Originally Posted by
Gyson
I don't know how much has changed since WoW's Cataclysm, but for the many years I played WoW the developers did indeed communicate, but that communication usually came in the form condescending developers who clearly thought players were idiots. Also, the developers would claim that the next update made the classes perfect and that the current balance had to be thrown out because it was garbage.. a claim which they would repeat prior to every expansion.
But, yes, there was technically communication.
FFXIV communication could certainly be better, but I wouldn't want it to be like the communication I remember coming from Blizzard. At least you make it sound like it's improved.