Legacy CE player, but no legacy or CE rewards

Three issues:

Collector's Edition items. I contacted support chat outside of the game, gave him the code I used to register back then, and he told me it was never used. Yet I was somehow playing the game in 1.0, and continued to in 2.0. He told me it was a standard edition, but I never came anywhere near one. So... ghost code on my account somehow.

The legacy tattoo. I actually had this at release! But it disappeared within a week and never reappeared. This is perhaps the most annoying issue of the three - the history I had with the game pre-ARR was being erased.

The 1.0 gobbue mount. I worked my butt off to get this guy once I learned that 1.0 would be ending, but he'd be coming with it. I played very casually, but I hit the slog to level hard. I did it. I got him. And he never showed up with 2.0.

Has anyone else experienced anything similar? Did it ever get resolved?

This is my third time trying to get back into the game, but having been brushed off by support so many times... I just feel disrespected. I really want to love this game, but everytime I see any of these things, I just get bitter. Yes, it's petty.

Can't help with the CE or the tattoo, but did you check the Calamity Salvager for your Goobbue mount whistle? I'm pretty sure I remember having to go get all my stuff from the CS.

I did. Camped at him for days at release. Checked him just now. Nothing.

When you log into the game and go to select your character, do you have the Legacy box in the lower right hand corner?

Have you checked that you rehired your retainers? All your mounts were turned into their summon items in the transition to 2.0 and placed in various storage like the Calamity Salvager and retainers. Mind, I could be wrong on the retainers, it's been a long time.

Still have your old CE item codes? A support GM likely would have asked about this.

Any screenshots with your character from when you had the legacy tattoo? Mayhaps some from 1.0?

You say this is the third time returning to the game - is it possible you've inadvertently created a new account each time you came back to the game that are separate to your original 1.0 account? This happened to a lot of players back during Beta, where their Beta codes were accidentally creating new accounts when registering the codes rather than being added to their existing accounts, making their 1.0 characters indeed inaccessible. It's also possible your original account data might have been deleted, which would explain the lack of your CE code and Legacy status.

Check your account on the Mogstation - does it show the Legacy logo and the CE items listed there? If it does not, then I'm afraid the cause is probably what I just mentioned sadly (I don't remember anyone who had similar issues ever being able to resolve this problem I'm sorry).

For the Tattoo, it's possible it's just hidden. There is a text command that hides it (In case you don't want people to know you were here in 1.0 or didn't like the look, or it clashed with your gear etc) that said I do not know the command to unhide it.

Quote:

---

Originally Posted by Lego3400

For the Tattoo, it's possible it's just hidden. There is a text command that hides it (In case you don't want people to know you were here in 1.0 or didn't like the look, or it clashed with your gear etc) that said I do not know the command to unhide it.

---

Is /legacymark only to turn on or off. If isn't like this then is /legacymark on or off.

Update!

I was able to turn on the legacy mark and locate my Onion helm, at the very least. Hopefully I can make some actual progress with support as for the other issues this time around, but the unrelated cut and paste response I received thus far doesn't have me hopeful.

Another update.

It looks like I may have used the buddy pass instead of the actual CE code, and it was somehow counted as a standard edition. And now my actual CE code cannot be applied to an existing account.

Yet another update.

I highly doubt that anyone cares given the relative rarity of my issue (as in, I only saw a couple others experiencing the same issue at launch and have heard nothing since), but I was just told by an in-game GM that the "within a week" policy that applies to vendored items somehow also applies to items that didn't carry over from 1.0.

1.0 players (CE or not) are not automatically qualified for a legacy campaign membership. If you didn't pay 3 months sub during 1.X you're not a real legacy player.

Quote:

---

Originally Posted by Evangela

1.0 players (CE or not) are not automatically qualified for a legacy campaign membership. If you didn't pay 3 months sub during 1.X you're not a real legacy player.

---

There's a difference between a legacy account and legacy characters. While I thought I was entitled to the former, I'm not entirely sure, so I'm only addressing the latter - the mark and the goobbue were attainable regardless of whether or not you have a legacy account. I do have the mark, but I cannot find my goobbue anywhere.

Quote:

---

Originally Posted by Berkilak

Yet another update.

I highly doubt that anyone cares given the relative rarity of my issue (as in, I only saw a couple others experiencing the same issue at launch and have heard nothing since), but I was just told by an in-game GM that the "within a week" policy that applies to vendored items somehow also applies to items that didn't carry over from 1.0.

---

That doesn't sound right, if it is, that is kind of scummy. :l

Did a GM tell you this? If not, try getting active help in the game. Not exactly the same thing, but I didn't get my 1.0 titles until recently because of a bug where they didn't carry over properly. Out of game support was no help at all, I had to pester GMs to get my issue resolved.

Quote:

---

Originally Posted by Fenwick

That doesn't sound right, if it is, that is kind of scummy. :l

Did a GM tell you this? If not, try getting active help in the game. Not exactly the same thing, but I didn't get my 1.0 titles until recently because of a bug where they didn't carry over properly. Out of game support was no help at all, I had to pester GMs to get my issue resolved.

---

Yep. The in-browser chat support told me to take it to the in-game GMs, and the in-game GMs (when he/she got tired of me reiterating my point and how they're giving me irrelevant information and citing unrelated policies) just told me to go talk to the in-browser chat people.

Fun times.

That being said, I'm glad that you were able to get your issue resolved! I haven't heard of anything similar for literally years. It gives me a little bit of hope.

/lmark or /legacymark to hide/display tattoo toggle, and the actual rewards like legacy chocobo come with true legacy status which means 3+ paid subscription months during v1.x.

My issue has nothing to do with the legacy account.

Quote:

---

Originally Posted by Berkilak

My issue has nothing to do with the legacy account.

---

I think people might be being misled by the title. 'Legacy CE Player' would mean to me a person who bought the CE and got Legacy status. '1.0 CE player' might have been more accurate.

So if I'm understanding this right the only issue not addressed now is Goobbue? Does anyone remember if there was a lodestone achievement associated with that? If so, you could probably prove it to a GM. IF not, just go for the sylph mount, honestly it's 99% the same and the 1% difference is actually better than the original.

Quote:

---

Originally Posted by Aegis

So if I'm understanding this right the only issue not addressed now is Goobbue? Does anyone remember if there was a lodestone achievement associated with that?

---

IIRC you get the Goobbue mount talking to the Wandering Minstrel NPC @ La Noscea and there was no achievement related. In other words, you don't get the Goobbue mount just for the legacy character status; if you didn't talk to Wandering Minstrel back in 1.0 version while it was available, you missed out your chance to get this mount.