I have my pre-order confirmation email but no pre order code....

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Originally Posted by Snugglebutt

If bought from the EU SE store then you do not redeem until 19th June. If bought via the NA store then that is not my forte so I cannot answer that.

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Ah right! Thankies c:

Quote:

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Originally Posted by Lyvia

Hi,
Yesterday, I pre-ordered the physical copy of CE on Square Enix NA website.

I have received the email with the confirmation of my pre-order and I can see it in my account -> My orders.

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I'm having the opposite issue. I pre-ordered (Digital) and have not received confirmation of my purchase...

It does show up on my Order History on the SE site, though. I'm hoping (assuming) that means all should be ok, I figured there's a backup on getting the e-mails out though?

Quote:

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Originally Posted by Aife

I'm having the opposite issue. I pre-ordered (Digital) and have not received confirmation of my purchase...

It does show up on my Order History on the SE site, though. I'm hoping (assuming) that means all should be ok, I figured there's a backup on getting the e-mails out though?

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I am having the exact same issue. I have a $0.50 charge on my card, record of purchase in the SE store, but no email at all.