An early one too. Aren't you guys sick of it? It seems like SE is deleting all posts related to maintenance complaints.
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An early one too. Aren't you guys sick of it? It seems like SE is deleting all posts related to maintenance complaints.
I'm on east coast. It's starting when I go to sleep so it's good for me.
if we could learn in advance what they are fixing, it would alleviate some frustration.
move to japan
WOO! AREN'T YOU EXCITED?
Oh noes!!!! SE are fixing broken things how dare they.
They contribute nothing to the community or to the game, since SE can't just leave the servers with whatever problems they're fixing, and so that's a good thing. I'm sure they're deviously plotting to annoy you with the maintenance, though. Mwahahaha and all that.
Personally, it doesn't bother me, I'd rather them fix things than not. People complain when they take to long to fix things and then people complain when they move quickly to fix things. Either way you look at it, one side or the other of fence complains. Again, I'm on the side I'd rather them fix critical issues as soon as they come up with a tested solution rather than waiting on a full release of minor bug fixes. One thing I'd like to see them avoid is band-aid fixes, anyone in the software development field knows what this means...a band-aid fix in the long run will cause you so much more maintenance effort to fix down the road.
As for the deleting of posts, haven't really noticed, then again it could considered spam perhaps if multiple topics about the same thing are posted over and over again? It could also be users are reporting posts as spam. /shrug Who knows, their forum posting guidelines seem very vague at times.
Being that this is a new product (it is 1.0 tossed out and started over with a completely new engine), this is not much of a surprise.
The first month maintenance was mostly get the servers built up to fix the over capacity issue they had (due to more people playing than expected).
The 2nd month maintenance was to combat RMT (which they have done well on) and fix a few bugs including mobs that would get stuck or freeze (1 of which that took a few attempts). They also did another expand of capacity.
They did say they would monitor things and increase capacity again as necessary. Now we are well into the paying period and they are still slightly over capacity. From at least people I know and others it seems like each time they increase capacity to cover the extra influx of users, more users come in to fill that capacity.
This maintenance says in the notice what it is for "in order to address high server stress"
This means they are adding more capacity.
They did even head our request and not put most of the maintenance during prime-time (hence it is usually 11/12 to 1/2) when they up capacity that does take longer hence the longer maintenance.
If things keep grown after the 2.1 update there will probably be another upgrade to capcity.
If the capacity issues and the RMT issues stay under control then there won't be nearly as many maintenance runs.
All MMORPG I ever played had a set day every week in which the game would be brought down for the weekly maintenance. It's not different with FFXIV.
I don't mind server maintenance. It just gets really annoying when they do it 4 days in one week. I bet there is another EMERGENCY MAINTENANCE by Wednesday. As far as posting my issues with the often maintenance. I think people should be able to voice their issues so things can improve as far as maintenance times and how often. They obviously can't get things right which is why this is a rerelease and the original version died. Better give us extra days on this months subscription.
I'd love to be able to agree with this but lately there have been about 2-4 maintenance/emergency maintenance every week. I'd be happy if they had a set day each week for maintenance but there isn't and doesn't seem like it will be like that for a while. For the most part they haven't effected me but I could see them getting annoying if I were a night time player.
Complaining about fixing problems doesn't make the game any better. Maybe they should stop fixing problems? Oh, yeah... that'll go over REAAAL smooth.
At least it would be nice to get some patch notes, which i can't seem to find anywhere.
Ah well, SE hasn't changed a bit since XI lol
One would think they would be a step ahead this time around.
Hopefully they get rid of some more rmt accounts while they're at it.
Sigh... stop crying about maintenance. You guys sound like a bunch of addicted kids who's sole purpose in life is to log in and play FFXIV. Go do something else during maintenance and let them fix the broken crap.
It is what it is. Maintenance won't be going away and how they do it won't be changing. You can make these posts and complain all you want. All your going to do (if you get a response at all) is push back a years worth of content while they completely redesign the game client, the launcher, and the backend servers to allow for an in place patching system.
Do you want to play the game 90% of the week and get new content in a month, or do you want to play the game 24/7 on the same content for a year?
Most of these maintenance are happening to prevent bigger problems.
They aren't applying content fixes, When they do they address that in the maintenance notes.
I personally haven't been effect by maintenance times in 3-4 weeks.
As for FFXI
They patch ones every 45-90 days. And when they patch there is a week of 3-5 fixes.
That is the goal of any MMO, Get it to the point that where they are only patching once a month and on a said date.
well, reading what they are planning to do sometimes help instead crying the game will have a maintance
http://eu.finalfantasyxiv.com/lodest...be457f567190b7Quote:
In order to address high server stress, we will be performing maintenance on all Worlds at the following time. During this period, FINAL FANTASY XIV: A Realm Reborn will be unavailable.
that mean enpowering servers to take care of the spikes of lags they occur when the server are over-populated, like weekend and monday when reset of mythology and binding coil occurs. But go on, it's better whining of maintances instead be happy they fix shit.
http://eu.finalfantasyxiv.com/lodest...be457f567190b7
Really then? They're not going to go into detail (very few if any developers have) when most people playing the game only cares that it works not how it works - only the XIV community seems to be the ones that want every intricate detail about absolutely everything SE did and does.Quote:
In order to address high server stress, we will be performing maintenance on all Worlds at the following time.
JP prime time is way later than that.
clustering and redundancy is cool, it lets you reboot machines without impacting end users. The fact they keep needing to take the game offline for what in essence I am reading the maintenance notes as a reboot to fix a memory leak is getting old.
Lie to me tell me its to combat RMT that would make the community happier than 'um servers feel kind slow, were are going to try poking it with a stick to see if that fixes it' which is what a 'to alleviate stress' means to me.
[NA] All Worlds Maintenance (Nov. 4)
At the following time, in order to address high server stress, we will be performing maintenance on all Worlds. During this period, FINAL FANTASY XIV: A Realm Reborn will be unavailable.
We apologize for any inconvenience this may cause and thank you for your understanding.
* The World transfer service will be suspended 15 minutes before maintenance begins, and will be unavailable until maintenance has ended.
[Date & Time]
From Nov. 4, 2013 9:00 p.m. to Nov. 5, 2013 1:00 a.m. (PST)
* The completion time may be subject to change.
[Affected Service]
- FINAL FANTASY XIV: A Realm Reborn
Yeah you're right its working as intended. Nothing is broke.
No I work in this industry and am very aware of a 'hail mary' when I see one.
Also when you give no information you are only open to interpretation, if they do not like it they could give a little more information than 'to reduce stress'. A computer does not need a reboot for the sake of a reboot unless you have a leak in your code consuming resources and not releasing them. I have many machines that have been online for many years are extremely busy and have never seen downtime.
If you are restarting machines to fix a problems then the thing is you are only buying time and don't understand the root cause of the problem which results in a 'temp fix' meaning it will come back again.
Typical that they'd delete any posts about maintenance. Kinda shocked they don't deleted the .3 second delay thread as well. Out of sight out of mind right? Anyways, i really don't care anymore if they do maintenance, now i don't have to feel guilty about not getting on a game i wasted 45$ on to sub for 3 months. So no FFXIV today and i'm guilt free YAY! :D
No reboot takes 3 hours. Even the largest blade centers reboot in 20 minutes (unless the'ye Hyper-V based, then you're just lucky if it reboots at all). The time delay speaks of database updates to me - but that's just conjecture.
It's right when my play time starts/ends again, but it's alright, fix is needed so it's a good thing.
I just hope it fixes some lag issues instead of making it worse like it has been in every last recent maintenances... ><
They previously mentioned issues with memory fragmentation on the instance servers, and having to reboot(I don't recall if they said reboot though) to fix. Memory fragmentation isn't actually a memory leak however, and it is a very hard problem to solve depending on cause and environment.
I don't actually know what the servers look like, but as an example in a similar issue I have had this issue with in memory indexes in a database that involves millions of inserts and deletes (as opposed to updates) in a short period of time, and the only solution is to drop the index and rebuild, which involves kicking out all clients bringing everything down, rebuilding, and then bringing everything back up. Depending on how they are managing memory, it may be a similar type of issue. The long term solution has to be pretty sophisticated to prevent synchronization issues or cpu spikes, and is unique to each case.
That said, the description on this one isn't remotely specific enough to judge what or where the issue is, though I see in many of their problems since launch, strong parallels with issues I have seen in the past in real time enterprise scale databases.
Not necessarily. In the database index example, when the problem was discovered we scheduled the fix based on current state of the database until a long term better solution could be found, and would know a certain amount of time in advance each time, but it wasn't precise enough to predict a fixed day on a rolling basis. You can know in advance when something will become an emergency if you don't repair it, without being able to schedule it on a fixed date.
It's not emergency maintenance if it's announced and planed a day or two in advance. What is the emergency that has to be fixed...tomorrow? Since it's not a real emergency, why are they not just doing what almost every other AAA mmo does and have one weekly maintenance. They've now done 5 maintenance's in the past 6 days.
Sure, if there is a real emergency take the servers down now and do what needs to be done. But the fact that they are okay with whatever it is until 24-48 hours from now means they could just wait a couple of more days until the standard weekly maintenance day and fix it then.
No one is arguing that issues should not be fixed, or that maintenance should not be done. What people are complaining about is the fact that they are doing a maintenance almost every other night. None of these are real emergencies since every one is a *scheduled* emergency maintenance. They could have just waited until tomorrow and done them all at the same time.
I am going to have to agree that this maintenance thing is getting out of hand. Is their game THAT broken that they have to bring the servers down two to three times a week? And no, complaining about it is not pointless or the issue of the user. This is a paid service and as paying customers there is a right to be upset and convey that dissatisfaction to the provider. If they don't have the skin to take it when their customers are upset perhaps Square should get into another business.