[To the Community Reps] is it legal to use tunneling software or we will get banned?

Since there will be no fix for the red zone lag and i get hit no matter what i have tried i see people suggesting using tunneling software to fix the problem so is it bannable offence to use it?

yes, but only if you keep telling people you do it. theres no way to track it, and im pretty sure them tracking your IP to prove that you are tunneling is against online privacy laws.

You'd never have anyone official that says it's okay to use third party software because they would like to keep the option to ban you just in case they overlooked something. But unless you were sending them a screenshot of you using the software, chances are nobody's actually going to go through the effort to track you down for doing something that's essentially a fix for the game's netcode problem.

No, since the only thing the app does is open a proxy connection.

And a lot of people still need to set a proxy server to even connect to the internet. Banning people for using proxy servers would be like banning users for using X or Y ISP company.

If they started banning people for using a VPN (first they'd have to somehow detect it), they'd get a huge backlash from the online community.

Same reason they don't ban people who use macro keyboard/mice (unless they are deploying some unattended macro).

a VPN is no more 3rd party software then having teamspeak running to communicate in game. Or using some 3rd party overlay software to see who in teamspeak is talking in game, etc. Or using Xsplit to stream your game play.

Will they ban you if for some reason your local and small ISP used a VPN to route all their customers from country X to country Y? What if you're just playing at the office, and your office uses a point to point VPN to some central hub? No, they won't. Even if you tell them you're using a VPN they will not ban you.

Yes, their clause is very vague and technically they can ban you for any 3rd party software. Hell, they can ban you for having MS office running while playing FFXIV if they wanted to. They won't though, because that's just bad business.

a VPN is not cheating, or bypassing any game system, so you are fine.

Need official answer please from the community reps

Where and why would anyone get the idea that making use of a private network would/could be against the TOS? Private networks are ubiquitous throughout the internet. It would take quite the imagination to call using a VPN "3rd party software" usage... rather ludicrous to even mention that unless you want to include all kinds of innocuous things like software firewalls or internet connection sharing as "3rd party software". Not to mention, SE would have no real way or even reason to try and discern if some packets were coming/going across private networks at some point.

Only way you'd get banned is if the game is region locked, which I don't believe it is. If it is a vpn, if detected which it would be highly unlikely that it would be, would probably get you banned due to them assuming you are from a blocked region.

[To realmreborn]

Please stop already.

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Originally Posted by realmreborn

Need official answer please from the community reps

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Your not going to get one on this.

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Originally Posted by Ri_ri

[To realmreborn]

Please stop already.

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hahahaha ^ http://i.imgur.com/aW3TiEe.gif

It's only illegal for the OP, everyone else is allowed.

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Originally Posted by Alhanelem

It's only illegal for the OP, everyone else is allowed.

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do you use it?

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Originally Posted by realmreborn

do you use it?

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*pats yer back* It's okay, realmreborn, you just keep on truckin'. :3

It's not illegal, the police won't come to arrest you.

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Originally Posted by Ninix

It's not illegal, the police won't come to arrest you.

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Illegal and against the law are two different things. Breaking a rule (be it law or Terms of Service in a video game) are by definition, illegal.

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Originally Posted by DragonFlyy

Illegal and against the law are two different things. Breaking a rule (be it law or Terms of Service in a video game) are by definition, illegal.

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so its illegal to use proxy ? tunneling service?

I can't blame the guy for wanting to get an "official" answer, with the amount of bans that have gone out. I'll have to agree, though, that you most likely won't get one here. But good luck any way!

As others have said, there's really no reason you'd be banned for using a VPN or proxy.

At the simplest, all it's doing is changing the route you take to connect to the game.

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Originally Posted by Pellegri

So does this mean you're actually wanting to find a real coil group instead of being carried through everything by buying runs?

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if my net fixed yes but wont use proxy till i get answer from community rep

I use a VPN. They can ban me if they want, but they wont. First, because they needs me moniez! Second, because it's silly to think they'd ban someone for using a VPN. After that they'll start banning anyone using a wireless router since it allows you to share your connection.

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Originally Posted by realmreborn

if my net fixed yes but wont use proxy till i get answer from community rep

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My advice, find another game to play. If you think a VPN is bannable, the internet is probably not for you.

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Originally Posted by realmreborn

if my net fixed yes but wont use proxy till i get answer from community rep

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You won't get a response from a rep as this is not a major issue they would post about. As others have said though if it were bannable they would be taking out quite a bit more than a few handfuls of players for using it.

I played Monster Hunter Frontier. They do everything they can to keep you from playing if you don't live in Japan but they can't really stop you if you pass all their checks.

To play MHF, you need to 1) set your PC's system locale to Japanese. enable the Japanese IME in windows, set your computer's clock to JST, and connect from a Japanese IP address (they don't require a SSN or anything at least, like some korean games do), and 4) invent a japanese name address and zipcode for yourself. But once you do all those things, you're just another player and they can't tell the difference. The same is pretty much true her.

i see thanks alot everyone

The type of software you are describing in this thread doesn't appear to directly control anything for the FFXIV client, and as such isn't breaking any of the rules. Similar to other programs, 3rd party software is used at your own risk, and we recommend you employ your best judgement when running software not mentioned in the user agreement.

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Originally Posted by Hvinire

The type of software you are describing in this thread doesn't appear to directly control anything for the FFXIV client, and as such isn't breaking any of the rules. Similar to other programs, 3rd party software is used at your own risk, and we recommend you employ your best judgement when running software not mentioned in the user agreement.

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Thank for Answer ;D. I have been wondering about that too.
Who Known, you actually get reply from Comm Rep if you address topic to them and be Nice;D

Nah, we try to answer as much as we can regardless if you address us personally, so placing a [community] or [dev] thing isn't necessary. I always do appreciate the kindness. ;)

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Originally Posted by Pellegri

You won't get a response from a rep as this is not a major issue they would post about.

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lol........

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so placing a [community] or [dev] thing isn't necessary.

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Once again I am validated :D

[To the Alhanelem] I bet it still continues.

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Originally Posted by Hvinire

The type of software you are describing in this thread doesn't appear to directly control anything for the FFXIV client, and as such isn't breaking any of the rules. Similar to other programs, 3rd party software is used at your own risk, and we recommend you employ your best judgement when running software not mentioned in the user agreement.

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Any ETA on addons. would resolve a lot of these questions.

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Originally Posted by Alhanelem

Once again I am validated :D

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Nor does it prevent them from responding so complaining about it is utterly moot.

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Originally Posted by Jynx

Nor does it prevent them from responding so complaining about it is utterly moot.

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Not just moot. UTTERLY moot. FANTASTICALLY moot. MONUMENTALLY moot. And other unnecessary adjectives which I will mootly complain about.

Moot moot moot.

What is tunneling software?

VPN /10char

Tried something like this last night and didn't notice any real difference in coil, it certainly reported that it made things better, but I'm pretty apprehensive to believe it at this stage. Doesn't help that coil is bursting at the seams on Tuesday nights anyway and the server seems to struggle.

so whats some good software to get and how do we use it?

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Originally Posted by RumbleCrush

so whats some good software to get and how do we use it?

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I use Bettleping. They have a 20min free trial (unlimited) if you want to test how much it affects you.
It drops latency for me from ~280ms to ~130ms, pretty big difference. Yet those in NA have a natural ping of 50 or less :(

SE should make a VPN server tunnel based in middle of Europe. So all the europeans can connect via the OFFICIAL Square Enix tunnel. Since they ripped us off with no EU servers. This would be a bandaid for us EU players suffering from 140ms each way to cannada. Wait until PvP is out. EU will revolt!!