Questions regarding Stormblood Pre-orders or Collector's Edition

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Originally Posted by KrytosFallaran

If you followed the directions set forth in the email then you should be fine

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Thank you for your help.

i preorder the game on my ps4 on the psn it still buy and i didt get the code in march for early access. but in my history on the mog station website i pay for the game i am just getting worry

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Originally Posted by yamiowencoles

i preorder the game on my ps4 on the psn it still buy and i didt get the code in march for early access. but in my history on the mog station website i pay for the game i am just getting worry

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Please look at previous pages if you ordered through the psn then everything is already taken care of. PSN flags your account for early access so when the game patches for early access all you'll do is download the patch and keep on playing

I've had a quick nose through but didn't see this asked (sorry if I missed someone else ask it)

I have the digital collectors on pre-order, however I've changed my mind since and wish to cancel the digital and pre-order the physical collectors edition. However I've already redeemed the early access code. Can I still cancel digital at this point? (Square Enix store - PC)

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Originally Posted by Kuutamo

I've had a quick nose through but didn't see this asked (sorry if I missed someone else ask it)

I have the digital collectors on pre-order, however I've changed my mind since and wish to cancel the digital and pre-order the physical collectors edition. However I've already redeemed the early access code. Can I still cancel digital at this point? (Square Enix store - PC)

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I don't think that's been addressed, but only sure way to know is to contact the SE store. I know when bought from them in the past, it was clearly stated once I saw a code, no refunds were possible.

I preordered the CE on PSN in March, but never received the bonuses at checkout. Do those come at a later date, or is there a problem? Sorry if this has already been answered and I hadn't noticed.

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Originally Posted by AceVonWinn

I preordered the CE on PSN in March, but never received the bonuses at checkout. Do those come at a later date, or is there a problem? Sorry if this has already been answered and I hadn't noticed.

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You don't get any of the pre order bonuses until early access or until the SB goes live for everyone.

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Originally Posted by Stitches1974

You don't get any of the pre order bonuses until early access or until the SB goes live for everyone.

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Ahh, okay! Thank you!

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Originally Posted by AceVonWinn

Ahh, okay! Thank you!

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Went through all my preorder email and found this:

"The in-game items referenced above will be delivered via the in-game Moogle Delivery service at the official launch of Stormblood."

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Originally Posted by Kuutamo

I've had a quick nose through but didn't see this asked (sorry if I missed someone else ask it)

I have the digital collectors on pre-order, however I've changed my mind since and wish to cancel the digital and pre-order the physical collectors edition. However I've already redeemed the early access code. Can I still cancel digital at this point? (Square Enix store - PC)

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In case anyone else was curious, SE had no issue cancelling my digital so I could pre-order physical even though I had redeemed the pre-order code already.

My friend who only has a trial account wants to buy the complete package, I am looking at the preorder page and I see this.
FINAL FANTASY XIV Online
Complete Edition
This bundle includes "FINAL FANTASY XIV: A Realm Reborn", "FINAL FANTASY XIV: Heavensward", and "FINAL FANTASY XIV: Stormblood".

How do you actually purchase this? I cannot find the purchasable product anywhere!

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Originally Posted by Bobbily

My friend who only has a trial account wants to buy the complete package, I am looking at the preorder page and I see this.
FINAL FANTASY XIV Online
Complete Edition
This bundle includes "FINAL FANTASY XIV: A Realm Reborn", "FINAL FANTASY XIV: Heavensward", and "FINAL FANTASY XIV: Stormblood".

How do you actually purchase this? I cannot find the purchasable product anywhere!

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There are no pre-orders for that, as It won't be released until after Stormblood launches.

When will payment be processed for digital orders on the SE store. I ordered on 4-4 and still pending.

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Originally Posted by Arros

When will payment be processed for digital orders on the SE store. I ordered on 4-4 and still pending.

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When the game goes live.

They'll announce when they'll start taking payments

If i pre order for Physical copy, how will I take part in early access?

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Originally Posted by Rinuko

If i pre order for Physical copy, how will I take part in early access?

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You get a code emailed to you for early access and download the game patch instead of installing it from a disc. That's how it worked when I pre-ordered HW physical.

Hello there folks!

So, my question is about the Steam version of Stormblood. I want to purchase the Stormblood Pre-order on Steam for a friend as a gift (as they purchased ARR through Steam). However, she is Australian/Oceanic, while i am English/European. Would Steam give her the appropriate license for her copy of FF14, or would it give her an EU license as i'm the one purchasing?

Thanks in advance for the help.

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Originally Posted by Pixiehawk

You get a code emailed to you for early access and download the game patch instead of installing it from a disc. That's how it worked when I pre-ordered HW physical.

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So you never have to use your HW disc to play?

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Originally Posted by Rinuko

So you never have to use your HW disc to play?

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nope, you just need the code. I'm sure the game installs quicker from disc. Which is good, as my laptop now doesn't even have a disc-drive.

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Originally Posted by mrCK

Hello there folks!

So, my question is about the Steam version of Stormblood. I want to purchase the Stormblood Pre-order on Steam for a friend as a gift (as they purchased ARR through Steam). However, she is Australian/Oceanic, while i am English/European. Would Steam give her the appropriate license for her copy of FF14, or would it give her an EU license as i'm the one purchasing?

Thanks in advance for the help.

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I want to say it would give her an EU license. You can always contact valves customer service and ask them they would know better.

I play on the PS4 and have setup Stormblood for pre-order via the PSN.

I currently haven't seen a code for early access.

Please advise, and also let us who play via the PS4 if there are again issues similar to the same issues we had regarding the Heavensward pre-order and the records of Sony PSN.

So, I'm new to the game and just preordered Stormblood. I got my code and applied it to Mog Station for early access, but so far my two pre-order bonuses (earrings and RDM minion) are nowhere to be found. Will they become available when SB releases, or should I expect them to show up before that?

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Originally Posted by Aoxaviar

I play on the PS4 and have setup Stormblood for pre-order via the PSN.

I currently haven't seen a code for early access.

Please advise, and also let us who play via the PS4 if there are again issues similar to the same issues we had regarding the Heavensward pre-order and the records of Sony PSN.

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Asked many times in this thread and answered. PSN folks don't get a code. PSN takes care of it all.

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Originally Posted by extinct

So, I'm new to the game and just preordered Stormblood. I got my code and applied it to Mog Station for early access, but so far my two pre-order bonuses (earrings and RDM minion) are nowhere to be found. Will they become available when SB releases, or should I expect them to show up before that?

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You won't get them until early access starts or when the game goes live.

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Originally Posted by Stitches1974

You won't get them until early access starts or when the game goes live.

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Ok, cool. That's kinda what I figured, but I wanted to check just to make sure nothing went wrong.

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Originally Posted by Bayohne

Those who pre-order on PlayStation Network will receive the theme when the full game is available!

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Is the ps4 theme only available to those who pre-order through PSN or will it be available to anyone who plays Stormblood on ps4?

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Originally Posted by Kaeahail

Is the ps4 theme only available to those who pre-order through PSN or will it be available to anyone who plays Stormblood on ps4?

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Looks cut and dry to me:

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Originally Posted by Bayohne

Those who pre-order on PlayStation Network

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BUT, then I found this:

Link

Heavensward theme not attached to any purchase, BUT it was released 6 months after Heavansward released.

No clue if it will be another delayed release or not. If you want it, I'd pre-order on PSN to make sure.

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Originally Posted by Stitches1974

Heavensward theme not attached to any purchase, BUT it was released 6 months after Heavansward released.

No clue if it will be another delayed release or not. If you want it, I'd pre-order on PSN to make sure.

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That's why I asked because I realize at the moment that's the only way to get it but I'm not sure if that will be the only way to get it ever. I will probably end up buying on PSN though.

So I know shipping can be tricky and not exact but I have a quick hypothetical about maybe buying the physical CE.

Lets say I pre-order my CE and early access is all swell but suddenly SE received too many pre-orders for CE so shipping goes a bit slower. Now my CE is being delivered NOT on the 20th (or before) but on the 23rd. Will I be SOL from the launch until it gets here? I ask because I've gotten screwed before with shipping and pre-ordering stuff and this could affect many who buy the CE or even normal physical because they have store credit with best buy/amazon/target/ect.

Will there be any grace period given to early access code accounts to give them time to input their physical CE codes? I'm not being being crazy and thinking week here but just 48-72 hours or something to make sure any delays in shipping won't screw people at launch.

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Originally Posted by Junkboy

So I know shipping can be tricky and not exact but I have a quick hypothetical about maybe buying the physical CE.

Lets say I pre-order my CE and early access is all swell but suddenly SE received too many pre-orders for CE so shipping goes a bit slower. Now my CE is being delivered NOT on the 20th (or before) but on the 23rd. Will I be SOL from the launch until it gets here? I ask because I've gotten screwed before with shipping and pre-ordering stuff and this could affect many who buy the CE or even normal physical because they have store credit with best buy/amazon/target/ect.

Will there be any grace period given to early access code accounts to give them time to input their physical CE codes? I'm not being being crazy and thinking week here but just 48-72 hours or something to make sure any delays in shipping won't screw people at launch.

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I believe they do have a grace period I remember one for the last expansion

Will a Mac version be available on June 20th for NA?

Hopefully, us Mac users won't have a repeat of ARR launch. I want to see the new stuff the same time as everyone else. I'm so excited!


Oops. Nevermind. I found the information after I posted the question. For any other Mac user, the answer is yes. Mac only available through digital download. No pre-orders available for NA.

When I pre order the physical stormblood expansion from Amazon for PS4 does it still include the amazon promotion pack? When I do receive the physical copy of stormblood would I just simply insert disc to install expansion into my PS4?

Sorry fairly confused and I really want the nimbus mount! LOL ;)

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Originally Posted by Kill3rkoi8082

When I pre order the physical stormblood expansion from Amazon for PS4 does it still include the amazon promotion pack? When I do receive the physical copy of stormblood would I just simply insert disc to install expansion into my PS4?

Sorry fairly confused and I really want the nimbus mount! LOL ;)

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the early access code will download the full digital version and then when you get the disc in the mail you just have to enter the key in the package to keep playing.

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Originally Posted by Kacho_Nacho

Will a Mac version be available on June 20th for NA?

Hopefully, us Mac users won't have a repeat of ARR launch. I want to see the new stuff the same time as everyone else. I'm so excited!


Oops. Nevermind. I found the information after I posted the question. For any other Mac user, the answer is yes. Mac only available through digital download. No pre-orders available for NA.

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Considering Amazon has the Mac download version available for preorder (and mentions the promo code on that page) and Stormblood's promo article on the launcher states that the promo's specifically for NA users, I'm wondering how old the information is.

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Originally Posted by zenfrodo

... and Stormblood's promo article on the launcher states that the promo's specifically for NA users...

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Promo =/= Stormblood pre-order

The Amazon promotion for NA users is for buying any game or accessory from Amazon.com. It's not tied to Stormblood and doesn't pertain to SB's pre-order beyond the fact that SB is one of the many games Amazon is selling. The pre-order bonuses and promo bonuses are entirely separate things.

Im a PC player, I bought the game on Steam, so i bought too the Stormblood CE on Steam, Steam gave me 2 Keys, 1 for Stormblood CE and other for Pre-Purchase Bonus, after that i Logged on MogStation to Upgrade my account but I only saw an Option for Prep-purchase, So I use the PP Key, an after that Im not able to use the CE Key or I dont know where to use it.

The Status of my account is only Storblood Early Access, It doesnt recognize the CE.

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Originally Posted by Alejandro_Leonhart

Steam gave me 2 Keys, 1 for Stormblood CE and other for Pre-Purchase Bonus

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It's weird that you'd have gotten them both already. They're separate keys because you need the pre-order key before early access starts, whereas generally retailers aren't supposed to give out game keys until the game is released. Sounds like Steam jumped the gun a bit. I'd just wait and try your CE code again on June 20, when the game is actually released. That's when players would normally be expected to get them.

Hi,

I am currently playing HW using a physical copy on PS4. Would like to know if there is any issue if I purchase the pre-order of SB digital copy through PSN.

Will I be able to log in and play without the disks for current and all future content?

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Originally Posted by machia

Hi,

I am currently playing HW using a physical copy on PS4. Would like to know if there is any issue if I purchase the pre-order of SB digital copy through PSN.

Will I be able to log in and play without the disks for current and all future content?

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You'll have no issue. When the game releases your game client will just update and you are set to go.