Lost Ark has three CMs constantly replying to forum threads and address concerns

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Originally Posted by Tsumdere

I am always baffled by how absent the CMs are. What do they even do? Delete a few posts a day? No way they compile feedback and give it to the developers. Not only that, but they also have a whack set of rules to moderate here on the forums.

People exaggerate over the in-game moderation minefield, but for the forums it's absolutely true. I have been banned twice (...)

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Got unlucky, like I did. Back then, the forums were A LOT more moderated, it seems. People got bans for, what I'd consider, pretty minor stuff all the time back then. If they were still enforcing the forum guidelines like they used to, a lot of what goes on now, wouldn't last long.

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Originally Posted by Tsumdere

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Who knows. The last time I saw a CM interact with a thread was the one about Hrothgar hairstyles. Everything else has been pretty much ignored.

They're too busy doing their monthly streamed EX farm or whatever.

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Originally Posted by kpxmanifesto

Who knows. The last time I saw a CM interact with a thread was the one about Hrothgar hairstyles. Everything else has been pretty much ignored.

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And the occasional locking of threads.

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Originally Posted by Tsumdere

I am always baffled by how absent the CMs are. What do they even do? Delete a few posts a day? No way they compile feedback and give it to the developers. Not only that, but they also have a whack set of rules to moderate here on the forums.

People exaggerate over the in-game moderation minefield, but for the forums it's absolutely true. I have been banned twice - once for calling someone who was openly admitting he stalks and harasses women in the game a "creep" (horrific I know. how could I dare hurt his feelings), and the other for Ottergate.
Yes, I know there is rules against "insults" (again, the tragedy I'm sure the stalker was so sad) and derailing a thread, but just the other day someone posted graphic porn and all they got was their post deleted. Every day each thread devolves into personal attacks and derails completely. Hello?

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I would bet good $$$ they do back-end tech support and probably double as in-game GMs for certain issues.

They do nothing you would assume their job title entails. This considering the fact moderation in the game is behind in all aspects. Outside of banning people for kicking due to gameplay differences.

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Originally Posted by Nethereal

I would bet good $$$ they do back-end tech support and probably double as in-game GMs for certain issues.

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This is something I would also agree with. More often than not, what is perceived as a do-nothing job gets assigned administrative or laborious type of tasks. Shit sucks, I can tell you that much lol. This is especially true if they're being told to actively not engage with the community at a given time. It's pretty easy to fall into the void of continuing that course after you're given the all clear. Being a mod sucks. I hope people can widely agree with that.

I agree with you 100% Bro Jobs/TitanMen. Everyone else is just wrong. Your excellency shines bright once again.

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Originally Posted by Ravor

I rather have the dev actually take some time to discuss and to actually try to solve the problem rather than promising stuff and didnt actually do anything about it

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I would too! I'm still looking forward to it, and maybe, one day, perhaps, we'll see that here with some consistency instead of just getting a semblance of it every time they shit the bed.

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Originally Posted by Amenara

Granted, communication between the Lost Ark team and the players still sucks even with CMs...

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Yup, when I posted my feedback when I decided to uninstall it (since that's what the devs were asking for)

Basically talked about how the PF enables some really toxic behaviours that go completely unpunished unless someone does a mass report.

Their answer "Please don't leave, we are aware of issues and we are going to put tools in, but these bad experiences aren't something everyone is having so take heart in that! It could just be the server you rolled on!"

Game has a clear F2P toxic forniteOfLegends style playerbase

But it's entirely the players fault for rolling onto a server rather than it clearly being an endemic problem? Give me a break.