About the EU campaign for maid outfit and fat chocobo

I absolutely agree. Even if you could change your region as someone in the EU it doesn't necessarily mean you can easily access other promotions. (Although I do think the region lock needs to be removed or at least we should be able to switch it for people in situations like mine where they've moved). There needs to be a fair way for EVERY player to have access to promotional items, even if it means all promotional items are also available on the mog station for a short time before being taken away (and possibly returning later).

Honestly, I'm a bit shocked that this hasn't gotten more attention considering how big the thread is. Almost 170 pages of responses and we've gotten one official response saying they'll add it to the mog station later but giving no details about it beyond that? And no real details on how they will deal with this issue moving forward? I can understand the frustration and I feel for you EU players. :(

I still want the Monkey King items :(
Part of the problem is probably that the EU - or more precisely, PAL technology - region is so huge and geographically/culturally/legally disparate that coordinating anything is a pain. Particularly since their other regions are single countries. (JP definitely is, for NA it often sounds like e.g. Canada might as well not exist).
Still, more -any- communication on the progress of resolving this disparity would be appreciated.

Also, which department do I have to bug to get SQEX-EU to strat shipping physical merch to ANZ?

Although this definitely doesn't help with the real issue at hand, for those of you who are hoping for the maid/butler outfits some people have found a "loyal butler" and "loyal maid" set in the game files which use the model for the maid/butler outfits and has the naming convention typical for event items going on the mog station. Not sure if this was previously mentioned, but I thought you might like to know about it. :o

If I had to guess, I'd assume it should come out with the next wave of mog station items but who knows....

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Originally Posted by Theodric

Both are important issues that players understandably felt strongly about. Though this thread deals with a very legitimate issue too - and yet despite the problems still not being resolved it still hasn't gone any higher than a community representative.

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I really get the feeling that they only responded to the other threads because the one with the housing is easily done (but still a nice gesture) and the other one could have lost them lots of players if they went completely silent on it. They probably feel that this thread here is not that big of a problem since we probably would not unsub thanks to that. Still this situation here made me lose quite the respect for SE and just shows me who they like more in their customer base.

I will not forget this issue SE! I have this thread active in my tabs all the time, so please dont just ignore it.

It's pretty obvious by now that SE only cares about JPN and NA players. Everyone else is just some extra money for them. They gouge us with shipping costs from their own store, they give JPN and NA everything, even when they demand something extra, but they completely ignore us. EU and other territories besides JPN and NA are just some extra cash for SE.

Extra sad since they obviously have a EU community team

Um, why are we still getting a wall of silence when someone found time to write a new Lodestone article celebrating extending the Germany-only campaign until the end of 2017?

http://de.finalfantasyxiv.com/lodest...b6d108c0860454

Is there a viable way for people outside Germany to get the codes, without resorting to the insane eBay prices or non-existent German friends?

There isn't, unfortunately.

They will maybe do again a Amazon promo for the paris games week in november like last year.... well i hope for pple want cloud mount...

Oh Germany got a continuation. That's nice. Now how about the rest of Europe?

Put it on Amazon already!

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Originally Posted by Serilda

Is there a viable way for people outside Germany to get the codes, without resorting to the insane eBay prices or non-existent German friends?

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Funny thing is, even as someone living in a big city in Germany I couldn't get the codes yet, since I didn't find any seller for the special bottles yet. It's kinda like this whole magazine-thing with a few more people getting the codes, but as I said before, depending on where you live you have to depend on other people getting you the codes - and tbh I never really like to do that.

I really don't understand why SE seems to think campaigns like that are a good idea. Just make an Amazon-campaign, where anyone could easily get the codes. But campaigns where you have to bei lucky tot live around the right sellers? That just sucks.

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Originally Posted by Lalafallen

Funny thing is, even as someone living in a big city in Germany I couldn't get the codes yet, since I didn't find any seller for the special bottles yet. It's kinda like this whole magazine-thing with a few more people getting the codes, but as I said before, depending on where you live you have to depend on other people getting you the codes - and tbh I never really like to do that.

I really don't understand why SE seems to think campaigns like that are a good idea. Just make an Amazon-campaign, where anyone could easily get the codes. But campaigns where you have to bei lucky tot live around the right sellers? That just sucks.

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In Scandianvia we dont even have Amazon, meaning we'd have to import from UK/DE. A solution that worked last time was a promo at Gamestop. I honestly dont get why it's taking so damn long.

If there is legal stuff that makes it not happen, just add it to the mog station, how hard can it be???

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Originally Posted by Rinuko

In Scandianvia we dont even have Amazon, meaning we'd have to import from UK/DE. A solution that worked last time was a promo at Gamestop. I honestly dont get why it's taking so damn long.

If there is legal stuff that makes it not happen, just add it to the mog station, how hard can it be???

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Indeed, they already said that some of the items are comming to Mog Station, so why not just release them there and make some profit? In the Netherlands we do have a Amazon, but its mostly books. I had to order from the French Amazon last time and worst was I almost did not get my codes.

Easy way to keep the customers happy and make money, release the items in the Mog Station, SE.

My guess? A set amount of time needs to pass before the items stop being 'exclusive' and can be thrown up onto the Mog Station. Maybe that is one of the legal complications involved? Pure speculation on my part, though.

Still, I don't see a reason why we can't get an indication as to when they'll be going up on the Mog Station. It is abhorrent that the majority of players with a European account are simply expected to just sit and wait with no clear guidance.

This could have been solved, by SE giving us a ETA on when the items will be released on the Mog Station. If someone from SE came here and said: " Because of legal issues, we can not sell the items on the Mog Station untill X or Y amount of months passed after the last event. The items should be released in month X or Y." This alone would inform the players, so we know that the items are comming and why they havent been added to the Mog Station.

The whole lets stay silent is not working and only makes us think that SE does not care about Europe. Its silly just like how people need to beg on the forum for NPC only items (hairstyle, emotes, glamour) to be released for the players.

It may have worked in the XI days but it isnt mid 2000 anymore SE.

Even if there's a holdback (which they should never have negotiated in the first place if it meant arbitrarily alienating a portion of their users for no reason), there are plenty of viable promotions they could hold which are comparable but more controllable. For example, a giveaway with S-E Online Store orders. I understand things can fall through but when last year's campaign was such a disaster in Europe, it's ridiculous that they would repeat the same mistakes again this time around. They would never treat the NA region this way.

Seems to me that because last year's was so shoddy, that they gave up on EU this year. Sure, Germany got something... but that's it. And even that one is bad as those cans aren't even available in the entire country. And yeah, they would never treat the NA region this way, I totally agree.

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Originally Posted by Theodric

My guess? A set amount of time needs to pass before the items stop being 'exclusive' and can be thrown up onto the Mog Station. Maybe that is one of the legal complications involved? Pure speculation on my part, though.

Still, I don't see a reason why we can't get an indication as to when they'll be going up on the Mog Station. It is abhorrent that the majority of players with a European account are simply expected to just sit and wait with no clear guidance.

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And yet the Chinese (?) cash shop had the old butler promo items (and a chocobo outfit on top of that) quite fast while we are still waiting for that one. I would find it strange that the exclusivity deal (if one exist) stops at such markets.

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Originally Posted by Alleo

And yet the Chinese (?) cash shop had the old butler promo items (and a chocobo outfit on top of that) quite fast while we are still waiting for that one. I would find it strange that the exclusivity deal (if one exist) stops at such markets.

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Is that so? Well, that does make things more dubious. =/

Still, it'd be great to get an official statement on the matter to clear such things up.

Here's hoping we can get an official respond soon. Free the glamours for our EU friends!

Hello all!

We are now running a European (PAL) in-game item campaign together with ShopTo!

To receive a promotional code you must make a qualifying purchase from a range of Square Enix games on ShopTo.net.

The campaign runs from today, the 29th of September until Friday the 20th of October.

Campaign website: https://www.shopto.net/microsite/in-game-campaign

Please note that the in-game item codes only work with EU accounts.

Best,
Lakukisu

IT'S HAPPENING!!!

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Originally Posted by lakukisu

Hello all!

We are now running a European (PAL) in-game item campaign together with ShopTo!

To receive a promotional code you must make a qualifying purchase from a range of Square Enix games on ShopTo.net.

The campaign runs from today, the 29th of September until Friday the 20th of October.

Campaign website: https://www.shopto.net/microsite/in-game-campaign

Please note that the in-game item codes only work with EU accounts.

Best,
Lakukisu

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That is for the UK event, when will other countries like the Netherlands get an event. We were told that these items were going to be sold on the Mog Station, is there a ETA or is this not going to happen anymore?

because the website is crashed...... here is what info I could get, and yes they deliver internationally so even AUS/NZ/Where ever can order. (according to the site, but again its crashed so check!)

http://media1-us.shopto.net/microsites/FF/Header.jpg

Eu campaign. here we go!

https://www.shopto.net/microsite/in-game-campaign

FINAL FANTASY XIV and ShopTo are partnering to offer European players an opportunity to obtain a range of Eastern-themed in-game items!
Make a qualifying purchase on the range of games below to obtain a unique mount, outfit, weapon and more!


This code will grant you a variety of bonus in-game items for use in FINAL FANTASY XIV Online:
- Eastern Journey Attire
- Flying Cumulus Mount
- Eastern Journey Battle Staff and 50 Aetheryte Tickets

How to Receive Your In-Game Item Codes
-After completing your purchase, you can find your promotional code in the order section of your ShopTo account. Click on the product line, and then select the active code tab to get your code!
- Visit our redemption website (https://redeem.finalfantasyxiv.com/ ) and follow the on-screen instructions to redeem your code*
- Upon redeeming your ShopTo code, will be emailed your three in-game item codes that you can use on the European Square Enix account of your choice
- Redeem these codes on the FINAL FANTASY XIV Mog Station (http://sqex.to/Msp ) to acquire the in-game items
- After logging in to the Mog Station, select the "Your Account" menu from the top of the screen. If you have multiple service accounts (represented as tabs), please select the service account you wish to redeem your code on.
- Select "Enter Item Code," then follow the on-screen instructions to redeem your codes.

*If you do not possess a Square Enix account, you will need to register in order to receive the bonus item codes


The site is totally crashed but I can tell you below this information they also link some SE games including

-60 Days Game Time Card

In PC and PS4

Only £17.86

So... it seems a time card qualifies?!?


EDIT: However the timecards for PC are already out of stock ><!!!!

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Originally Posted by Laerune

That is for the UK event, when will other countries like the Netherlands get an event. We were told that these items were going to be sold on the Mog Station, is there a ETA or is this not going to happen anymore?

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It's EU global. There's also the French site for the same event. http://fr.finalfantasyxiv.com/lodest...b56b0463b4703b

Lol the sight crashed XD

Website is now under maintenance.

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Originally Posted by Aronys

It's EU global. There's also the French site for the same event. http://fr.finalfantasyxiv.com/lodest...b56b0463b4703b

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Thank you.

I hope the site comes back soon and they restock the timecards.

I am so happy for you guys. Finally not just dr. pepper.

And its a lot better then the campaign we have in germany imo.
But nonetheless.

#MakeEorzeaCloudyAgain <3

welp that site died faster then anything XD i mean its an excuse to get kingdom hearts and try it out though, if i can ever make an account or buy anything XD

Oh boy is that site bad... Can't even register an account, it's so slow.

PC Time cards on Back order no other Options for PC content don't own PS4 or Xbox love my options on what i can buy good going SE

Can't buy because I don't have a credit card (which is REQUIRED to activate your account). SE stop doing these EU promos and put the items on the mogstation.

Bought Nier: Automata with the code (which was in stock), they took my money and nothing's even showing up under Orders. This happening to anyone else?

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Originally Posted by BlackDragon2000

PC Time cards on Back order no other Options for PC content don't own PS4 or Xbox love my options on what i can buy good going SE

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At least this promo they have an option for PC users... I live in Norway and for the maid promo gamestop only allowed you to pre-order FFXV for PS4. Although I still can't say this time around it's much better since customer support said they would work on getting a restock between 7-14 working days, except if it takes the full 14 days it will be the day before the promo ends... so GG SE on picking a stellar option for hosting the promo. UK based site ill-equipped to handle a EU wide demand — a demand they are not sure they can meet.

After finally making an account, everything is already sold out... How do you mess up every single time like this, SE? I don't remember a single EU promo that had any sense or was as easy to get as JPN and NA promos. None. Never. Always some shady deal. Are you... dealing with mafia? Because it seems like you're dealing with mafia.

I feel im not the only one getting angry about SE in this moment xD

dont get me wrong, but this one isnt better then the Dr.Pepper stuff, u need a credit card, that most ppl dont evne own, paypal dont work, because u need a account, for an account, u need a credit card, wtf ?!
sorry but this website is a whole mess with a bad payment system, thx for giving the ppl a chance to get the stuff, but this site fucked it up ._.

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Originally Posted by Aronys

After finally making an account, everything is already sold out... How do you mess up every single time like this, SE? I don't remember a single EU promo that had any sense or was as easy to get as JPN and NA promos. None. Never. Always some shady deal. Are you... dealing with mafia? Because it seems like you're dealing with mafia.

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I agree, SE sure likes to screw over EU and SEA/AU players with their absolutely crap promo deals. At this rate it seems like the only option is to wait forever for them to finally add this shit to the mog store.