How is item refunding for currency/tokens still not a thing?

If you've played WoW, you know what I mean. You save up your poetics/law/whatever, buy a piece, and have 2 hours to return to item and get a full refund. I know there's a confirmation dialogue for buying stuff, but this isn't really about mistake purchases, just about realizing the piece you bought wasn't the best upgrade and you'd like to go for another one.

Of all the other systems FF14 stole from WoW, why not this one? :confused:

It's not like there's a lot of choice. You either by the item for the job you're outfitting or you don't.

I didn't notice the missing confirmation dialog box when buying tomb stuff. That would be a pretty easy and useful feature to add.

If they added free returns within two hours you'd get people that would complain it wasn't three hours. There's no point in adding this because there willalways be someone that stupidly buys something they didn't actually want without doing any research. There's no helping these people beyond letting them screw themselves over and learning a lesson from it.

Just save your tomes until you're certain what you want to get. There's only one thing on offer per slot for your job anyway so it's not like it's particularly taxing to make a decision on.

I don't really think it's necessary. There aren't a vast array if choices. Each job only has one item per slot for each currency anyway, so often times an upgrade is an upgrade. You are also given the ability to try the item on and also compare stats to what you currently have. You should be able to make an informed decision on purchases. I can't imagine that buyer's remorse is such a huge problem that we néed a refund system. If it is, then players just need to take more responsibility for their decision making.

I did wish this was possible when i upgraded (for glamour purposes) my ironworks pants instead of the boots by mistake. Pants don't even show on that set! >.<
But it's not like that experience ruined my life, so i just learned to be more careful next time.

The reason why is because your one character can switch to every class. So you go do your raid as warrior for two hours, then go switch the weapon for a healer one, then 2 hours switch it for a dps one... you get the drift. Other MMORPGS with that implemented do not have the ability for one character to be more than one class. Is it frustrating when you buy the wrong thing? Sure. Should we have the refund option? Heck no, that can be so abused with the mechanics in this game.

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Originally Posted by Estheim

The reason why is because your one character can switch to every class. So you go do your raid as warrior for two hours, then go switch the weapon for a healer one, then 2 hours switch it for a dps one... you get the drift. Other MMORPGS with that implemented do not have the ability for one character to be more than one class. Is it frustrating when you buy the wrong thing? Sure. Should we have the refund option? Heck no, that can be so abused with the mechanics in this game.

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While I think that people should just be careful and it's not needed, that particular issue would not crop up I think, otherwise you'd see it with glamour gear being passed around. Spiritbinding would be a simple block and it's already in the game. enter combat with it and it's locked until the end of time.

It's a good idea, but I don't think it's necessary for FFXIV. Like the others said, there's not exactly a wide range of options to choose from. Plus if you really wanted another piece, tomes aren't difficult to get.

As others said, you can still use the item on your char since we have the ability to play any role on one character.

It might be better if these types of items can be returned at any time, for maybe 1/2 the original tomes. That way you could spend them towards outfitting a class you don't play as much. It's true that you can trade them in for GC seals, but there's sooo many
ways of getting those already. As often as we seem to "outgrow" equipment in this game it seems like a good option.

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Originally Posted by PetiteMalFleur

As others said, you can still use the item on your char since we have the ability to play any role on one character.

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Not everyone does that, though.

I'm with the OP. Item refunds within 2 hours is a pretty standard thing and can help save people from a lot of grief over a misclick.

How is it not a thing? Because SE shouldn't have to babysit and be responsible for player's actions.

Not to sound like an old man, but this generation needs to learn about responsibility and accountability. There's a confirmation window for purchase, so SE can't be blamed if you "mis-click". Own up to your mistake and deal with it. I'm tired of this generation blaming everyone but themselves. "It's always someone else's fault."

And before I get accusations of overreacting and it being "just a game" and a "quality of life" issue... all I can say to that is "First World Problems" and if this "problem" is such a big deal that you have to whine about it on the forums, then that doesn't bode well for outside the game.

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Originally Posted by Kaedan

How is it not a thing? Because SE shouldn't have to babysit and be responsible for player's actions.

Not to sound like an old man, but this generation needs to learn about responsibility and accountability. There's a confirmation window for purchase, so SE can't be blamed if you "mis-click". Own up to your mistake and deal with it. I'm tired of this generation blaming everyone but themselves. "It's always someone else's fault."

And before I get accusations of overreacting and it being "just a game" and a "quality of life" issue... all I can say to that is "First World Problems" and if this "problem" is such a big deal that you have to whine about it on the forums, then that doesn't bode well for outside the game.

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since you aint really bout dis yoloswag life id appreciate if you kept your cloud yelling over there --->

It's a really good idea that should be implemented for anything that requires spending currency that isn't gil. On a few occasions I accidentally bought the wrong item with seals for a different class and there is just nothing I can do.

I dont see a need for this, if you click the wrong item AND ignore the popup window then technicly you have only yourself to blame.

Besides if you make such mistake its not like the tomes cant be obtained again.

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Originally Posted by Raeletta

While I think that people should just be careful and it's not needed, that particular issue would not crop up I think, otherwise you'd see it with glamour gear being passed around. Spiritbinding would be a simple block and it's already in the game. enter combat with it and it's locked until the end of time.

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As it is, you can sell spirit bonded things or turn them in for GC seals. Any turn-in for a refund would have to deviate from the norm if it didn't accept things that were spirit bonded.

However, if it was programmed that way, I'd actually be on board with it. So if you really did just buy the wrong thing and never used it, you could return it and get the correct thing. As it stands, if the system gives you the wrong thing due to a slight mis-alignment of your mouse, you have to call a GM and jump through hoops for days.

Note that when you use gear for glamour, it does immediately bind it. Learned that the hard way.

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Originally Posted by healthetank

since you aint really bout dis yoloswag life id appreciate if you kept your cloud yelling over there --->

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About what level of response one would expect, lol

How about we petition SE to let us refund our XP too? You know, cause you might not like the class you leveled to cap, or someone might have "made a mistake" and thought when they were leveling DRK that they were leveling a DPS... >_>

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Originally Posted by IzzyData

It's a really good idea that should be implemented for anything that requires spending currency that isn't gil. On a few occasions I accidentally bought the wrong item with seals for a different class and there is just nothing I can do.

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There is something you can do though. Be more careful. Double check that what you're buying is what you want to buy. I always double check before I accept, I look at it for about 15-20 seconds (it does not take long) to make sure the stats are what I thought they would be, that I'm buying the right slot, that the jobs listed as under equipable by coincides with the job I want the gear for. This isn't some piece of obscure half information, everything is right there when you buy the item.

It never ceases to amaze me how many people are against every single change that could ever be implemented. Someone could suggest something as simple as "more mounts would be cool" and there would be someone adamantly opposed to such a thing.

Now if they are just taking the devils advocate point of view for the sake of discussion it would make sense, but it really doesn't seem that way. Do you really think this is absolutely pointless if it even exists in WoW? Somehow it made it through all the development discussion and implementation and QA, but it was a useless feature?

Nobody complains about this there and wishes it didn't exist.

Meh whatever though, nothing discussed here would ever make to the eyes of SE developers anyway.

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Originally Posted by Dement

There is something you can do though. Be more careful. Double check that what you're buying is what you want to buy. I always double check before I accept, I look at it for about 15-20 seconds (it does not take long) to make sure the stats are what I thought they would be, that I'm buying the right slot, that the jobs listed as under equipable by coincides with the job I want the gear for. This isn't some piece of obscure half information, everything is right there when you buy the item.

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Great advice to anyone who's ever made a mistake.

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Originally Posted by Skullmaker

It might be better if these types of items can be returned at any time, for maybe 1/2 the original tomes. That way you could spend them towards outfitting a class you don't play as much. It's true that you can trade them in for GC seals, but there's sooo many
ways of getting those already. As often as we seem to "outgrow" equipment in this game it seems like a good option.

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They should really let us store all the green and blue items we find in the armory chest to get them out of our inventory. There isn't much of a reason not to acquire a piece of equipment other than our currently limited inventory space.

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Originally Posted by Kaedan

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I hope you're not serious. SE's not being blamed, people are just asking for the ability to reverse their mistakes. Why does someone always have to respond to a simple suggestion with something like this?

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Originally Posted by IzzyData

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Good or not, do we really need it?

Even if by any odd chance people buy the wrong item (despite the popup window they clearly ignored) its not the end of the world to reobtain the stuff needed.

We dont really need to be spoonfed and if theres a risk of making mistakes people tend to be alittle more careful.

This is a thing, that I've used its just well hidden. Basically I had to throw the item away and call a gm, they then checked the item was bought by mistake and sent the correct one via mogmail.
This was in 2.0 with mythology gear though.
You may still be able to do it, I don't know. The instructions were in the help desk.

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Originally Posted by healthetank

If you've played WoW, you know what I mean. You save up your poetics/law/whatever, buy a piece, and have 2 hours to return to item and get a full refund. I know there's a confirmation dialogue for buying stuff, but this isn't really about mistake purchases, just about realizing the piece you bought wasn't the best upgrade and you'd like to go for another one.

Of all the other systems FF14 stole from WoW, why not this one? :confused:

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It really is, deciding it wasn't the best upgrade after the fact still your mistake.

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Originally Posted by Sasha

This is a thing, that I've used its just well hidden. Basically I had to throw the item away and call a gm, they then checked the item was bought by mistake and sent the correct one via mogmail.
This was in 2.0 with mythology gear though.
You may still be able to do it, I don't know. The instructions were in the help desk.

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Yes you are able to do this, but its a one time thing only.

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Originally Posted by Lexia

It really is, deciding it wasn't the best upgrade after the fact still your mistake.

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I have to agree. I can understand having a refund option for non-spirit bonded gear. If you use the gear, even a little, that gear is yours like it or not.

I would like this. But even more than this, I would like to see the ability to buy multiple items at once. If I want to buy nine Peacock Ore from the Grand Company vendor, I shouldn't have to make nine purchases. Items bought with gil can be purchased as multiples, items bought with other currency should be no different.

Also, if resale IS offered for Tomestone items and such, it should also be available for items bought with gil. Sure, there's not much that can be bought with gil that will harm you too badly financially if you screw up, but hey, as long as we're adding one, why not the other?

*Buys 99 Abalathian Mistletoe* Oh, crap, I needed Dravanian Mistletoe! Well, that sucks.... Hope this stuff sells well on the AH.

I honestly hated when they added the 2 hour return thing. Sure, it sucks to buy a piece of gear and get an upgrade moments later...but such is RNG. Rather than complain why not just say 'well gee, that's unfortunate luck' equip your upgraded upgrade, and resume playing?

once that timer got put in on WoW, the over-entitled bull started and it just went downhill from there. I hated that more than anything.

I've bought tome gear I didn't need before. Never have I thought, "Well damn, why can't I get a refund?!" I HAVE thought, "Well damn, lets see if I can turn this in for seals... no, why not?!" I don't care about the lost tomes, I can get those back easy. But having a means of getting rid of tome gear that isn't /discard is pretty lame. So what if the 'exchange rate' isn't 1:1, just let me get rid of the stupid things. "But who uses seals, I want my tomes back!" Then go spam dungeons, you'll even get gear you can turn in for seals, or sell if it's Low Level Roulette.

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Originally Posted by Jinxie

I honestly hated when they added the 2 hour return thing. Sure, it sucks to buy a piece of gear and get an upgrade moments later...but such is RNG. Rather than complain why not just say 'well gee, that's unfortunate luck' equip your upgraded upgrade, and resume playing?

once that timer got put in on WoW, the over-entitled bull started and it just went downhill from there. I hated that more than anything.

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Oh lord. You can't be serious. xD Talk about overreacting to a simple request.

I don't see the point. As others have said, you have ample opportunity to check for yourself. There isn't a huge variety of gear at level 50 nor level 60 that would warrant a refund, and if you screw up, that's on you. Go farm more seals or tomes or whatever. It's not like there aren't confirmation boxes. I sure as hell haven't ever had this problem. Do you really want people to be able to, for example buy gear, raid with it to get better gear, then take back the first set of gear to get their money back?

This just feels like a non-issue that really doesn't require any sort of solution.

It definitely needs to be implemented, +1 OP.