Originally Posted by
Shioban
Considering the development of the game is split quite strongly between casual/hardcore content (intentionally so), your point doesn't make that much sense.
You have the right to ask for it, but regardless of whether you pay for it or not, if you can't actually complete the content due to your own time/ability/varying restrictions that's not their problem.
They've stated they're adding in a way to clear it with fewer people in the future, you'll simply have to wait till then or try harder.
*There is no proof to suggest that this claim is true or false, and is baseless conjecture without solid fact proving one way or another, silly point to make.