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Divine Veil being a major one. If it's such a big CD, why does it not simply apply the shield on use? Why does it need a trigger in the first place? If it must have a trigger, then its CD should be reduced and the ability should be trigger-able by the PLD himself.
I could live with either of these changes. Divine Veil doesn't really bother me because the good healers know how to recognize it and toss a heal to activate it. Otherwise I use it during phase transitions, AKA the places where I know AoE heals will be tossed to activate the buff.
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Clemency is a good spell. But PLD cannot really utilize this without coordination with the healers. Which is also fine. But as a tank, shouldn't the PLD get a trait to prevent interrupted casts? And if we want to say it's an OT spell, the cast is kind of long and interrupts combos, by the time you get to it the healer would have already got you "covered". (no pun intended)
This is generally how utility is designed for hybrids (PLD is a tank but the rule also applies here). You sacrifice something to be able to do something else. WoW paladins had to sacrifice damage by using their Art of War procs (25% chance on melee hit, which were spent to use their holy nuke) to make their heals instant cast when called for. FFXIV's PLD sacrifices DPS uptime and combos to toss out a heal, and this is fine.