[Mod Edit] Confirmed SE email

Quote:

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Originally Posted by Bayohne

Greetings,

This is a legitimate email that we sent out to a small number of users who were affected by the issue. If you received the email, but have already redeemed your code and gotten the correct early access code, you're all set!
If you got this email and got the correct early access code from the start, you're all set, too!

Here is the from: noreply@email-square-enix.com
And here is the subject: FFXIV: ARR Pre-Order Code Redemption Issues

I just wanted to confirm that this is not a phishing email and it was only sent out to a small number of users.
Also, since the thread title may alarm some people, I'll be making a slight edit to it.

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Bayohne, what are those of us who didn't get the e-mail but have an invalid PS3 code supposed to do?

Quote:

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Originally Posted by dekarguy

Bayohne, what are those of us who didn't get the e-mail but have an invalid PS3 code supposed to do?

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Have you tried reusing your code anyway see if it gives you a new one?

If not I can give you a spare one I have somehow.

Add me on Steam if you have maybe?

http://steamcommunity.com/id/Reser

Quote:

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Originally Posted by Claire_Pendragon

Hey Bayohne, I never got the email, and still cant use my UK PS3 code.
Ive been in live chat for days,a nd they disconnect me every time its my turn.

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I also have a spare UK PS3 code.

Quote:

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Originally Posted by Bayohne

Greetings,

This is a legitimate email that we sent out to a small number of users who were affected by the issue. If you received the email, but have already redeemed your code and gotten the correct early access code, you're all set!
If you got this email and got the correct early access code from the start, you're all set, too!

Here is the from: noreply@email-square-enix.com
And here is the subject: FFXIV: ARR Pre-Order Code Redemption Issues

I just wanted to confirm that this is not a phishing email and it was only sent out to a small number of users.
Also, since the thread title may alarm some people, I'll be making a slight edit to it.

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Hey Bayohne, I never got the email, and still cant use my UK PS3 code. (EDIT: I have a UK code, I need an NA code :P and I have tried it recently, Im off to bed, and sadly wont be in EA because of this... :< )
Ive been in live chat for days,a nd they disconnect me every time its my turn.

Quote:

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Originally Posted by Antanias

I miss the darker orange background color for dev posts from the older forums. Had I not noticed the watermark in the upper right corner and the red font for your username, I would've thought you were a normal poster lol.

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Another thing to notice, it looks like S-Q employees are the only people who have cartoon avatars, everyone else has their character faces. Which is pretty awesome.

I thought the title said "[Mog Edit]"

...Y u no moogle, thread?

http://images4.wikia.nocookie.net/__...og_Artwork.png

Im yet with the EU code problem. Tried to generate a new one from internet explorer/chrome, cleaned evertything from browsers, used ipconfig/flushdns, changed everything on my account settings, restarted modem. But NOTHING.

I send a ticket (Ticket Number: 2548969), and they just said that was fixed to try again, I tried but nothing yet. Please verify my account and change it to EU if needed, or just send me an NA code.:mad:

Quote:

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Originally Posted by Hamzou

Im yet with the EU code problem. Tried to generate a new one from internet explorer/chrome, cleaned evertything from browsers, used ipconfig/flushdns, changed everything on my account settings, restarted modem. But NOTHING.

I send a ticket (Ticket Number: 2548969), and they just said that was fixed to try again, I tried but nothing yet. Please verify my account and change it to EU if needed, or just send me an NA code.:mad:

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They actually responded to your email?

I wish I had that luck. :/

Based on the numbers of my claims,a nd ur numbe,r seems like I was 1st, and yet ignored >.> (yes I checked spam folder)

still cant access patch download

Quote:

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Originally Posted by Hamzou

Im yet with the EU code problem. Tried to generate a new one from internet explorer/chrome, cleaned evertything from browsers, used ipconfig/flushdns, changed everything on my account settings, restarted modem. But NOTHING.

I send a ticket (Ticket Number: 2548969), and they just said that was fixed to try again, I tried but nothing yet. Please verify my account and change it to EU if needed, or just send me an NA code.:mad:

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same here still stuck with a invalid ps3 code says its incorrect or no longer valid now i tried to re register again since it states in the post now i get Error 1: There was a problem with your code. Please make sure you have entered it correctly. i have the amazon email right in front of me -_- $87.97$ spent and i don´t get a code which was included in that value and even when it did work i get the same wrong code some help here would be great i feel ya pain

If your ever indoubt then contact SE support through their legit website to varify. In this case you already know the legit pre order site so don't use the link in the email and go there manually and re enter your code. If it tells you the code has already been registered then you know that email was fake then forward it to the appropriate SE department so they can look into it.