"No valid or active service account is available to play FINAL FANTASY XIV: ARR"

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Originally Posted by klaud_litah

Its that.its the same client.when i bought my game i realized that.the game that you download is the same.you have the game, you just pay for the key xD

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Realy !? But the date says its a beta version .. And btw I didn't get any key , did u reseved a code after you bought it from the store !?

I didn't get an email at all for this last code, instead I had to go to the digital river page directly, and under the product info was the number I needed.

So if it's not in your email, don't despair yet, go directly to the site you ordered it from and get the code there.

Ditto here ! Digitalriver is for the PC version correct ?

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Originally Posted by Vago

Bought the Digital download from SE and I don't have a code...check all folders and nothing. I really don't think I have seen a launch this bad regarding servers and service. This is beyond ridiculous!

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There is a website that give you the code from se shop...is something like www.finddmy....search on other threads

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Originally Posted by Moriix

Realy !? But the date says its a beta version .. And btw I didn't get any key , did u reseved a code after you bought it from the store !?

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Psn versions doesnt have a code.go to account management or something like that on xmb and go to active services...your service its theres.you probably have 2 services there

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Originally Posted by vaeyet

I havent bought it. I bought 1.0. And that was a long time ago.

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I think only legacy players got a free copy of ffxiv arr.see your spam folder

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Originally Posted by klaud_litah

I think only legacy players got a free copy of ffxiv arr.see your spam folder

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I check it everyday. I've been told by many people that said as long as i've purchased 1.0. I should still be able to play 2.0. I had a paid subsciption for a few months when 1.0 came out. But It was so bad that I stop playing.

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Originally Posted by klaud_litah

Psn versions doesnt have a code.go to account management or something like that on xmb and go to active services...your service its theres.you probably have 2 services there

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I see , well it doesn't seems working anyway .

If anyone wants to add me on psn my id is klaud_litah

Worked for me:
Entered code on PSN
Stopped download, used preorder client
Answered questions
Game loaded and nnow able to get subscription, Thanks all !

i dont know how thy will work it out ... -_- still not working yet

for PS3 users... that now have the "No valid or active service account is available to play FINAL FANTASY XIV: ARR" starting on the 30th of august, your code is in the back of the booklet given to you when you get the hard copy of the game in the mail... this code allows you to turn your beta service... into the active full support service =)... worked for me hope it helps you guys out too.

Its just keeps telling me my Code is already in use...

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Originally Posted by Dorox95

for PS3 users... that now have the "No valid or active service account is available to play FINAL FANTASY XIV: ARR" starting on the 30th of august, your code is in the back of the booklet given to you when you get the hard copy of the game in the mail... this code allows you to turn your beta service... into the active full support service =)... worked for me hope it helps you guys out too.

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Come to this conclusion, which sucks, given I live in Hong Kong and my US CE is only estimated to arrive on the 9th!

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Originally Posted by Dorox95

for PS3 users... that now have the "No valid or active service account is available to play FINAL FANTASY XIV: ARR" starting on the 30th of august, your code is in the back of the booklet given to you when you get the hard copy of the game in the mail... this code allows you to turn your beta service... into the active full support service =)... worked for me hope it helps you guys out too.

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This is not my problem. I was able to link my account fine. Then I got this message so the code worked. Later that night i got to the launcher and now the launcher wont update. Today I can't even get on with out it saying servers are not available. Also on my PC version i can't even get to character select with out a server being full. I HAVE NOT even picked what character to play. lol the amount of broken is amazing.

Ok so people having this issue we purchased 4 accounts and attached them all to the same SE account so we only have 1 sign in and pass word combination. I have an Email from SE with all 4 Product Now available order # in side that email has a digital rights number. Even people that did preorded digital copy didnt get charged till the game came out. so now that they charging us and payments are going through they are sending out emails with the activation codes for the 30 free days.

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Originally Posted by klaud_litah

There is a website that give you the code from se shop...is something like www.finddmy....search on other threads

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We're having this same problem, bought the digital version from SE but now it says we don't have the game registered and it wants another set of codes. What is the website to get this code from? That one you linked isn't correct.

Ok! Well we diagnosed the issue and it seemed to think that we didn't have a retail version of the game, looked in the junk folder and there it was...wow!

I think this is global wide no one can login to the game they did something i left myself logged into the game come back this morning saying all service and system are down and try to launch game again states put ur code in so i did since i only got 1 code from DDL and its 20 things long but says code in use you know this game so addicting i set my weekend to play this game i also resub a ticket and i have a feeling we wont get to play this weekend NOOOOOOOOOOOOOOOOOOOO I even go to http://na.finalfantasyxiv.com/lodestone/my/ were it should pop my characters Armour and stats and FC says u must have aleast 1 vaild char for this to work wth going on i have a need a urge to scratch i even went to the w/e site was for the digtal tracking doesnt even show my order but yet the purchase of the item cleared wth going on SE step up we now want 3 months free without subscrption

Digital Rivers at 952-253-1234 select option 1, then select option 2, then put in your order #. You will be on hold for about 5 minutes. Provide the person with your 18 digit pre order key. Make them provide you with your 20 digit activation code verbally. They seem to be having issues with the email actually getting out to you. Once you have your 20 digit codes and you launch the game. Just follow the prompts. DO NOT let the person at Digital Rivers off the phone until you have verified that the code they have provided you WORKS! Just got my information

its all about the PSN digital FF14 they we bought from the sony store on ps3 ... we didnt even got to play after the beta like some of you ...

this is quite disturbing ..

This is a similar issue to the Elephant that is preventing thousands from playing. (The registration code issue ofc)

I'm wondering... at what point does square enix admit that they are not providing an entertainment service but a grief service?

Finally got this solved but it took ages.

For PS3 Users, especially Early Access, basically everyone was given a code. It WASN'T transferred into the main game, it was just an Early code for those couple of days, for the main game, you will have a hard copy/digital download and a 12 digit registration code in the box itself. It will also potentially be in the mail (possibly trash so check).

- Once you have the code, go to PSN on your desktop and login.
- You can redeem the code as a promotional 12 digit code on the site.
- Once redeemed on the website this will ALSO mean it works on mogstation so now it is an official game.
- Go onto the PS3 and load up the game and go through the current screens where it asks for Square Enix account. You will have registered the game through PSN onto the Mogstation at this point. Check to see it states this. It should state that you have Final fantasy Reborn "Provisional", and for BETA/Early Access users might have Final Fantasy Reborn "BETA Provisional" as well.
- It will then take you through a series of screens to confirm a "provisional" purchase of the game. Basically accept all, but don't create another account it's not needed. Once you have accepted all, it will ask you to download the client.

Extras:

- IF you recieve the error message 11070, it IS a cookie issue. To solve this, Go to Playstation 3 browser on the network tab on the start screen, and open up a page. Press Triangle, then Tools. Turn Cookies OFF, then ON. I think essentially this glitch is that even though you may have Cookies ON, the game isn't recognizing this, so you will need to turn it off then on to address this.

- Potentially delete the game first then reinstall, for a clean state. Those with a hard copy might want to install from that first.

This won't work for all, but I think it will certainly help a few and clear some things up.

Hope this helps!!!

Mark :)

i never been a there when a MMO game lunched before ,, i usualy play the game 1 month later ,, but im huge fan of FF since i was a kid ,, thu i missed the FF11 but wanted to start it with FFxiv ,, always SE was of my top ..

FF is one of the most popular RPG ,they should have expect there will be massive gamers playin it ..

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Originally Posted by Wendigo7

Finally got this solved but it took ages.

For PS3 Users, especially Early Access, basically everyone was given a code. It WASN'T transferred into the main game, it was just an Early code for those couple of days, for the main game, you will have a hard copy/digital download and a 12 digit registration code in the box itself. It will also potentially be in the mail (possibly trash so check).

- Once you have the code, go to PSN on your desktop and login.
- You can redeem the code as a promotional 12 digit code on the site.
- Once redeemed on the website this will ALSO mean it works on mogstation so now it is an official game.
- Go onto the PS3 and load up the game and go through the current screens where it asks for Square Enix account. You will have registered the game through PSN onto the Mogstation at this point. Check to see it states this. It should state that you have Final fantasy Reborn "Provisional", and for BETA/Early Access users might have Final Fantasy Reborn "BETA Provisional" as well.
- It will then take you through a series of screens to confirm a "provisional" purchase of the game. Basically accept all, but don't create another account it's not needed. Once you have accepted all, it will ask you to download the client.

Extras:

- IF you recieve the error message 11070, it IS a cookie issue. To solve this, Go to Playstation 3 browser on the network tab on the start screen, and open up a page. Press Triangle, then Tools. Turn Cookies OFF, then ON. I think essentially this glitch is that even though you may have Cookies ON, the game isn't recognizing this, so you will need to turn it off then on to address this.

- Potentially delete the game first then reinstall, for a clean state. Those with a hard copy might want to install from that first.

This won't work for all, but I think it will certainly help a few and clear some things up.

Hope this helps!!!

Mark :)

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This is all fine and dandy, but what about those of us who already had active accounts prior. I'm Legacy but I bought the PS3 CE (not for the digital items, god no not for them, the helmet is ugly, the mount and minion are stupid and the barding awful). Now I can't log in due to the "no service account" error and I can't register the code that came with the game because it's CE (and I gave it to a friend because I didn't think I'd need it, what with already holding a service account and having used the early access code to get into the PS3 version). What can I do?

Im having the saaaaaaaaaaaaaame problem but I deleted my game and re-installing to see if it works that way.

Did you buy it through the digital download store?
Go to store.na.square-enix.com/orders
and find your order. (the order number will be in the email they sent you).
The email doesn't contain the serial code for the game. You need to go to the order page and get it there.
Once you enter it you will be able to play.

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Originally Posted by Wendigo7

Finally got this solved but it took ages.

For PS3 Users, especially Early Access, basically everyone was given a code. It WASN'T transferred into the main game, it was just an Early code for those couple of days, for the main game, you will have a hard copy/digital download and a 12 digit registration code in the box itself. It will also potentially be in the mail (possibly trash so check).

- Once you have the code, go to PSN on your desktop and login.
- You can redeem the code as a promotional 12 digit code on the site.
- Once redeemed on the website this will ALSO mean it works on mogstation so now it is an official game.
- Go onto the PS3 and load up the game and go through the current screens where it asks for Square Enix account. You will have registered the game through PSN onto the Mogstation at this point. Check to see it states this. It should state that you have Final fantasy Reborn "Provisional", and for BETA/Early Access users might have Final Fantasy Reborn "BETA Provisional" as well.
- It will then take you through a series of screens to confirm a "provisional" purchase of the game. Basically accept all, but don't create another account it's not needed. Once you have accepted all, it will ask you to download the client.

Extras:

- IF you recieve the error message 11070, it IS a cookie issue. To solve this, Go to Playstation 3 browser on the network tab on the start screen, and open up a page. Press Triangle, then Tools. Turn Cookies OFF, then ON. I think essentially this glitch is that even though you may have Cookies ON, the game isn't recognizing this, so you will need to turn it off then on to address this.

- Potentially delete the game first then reinstall, for a clean state. Those with a hard copy might want to install from that first.

This won't work for all, but I think it will certainly help a few and clear some things up.

Hope this helps!!!

Mark :)

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Great info!
However, it does not solve the problem I and many others are having when we bought the game at the PSN store. We aren't given a code, at all. So we have no code to redeem. The game is active on our account already, but Square Enix account just wont reconize that we have the game on our PSN account.

Slight bump on this.

The 11070 is now reoccuring and the game won't load for me at any point. Seems the entire server and game is bugged as I can't even get past the page where it asks whether you have an SE Account or not. Real shame to be honest.

im havin the same problem i tried to call square enix but there offices are close due to labor day which aint til saturday but there close on a friday. crazy

I tried to re-download it with my retail copy and still didn't get in.... UGHHHHHHHHHHH!!

Ok I see codes in my retail copy and registered one which was "6 letters, 3 numbers, 6 letters, 3 numbers" and it went through(recognized it) but still can't get on. I also see another code that says it's also a "reg code" but don't know where to type this one.

AHHHH found the code in the case. Put it in and it worked!!!! Ty @ Lemon Mentos!!!

I thought we were supposed to get 30 days if we purchased? It's been 3! And because I already used my code to register, I can't even setup a subscription to keep playing. o.O

Maybe this is because they're updating their data servers and certain information didn't get transferred...

Honestly, I can't even use the methods suggested here. Square has stated that you can't use a CE registration on a 1.0 account. I'm stuck in limbo unless Square or Sony fix the issue.

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Originally Posted by Nikato86

So I played FFXIV when it first came out. I also played FFXI:
http://i39.tinypic.com/2efni3n.jpg

I was invited to the Beta and registered it before the 30th of last month and was able to play some. I was told constantly that as someone who played FFXIV I would be able to play this game at launch if I put in a subscription.

"Great!" I thought. I was going to pre order but thought "why?" when I was going to pretty much get the game for free. Game is launched...I try to log in and i get the topic title error message. I click the link to go to the mog station to activate my version and i have the following:

http://i40.tinypic.com/212iey8.jpg

This also shows I have no characters, yet I am here on the forum with the character I played in Beta,

When I click on the meteor to add a service (or just click add service) I am asked to enter a code or to please purchase a window copy of the game.

Under that is an account status box:
"Account Type: None
Subscription: Inactive
Payment Method: None
Number of Characters: 2 Character（2）"

So this also shows that I have 2 characters.

Just...what am I doing wrong? I have the original Game Registered. I played it at launch and like many others stopped. I was invited to and participated in this Beta...and now I can't seem to find where 1.0 players get to play?

I am not concerned about the free days. I just simply want to figure out how to get the service to recognize my 1.0 status.

Has anyone had a similar issue and solved it? I did submit a ticket to Square in the mean time.

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seeing your post i thought it was mine having the same issue and it seems that sqaure enix is taking its sweet @$$ time in helping us... i sent in over 4 tickets and even talk to them on chat but still nothing...

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Originally Posted by Gilraen

Honestly, I can't even use the methods suggested here. Square has stated that you can't use a CE registration on a 1.0 account. I'm stuck in limbo unless Square or Sony fix the issue.

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Did you get the retail copy??

https://fbcdn-sphotos-b-a.akamaihd.n...05619760_o.jpg
https://fbcdn-sphotos-c-a.akamaihd.n...84623716_o.jpg

So I sent in a ticket two days ago about receiving my CE items as now I have two service accounts but now it got worse and I have my characters in the inactive account and if I logged in to the second service account where my CE items are, my characters don't exist! Omg I don't wanna have to restart all the way from level 1 - 36! This is soooo annoying!

Then last night I sent in another ticket about this situation. Like wtf!!!

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Originally Posted by Loony4233

Did you get the retail copy??

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PS3 CE ordered from Square's own shop site, yes. And yes, it came with a code. I haven't used the code, though. Didn't think I'd need it, being that mine is a Legacy account, so I gave it to a friend.

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Originally Posted by Nareia

https://fbcdn-sphotos-b-a.akamaihd.n...05619760_o.jpg
https://fbcdn-sphotos-c-a.akamaihd.n...84623716_o.jpg

So I sent in a ticket two days ago about receiving my CE items as now I have two service accounts but now it got worse and I have my characters in the inactive account and if I logged in to the second service account where my CE items are, my characters don't exist! Omg I don't wanna have to restart all the way from level 1 - 36! This is soooo annoying!

Then last night I sent in another ticket about this situation. Like wtf!!!

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Tried this yet?

http://forum.square-enix.com/ffxiv/t...t-the-new-code

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Originally Posted by Gilraen

PS3 CE ordered from Square's own shop site, yes. And yes, it came with a code. I haven't used the code, though. Didn't think I'd need it, being that mine is a Legacy account, so I gave it to a friend.

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Ok use the code that's on the purple and white or white and purple sheet. The 12 digit one and go on the ps store and redeem it. Once you do that Don't re- download it only if you need to but if not cancel the d/l and logg right in.