NA PS3 Players with Collectors Edition Pre-Orders in PSN

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Originally Posted by ClaireBear

You misunderstand me I'm not saying SE should give all people who preordered a free copy whether they had issues or not. To be fair with all those who preordered a one month free subscription would be best. 3 days of early start is nothing compared to a free month subscription. That way everyone will be fairly treated.

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Why should everyone who pre-ordered get a free month sub?

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Originally Posted by Dcc1464

Why should everyone who pre-ordered get a free month sub?

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They shouldn't. He or she just wants free stuff. We had the same kind of people in another game I played who wanted shit when other people had problems.

Wow this really sucks!!!!! Could be fighting ifrit by now!!

Ok...just thought I'd pass it along...good luck CE'ers

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Originally Posted by NeKr0

Ok...just thought I'd pass it along...good luck CE'ers

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Thanks. I hope you are enjoying the gane! I'm off to classes but I'll keep an eye on the forums, hopefully it will sort out soon

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Originally Posted by Caar

Thanks. I hope you are enjoying the gane! I'm off to classes but I'll keep an eye on the forums, hopefully it will sort out soon

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and by soon we mean a few days before launch and NOT at launch. :)

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Originally Posted by Kamina33

...Btw, you should request people like your post on your OP. It'll get more attention that way.

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Originally Posted by beater49

Repost:

Everyone, please like my first post. i read that high views and high likes in a single post MAY prompt investigation from mods. please guys. its worth the try. :)

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I should have been more clear.

In your original post itself, put something like: "Please like my post if you have the same problem, or if you would like to help us out. Hopefully this will prompt more attention from the devs-- thanks!"

Lots of people don't read through the entire thread, but if you include this in your original post with an edit, this will get us support from people just passing through.

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Originally Posted by Kamina33

I should have been more clear.

In your original post itself, put something like: "Please like my post if you have the same problem, or if you would like to help us out. Hopefully this will prompt more attention from the devs-- thanks!"

Lots of people don't read through the entire thread. This will get us support from people just passing through.

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Ok! ill copy it verbatim if its ok...:)

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Originally Posted by Syratheon

Your mistaken and i believe myself to be correct. The in game client had a post that said to wait for a xmb message. We were told to wait. Square was the one to let us know while Sony has been quiet.

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You mean these messages?

http://forum.square-enix.com/ffxiv/t...rom-Aug.-13-15

No mention of waiting for anything or about any kind of refunds...

This is beyond ridiculous. They have now screwed me at every turn and I am a legacy character. :(. Didn't get my ps3 invite to phase 3, didn't get the early access to phase 4, and now this. I'm thinking they dont want me in Eorzea.

I haven't been able to get on.... it says no valid or active account to play final fantasy a realm reborn

Same issue...

Same........!

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Originally Posted by nore1021

I haven't been able to get on.... it says no valid or active account to play final fantasy a realm reborn

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Did you preorder CE on PSN? please like the first post of this thread so we hopefully catch the attention of devs... :)

So the problem is still here nothing at all ? This is pathetic

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Originally Posted by Espi

You mean these messages?

http://forum.square-enix.com/ffxiv/t...rom-Aug.-13-15

No mention of waiting for anything or about any kind of refunds...

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It says navigate to your XMB for further instructions. If your too dense to put two and two together I'm wasting my time. If we indeed received such a message we would know what the refund was for and then gotten our compensation. But we didnt. Only half of us did, the half with the standard edition. So I concluded something was wrong and still is wrong. Stop talking to me now its pointless. I'm taking a break from this thread till I can get on the phone with them.

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Originally Posted by EliteNoob

So the problem is still here nothing at all ? This is pathetic

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sadly yess. :(

Mods aren't answering because they don't frikken know. Seriously considering cutting my losses on this game..............don't want to but this is by far, the worst launch ever. SIMCity was bad but at least they communicated with us

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Originally Posted by Syratheon

They shouldn't. He or she just wants free stuff. We had the same kind of people in another game I played who wanted shit when other people had problems.

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FYI I bought the CE on PSN but luckily I ordered it after the 15-17. I don't think it's fair that those who had issues would get a $30-$60 game for free just for missing out on 3 days early start while those who didn't have issues get nothing.

And why should SE give a free month subscription to all those who preordered whether they had issues or not? Because SE risks alienating the customers who paid. Giving equal compensation, it does not have to be in a form of a one month free subscription, would be a better choice and everyone will be happy.

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Originally Posted by FatChocob0

Mods aren't answering because they don't frikken know. Seriously considering cutting my losses on this game..............don't want to but this is by far, the worst launch ever. SIMCity was bad but at least they communicated with us

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It would be nice to get a message letting us know they're working on it. While Diablo 3 is sounding better all the time, I'm a Final Fantasy die hard. I LOVE this series. If it just takes time for them to sort things out then I'm all for it. But again, it would be nice for them to let us know we've not been forgotten.

I feel as if the fix will come Tuesday
Since the ps store gets new stuff every Tuesday. This is just sad

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Originally Posted by ClaireBear

FYI I bought the CE on PSN but luckily I ordered it after the 15-17. I don't think it's fair that those who had issues would get a $30-$60 game for free just for missing out on 3 days early start while those who didn't have issues get nothing.

And why should SE give a free month subscription to all those who preordered whether they had issues or not? Because SE risks alienating the customers who paid. Giving equal compensation, it does not have to be in a form of a one month free subscription, would be a better choice and everyone will be happy.

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you just said so yourself that you bought it on Aug 15 -17, so you probably shouldn't even be on this thread. go play ff14:arr! XD

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Originally Posted by EliteNoob

I feel as if the fix will come Tuesday
Since the ps store gets new stuff every Tuesday. This is just sad

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hopefully not. i cant wait that long. :)

i bought it from SE store on august 18 and i still cant play.... invalid as well...

and i have redeemed the code 5 times and got the same 12 digits for ps3 for download and still cant....

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Originally Posted by Kamina33

It would be nice to get a message letting us know they're working on it. While Diablo 3 is sounding better all the time, I'm a Final Fantasy die hard. I LOVE this series. If it just takes time for them to sort things out then I'm all for it. But again, it would be nice for them to let us know we've not been forgotten.

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My sentiments exactly. If its not resolved by end of day, I don't know if I can continue to support them though. It'll kill me but if we take it, they'll just keep doing it.

I'm having the same damn problem... bought the collectors via PSN on Aug15, playd the beta phase 4, got the receipt via email with no pre access code.. when I try to log in the game it says "No valid or active service account is available to play FFXIV ARR"..... :mad:

theres always a damn problem with SE it pisses me off that other than here theres no comment about this problem... Its like for them everythings fine... And i live in the caribbean

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Originally Posted by ClaireBear

FYI I bought the CE on PSN but luckily I ordered it after the 15-17. I don't think it's fair that those who had issues would get a $30-$60 game for free just for missing out on 3 days early start while those who didn't have issues get nothing.

And why should SE give a free month subscription to all those who preordered whether they had issues or not? Because SE risks alienating the customers who paid. Giving equal compensation, it does not have to be in a form of a one month free subscription, would be a better choice and everyone will be happy.

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I figured you bought it after the problem date and had NO PROBLEMS thus requiring NO COMPENSATION. And how is that not fair? They decided to be a nice company and give back the money for a game which we can't play and for the inconvenience given the game free. It was a smart move on their part cause I almost decided to stop supporting them.

Those who didnt get the issue get their game ad their play time. Lets say you bought ice cream, got it, and is now enjoying it. Someone else comes up and before they are handed theirs the merchant drops it. He feels bad and pays for the ice cream out of his own pocket. Do you think he should be your ice cream too to be fair? No he shouldn't. Sit your ass down.

Just gonna add myself to the list here. 6AM PDT and nothing in the msg box.

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Originally Posted by Olrac

I'm having the same damn problem... bought the collectors via PSN on Aug15, playd the beta phase 4, got the receipt via email with no pre access code.. when I try to log in the game it says "No valid or active service account is available to play FFXIV ARR"..... :mad:

theres always a damn problem with SE it pisses me off that other than here theres no comment about this problem... Its like for them everythings fine... And i live in the caribbean

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same here carlo, please like the first post in the thread. hopefully we get the devs attention with that. Thanks

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Originally Posted by ClaireBear

FYI I bought the CE on PSN but luckily I ordered it after the 15-17. I don't think it's fair that those who had issues would get a $30-$60 game for free just for missing out on 3 days early start while those who didn't have issues get nothing.

And why should SE give a free month subscription to all those who preordered whether they had issues or not? Because SE risks alienating the customers who paid. Giving equal compensation, it does not have to be in a form of a one month free subscription, would be a better choice and everyone will be happy.

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As far as alienating customers go, i don't think this is true. People who paid for the game and are currently enjoying early access don't care about anything else. They're enjoying early access. They don't even know about this atm, and most will likely never know about the current situation regarding digital CE downloads on PSN and the accompanying lack of access. We're the ones being alienated if there's anyone that fits that category. To say everyone should be compensated for this inconvenience, even if they didn't experience it for themselves is ridiculous.

So the people with this problem that had CE and bought SE with the refund are able to play??? If so might just have to do it if this isn'tfixed. Can hhardly wait anymore!

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Originally Posted by Kamina33

As far as alienating customers go, i don't think this is true. People who paid for the game and are currently enjoying early access don't care about anything else. They're enjoying early access. They don't even know about this atm, and most will likely never know about the current situation regarding digital CE downloads on PSN and the accompanying lack of access. We're the ones being alienated if there's anyone that fits that category. To say everyone should be compensated for this inconvenience, even if they didn't experience it for themselves is ridiculous.

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ill drink to that! cheers! XD

Jesus I just went to the main ff page to look at the twitter and all of it is just new
They rather make a pretty website than help hundreds that are stranded in the darkness

Just got off phone with Sony. Rep said it would be early next week before we received our messages. Probably Monday.

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Originally Posted by FatChocob0

Just got off phone with Sony. Rep said it would be early next week before we received our messages. Probably Monday.

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that's too late

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Originally Posted by FatChocob0

Just got off phone with Sony. Rep said it would be early next week before we received our messages. Probably Monday.

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that's what they said to the Std Ed buyers too, but look at where they are now? XD

I preordered at gamestop

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Originally Posted by FatChocob0

Just got off phone with Sony. Rep said it would be early next week before we received our messages. Probably Monday.

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FML.

So, as if only 3 days of early access wasn't bad enough, we get 1. Assuming it comes on Monday. This is just great, and somehow I'll still keep my system on hoping for that miracle message, while the rest of the people on my friend's list are happily gaming away in Eorzea.

Now i am piss, just got off the phone with PSN customer services. The rep told me it was in correctly publish and we would have to wait until Tuesday to play the freaking game. Wont be using PSN for preorder again.

Edit: seems i was beaten ::p

Yup i Called it