Unable to perform version check?

This is the first time I've had this happen and I can't seem to find anything about it, I'm getting an error that's telling me the version information isn't consistent between the booter, launcher and updater with several things to try (which I have other than reinstalling the client) and a bunch of bracketed numbers.

It was working fine before the maintenance began, is anyone else getting this error box?

Open in FFXIV_BOOT.cfg in your My Games\Final Fantasy XIV - A Realm Reborn folder. Change BootVersionCheckMode from 0 to 1. Save and close. Relaunch game.

It happened to me, too.

I got it as well. I had this the last patch too. If that's anything to go by, it'll be about 10 hours after the game goes online for it to be fixed. Few people had this issue and Squeenix never made a peep about it (when suddenly, out of the blue, the game just came online), probably too busy admiring their handiwork to realize that not everyone was able to login. Expect the worst and hope for the best. :mad:

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Originally Posted by Pencardiel

Open in FFXIV_BOOT.cfg in your My Games\Final Fantasy XIV - A Realm Reborn folder. Change BootVersionCheckMode from 0 to 1. Save and close. Relaunch game.

It happened to me, too.

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Tried that already, doesn't work.

If you use an antivirus (something like Avast), it might of bugged out when trying to update the launcher/replacing files. I've had that happen a couple times. Fixed it by having my girlfriend send me her updated/patched boot folder and replaced the entire boot folder in the install folder. It would then run the client update properly. If you have someone that can zip the updated boot folder up and send it to you try that if you haven't.

Reinstalling probably works too as a last resort.

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Originally Posted by JediFirefly

Tried that already, doesn't work.

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Same thing happened to me. However I got it to work by closing the patcher first, before editing the file. Try that, make sure patcher is totally closed, then change the value, save and close the file, then try opening the patcher again.

I noticed that having the patcher open, the file instantly changes the value back to zero when you close the patcher. So you have to close it first.

Maintenance isnt over yet, it got prolongated by 2h.

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Originally Posted by Bacher

Same thing happened to me. However I got it to work by closing the patcher first, before editing the file. Try that, make sure patcher is totally closed, then change the value, save and close the file, then try opening the patcher again.

I noticed that having the patcher open, the file instantly changes the value back to zero when you close the patcher. So you have to close it first.

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Changed file and saved, restarted computer, verified file still had the "1" in it. Still getting the same error box

Did you exceute as administrator? If not, the client won't update.

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Originally Posted by Xlantaa

Did you exceute as administrator? If not, the client won't update.

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Yes it's set to run as administrator

I just got this and it's really annoying that it's happening again. Replacing my boot folder with the one found in this thread fixed it, though.

Fix the issue for me.

Thank you!!!

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Originally Posted by Brannigan

I just got this and it's really annoying that it's happening again. Replacing my boot folder with the one found in this thread fixed it, though.

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Thanks that fixed the issue, now if I could only figure out what's causing the same problem on my PS4 :(

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Originally Posted by Brannigan

I just got this and it's really annoying that it's happening again. Replacing my boot folder with the one found in this thread fixed it, though.

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Thanks, this fixed the issue for me as well. :)

For those on ps4, we can update the launcher now.

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Originally Posted by JediFirefly

Thanks that fixed the issue, now if I could only figure out what's causing the same problem on my PS4 :(

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From what I've seen the issue on PS4 requires reinstalling the game and patches all over again. A really terrible solution.

Was just about to ask if anyone had a solution for PS4.

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Originally Posted by aesteval

From what I've seen the issue on PS4 requires reinstalling the game and patches all over again. A really terrible solution.

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Say it ain't so, doc!

Yeah having to reinstall on PS4 is a lot of work for SE screw up

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Originally Posted by MeeDeggiThePunisher

Was just about to ask if anyone had a solution for PS4.



Say it ain't so, doc!

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I've had to deal with it. :-/ I wonder if it has to do with the backup / restore function on the PS4 because it seemed to consistently break the install anytime the update ran on the install transfered to a new hard drive while succeeding on the original drive.

I've had to reinstall on PS4 too with this error. As far as I can tell the problem is the game doesn't recognize that it needs to download the new launcher.

Did i miss something about PS4 version ? I still have this error. I want play ff xiv me ;(

I had to try logging in 4x before it finally ran the patch on my Playstation. I'm sure glad I didn't try to reinstall.

After 7 hours of trying in my last attempt of 12 logins I finally just deleted and started to reinstall only 9 more short hours before I can start updating and hopefully have to go through the same shit again thanks Obama