American movie in an Americana movie theater.

Quote:

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Originally Posted by syntaxlies

...or see an American movie in an Americana movie theater.

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That's the worst part =/