Fatal DirectX 11 Error STILL Persistent on PC

Dear SE:

PLEASE DO NOT MOVE THIS TO RESOLVED

Because as of today this issue is still UNRESOLVED.

I continue to get the Fatal DirectX Error when using Direct X11 and playing on PC.
This error began to occur at the start of patch 3.4 and continues to be an issue when playing with these settings.

This is DirectX Fatal Error 11000002 and ONLY happens when playing FFXIV.

My Graphics Information is as follows:
Display Driver: NVIDIA GeForce GTX960
Driver Hardware Version: 375.70
NVIDIA GeForce Experience Version: 3.1.0.52

I have tried EVERY fix offered in both my old thread and threads that have come before when trying to correct or fix this error.

I have tried uninstalling and reinstalling a later version of my graphics driver, I have tried uninstalling Nvidia Experience. I have tried everything with nothing fixing this. Please do not move this thread to resolved because it was NEVER resolved.

I can confirm that this happens to me also
I have a Sapphire Nitro R9 380.
In DirectX 9 mode it runs without crashes but when i switch to DirectX 11 the crash may occur to anywhere from 5mins to 1+hour into the game.
I'm running on 16.12.1 radeon drivers

Very frustrated

Rolling back to 16.11.5 (AMD) seems to be working for me, no crashes so far

I'm getting the same error. I just bought this game and its pretty much unplayable. I've tried a dozen fixes including setting a TdrDelay, updating drivers, disabling every other app and running in full screen mode. I am at a loss.

Also with a Radeon R9 380.

Have you tried turning Vsync off.

I know a fair few people that have fixed dx11 problems just doing that. including myself.

I've got the same problem, also with an Radeon R9 380. All my drivers are up-to-date (which may be the problem) and yes, I turned v-sync off. Problem still happens. 16.12.2 driver.

are you using the software that comes with your GPUs to auto update? I was having issues with geforce experience then after doing a clean driver install it fixed it for me. I strongly recommend doing clean driver installs instead of allowing the software to do the upgrades.

I too can confirm that this problem still persist. Had it everyday since last year December while raiding with my static. Mostly happen around 2-3 hours of playtime.

I've also tried everything: Reinstalling the game, PC, TdrDelay, Clean driver reinstall, Uninstalling Geforce Experience and none of them worked.
The error also trigger whether I'm using Fullscreen or Borderless Window.

My graphics information is:
NVIDIA GT 755M SLI with driver version 376.33
Geforce Experience V.3.2.0.96

Having the same issue, just recently made a thread about this with a list of all my attempted solutions. Feel free to go there and try things that you haven't tried yet, they may work for you. Otherwise, I'm still having troubles here, and it's wasting my free 30 days of gameplay and potential days to level and play with my friends.

http://forum.square-enix.com/ffxiv/t...PUTER-LOCKS-UP

Same problem (dx 11000002). It is largely in the dungeons and it is not constant. Can not show the whole day, or 4 times in half an hour (in the dungeons).

GTX 780 driver v. 376.33
Windows 8.1 / 10 (dx 11-12) the same error.
CPU Q9300 (2.5->3.2 ghz) / X5492 (3.4->~4 ghz)
DDR II/III 4/16 gb


Checked on 2 pc error is the same. GPU one.

In regards to the thread I linked of my own, I've managed to play the game on DX11 in fullscreen without crashes. So it's basically DX9 windowed borderless, or DX11 fullscreen. My thread contains multiple other solutions collected from other threads, for people who have a persistent issue. They may help.

Quote:

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Originally Posted by SymbioteYT

In regards to the thread I linked of my own, I've managed to play the game on DX11 in fullscreen without crashes. So it's basically DX9 windowed borderless, or DX11 fullscreen. My thread contains multiple other solutions collected from other threads, for people who have a persistent issue. They may help.

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Nope. Still getting crashes.

As someone else stated the crashes are sporadic. They can not happen for an entire day or happen 2-4 times within the same hour.

Quote:

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Originally Posted by Grimmel

Nope. Still getting crashes.

As someone else stated the crashes are sporadic. They can not happen for an entire day or happen 2-4 times within the same hour.

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Yep, same here. Fullscreen DX11 eventually crashed for me, as I updated my thread with. Now resulting in playing only on DX9, because I have no other solutions.

I too am having this exact same issue.

it has no set circumstances it appears. It has happened in the following situations.

Character creation.
outside zones.
sanctuary.
airship travel.
Zooming in or out.
opening Hud menu elements.

also when adjusting graphics settings it can occur but again randomly.

even time frame is random it could be with in 1-5 mins or a good hour goes by.

it's completely random though and I have not been able to find a consistent method of reproducing the crash. and the error is exactly the same regardless of how it was triggered.

Ive done the various suggestions clean uninstall reinstall of video and sound drivers.

I even went as so far to ensure all other system drivers and even the bios was completely up to date.

System is win10 ent 64bit
64gb Ram
2x radeon r9 380s
8core amd cpu
corsair SDD
asus rog crosshair formula Z mobo

dxdiag status reports no issues present.

nor does ANY other title i play have issues.

have tried the both the current stable driver and the optional 17.x.x.

the only thing that actually makes any sense to me is this issue has blown up ever since the 3.5 patch went live. based on the many reports of DX11 issues returning with a vengeance.

My guess it it's not our systems at all but rather a nasty bug in the recent patch.

hoping the additional downtime aka hot fixes underway address this issue.

Having similar issues here as well. Crashes mainly in dungeons, but once whilst in a city. Bumped it down to DX9 and issues persisted. It wasn't until I took everything off high/max settings that the crashes stopped. I've currently got it set to Standard(desktop) on DX9 and it hasn't crashed at all so far. I can play everything else maxed out but not FFXIV. However this never happened until my new GFX card. I originally used a GTX580 which was fine on DX11, however once I upgraded to a GTX1070 I started getting these crashes =/

If it helps, this is my setup :-

Win10 Home x64
i7-2600k at 4.5GHz stable
16GB RAM
GTX1070
Samsung 850 evo 250GB SSD
2TB HDD
ROG Maximus IV Extreme

Do not use "borderless window" instead of "full screen". This option is crashing the game to(AMD R7200).

Quote:

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Originally Posted by Androir

Do not use "borderless window" instead of "full screen". This option is crashing the game to(AMD R7200).

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This doesn't fix anything. Since Tues. Direct X failures every time I try to Que into something or zone.

I had exactly same issues. Playing on MSI laptop with gtx 1070. Tried multiple solutions without any luck. Two days ago however Nvidia released new drivers 378.49 and for two days game havent crashed. Not yet sure if issue is copletly gone but i hope so. You can also try from your side if you are using gtx.

I had hoped the latest Nvidia drivers solved this since I use a 1070, however I then crashed just outside of Little Ala Mhigo. Again it completely froze my computer with a horrible repetitive buzzing sound.

The latest GeForce drivers didn't help. Running SLI'd 970's here.

I've managed to get around the problem by just playing in DX9 mode, even if I don't want to use it. So I take it I'm not the only one that suffered from a full pc crash? 3 days ago or so on DX11 mode I actually blue screened 3 times over the course of the day (once inside a dungeon, once inside my house when I wasnt even at my computer and came back to my desktop, and once in the field) but after switching to DX9 I haven't had a single crash or error. Whatever havoc it is doing on my pc only seems to matter when FFXIV is open on Dx11.

I'm using a GTX 1060 but the latest drivers didn't make a single bit of difference. It seems like DX9 mode or bust for now for the lot of us. They have at least moved the thread that was in the bug section to "accepted bugs" but I have not heard of Square Enix doing or saying anything else on the matter yet.

Quote:

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Originally Posted by Mesarthim

I've managed to get around the problem by just playing in DX9 mode, even if I don't want to use it. So I take it I'm not the only one that suffered from a full pc crash? 3 days ago or so on DX11 mode I actually blue screened 3 times over the course of the day (once inside a dungeon, once inside my house when I wasnt even at my computer and came back to my desktop, and once in the field) but after switching to DX9 I haven't had a single crash or error. Whatever havoc it is doing on my pc only seems to matter when FFXIV is open on Dx11.

I'm using a GTX 1060 but the latest drivers didn't make a single bit of difference. It seems like DX9 mode or bust for now for the lot of us. They have at least moved the thread that was in the bug section to "accepted bugs" but I have not heard of Square Enix doing or saying anything else on the matter yet.

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Yep, this is currently my solution. DX11 will always provide me with black screens or my computer freezing up, which is clearly a video driver issue. However, I'm able to play on DX9 just fine and get my money's worth and play the game with my friends. While this is a temporary solution, Square Enix needs to address this issue. I have a top-end system for a reason, and being held back playing on DX9 instead of DX11 is disappointing. You don't get to experience everything the game's graphics have to offer.

Been happening to me since 3.5
Multiple DX11 and DX9 errors.
Happens standing in Idyllshire, porting, while in Zurvan EX

Please fix!!!