Petition to fix Miqo'te Face 2 Eyebrows

Just wanted to congratulate all the suffering kitties for their creative use of bangs and headwear to ameliorate the eyebrow fiasco.

Midlander female face 3 also got ravaged. Changed from the wide, doe eyes and prominent nose to reducing both. She looks so much... Blander? I'm not sure how to feel after seeing the side-by-side of my current avatar and what the face looked in 6.5.

The Miqo'te 2 face was my fav on the cats and I like the razor brow look, but it's oddly cartoonish when everything else in the new visual upgrade looks like it was meant to reduce those aspects.

And the four brow styles looking THAT identical is bad in its own right. Do you want >:-), >:-), >:-), or >:-)?

Nothingburger patch for us once again huh? When are they gonna fix this?

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Originally Posted by Belzenef

The clear bias the developers have for face 2 is unbelievable. It obviously doesn't get the same attention to detail as the other face types.

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Face 2 by and large got the most changes of all the Miqo'te faces with Dawntrail, and I think they are more or less just wanting to stick with their vision here.

How hard can it be to fix two UV texture maps I don't even

è_é

Playing a Face 3 Miqote, so I am not directly affected, but still giving my +1 for the devs to finally fix these eyebrow. (Yes, I am using the singular here, because it seems to be the very same eyebrow for all "options", except maybe type 3 where they squished it a little.)

How can they possibly declare this as fine and or some sort of style choice or whatever, when it lacks any sort of option or style (aside from, idk, è.é lines) whatsoever? Especially compared to the options of other faces? (Rhetorical question.)

https://i.imgur.com/nfawblr.png https://i.imgur.com/OPZOSLa.png


Yep. I see some adjustment of shadows, but no changes were made to this face.
Will have to make yet another bug report when I get the chance.

This is ridiculous, and every additional day that passes with no fix to this makes the devs look worse. Which sadly says a lot now that it's been over a year with this awful mistake kept ingame.

Going by what I read in the big thread about changes they don't seem to touch the actual model anymore, just adding shadows etc. here and there. A shadow doesn't fix an eyebrow being identical though...

Had to copy some frames from the youtube video i mentioned before so the quality isn't the best, but to any developer who still can't see it with the images provided by everyone else, here is a gif that makes it glaringly obvious
https://i.imgur.com/aBj9wFt.gif

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Originally Posted by Rin_Sato

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I've seen that video, it's not quite the best example because it doesn't address the pinched thin part of the inner brow, or the darker color and loss of details and gentle tapering. But it does at least show what a difference a curve can make in the expression of the eyebrows.

Trying again with a new Bug Report. This one is focused on just the texture map error that made the brows thin and dark, to hopefully increase the chances that they'll see it's clearly an error and do something about it.


In that one I included some colored outlines of the eyebrow shape to really show the extreme changes that it went through.

https://i.imgur.com/5ivFd50.gif

https://i.imgur.com/SWD2Des.png

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Originally Posted by Tahli

This one is focused on just the texture map error that made the brows thin and dark, to hopefully increase the chances that they'll see it's clearly an error and do something about it.

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I've rembered I've made a comparison too with like EW, benchmark 1.0 and 1.1 (current style) where we can also clearly see that they changed the eyebrows twice: at the first benchmark AND the pinched front at the 2nd benchmark..

https://i.imgur.com/TvZGcLo.gif

https://i.imgur.com/zSUIZMh.gif

Like I didn't even like the first change at all... but that second one made it a catastrophy..

What I'm actually afraid of is that their art team is actually very satisfied with their new changes, that they were made on purpose and that they like it better that way, and that's why nothing is done to address this, because "working as intended".

I wouldn't put it past them.

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Originally Posted by Tahli

Trying again with a new Bug Report.

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So unfortunately this one got put into "Duplicate Bugs". I don't know how it would qualify for that when it is different from the last one in the forums made back in November, and there's a clear issue that still isn't fixed.

I tried contacting the official site's Webchat Support to check that again and express our urgent request (there is a dropdown option of "Official Forums" that can be selected), but was essentially told "Square Enix support can only assist with account and technical issues."

They told me to get in touch with a Game Master using the in-game support desk, so I've filed a ticket for that. I don't know how long it'll take for a reply (hopefully they don't ignore it), but will update when I get one. I'll keep contesting that this is an error that needs to be addressed, and there's community backing that demands it.


Others are welcome to try too, if you may get different results than I have so far. Official Site's support chat here, there are options for email, chat, and phone support.

Or requesting a GM's help in in-game support is /supportdesk -> type into search bar "How do I contact a Game Master?" -> scroll down and select that same question -> file report.

Anyone checked the japanese forums yet? Would be interested to know if there is any discourse about this over there. I couldn't imagine there isn't, but i sure can't find it through translate.

I also wrote support and both options ingame. Being in EU i have actually no option to directly contact a GM. So that's cool.
Would love to stay in contact over this for quick info exchange if something new comes up. Also i'm not always subbed but still trying to contact Square.
On a certain app for discourse one could look up tooling way without the space.

I spoke to a GM, but didn't make much headway.
They said that because the original report on the topic was marked "working as intended," follow up reports got marked as "duplicate."
They didn't give a clear response to the concern that it was a genuine error and marked incorrectly.
When asked if they could reconsider its placement, they said that is up to the Devs to decide, and they are only a GM.
When asked if they could forward it to be looked at again, they said they cannot, because it was deemed duplicate.
They said several times throughout the conversation that it is good to post feedback on the forums so it can reach the correct teams.
When a link to this petition was shared with them, they said it is fantastic that the community is placing so much thought and effort into this, and a good use of the forums.
A summary message after they left said regarding feedback in the forums: Although individual responses are not sent, please rest assured that all comments are submitted to the appropriate parties so they can be read and considered for future updates.


I'll take that with a grain of salt unless we get a direct reply of acknowledgment, or see the requested changes in-game.

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Originally Posted by Metool42

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I've made a few posts in the Japanese forum's big "Opinions regarding the Graphics Update" thread, though I only check there every now and then and don't recall seeing other posts about this specific issue.
They have another similar thread, "Dedicated thread for requests for changes to character graphics" that I haven't yet posted on, so I may pull up a translator again to make a post there.

I'll go ahead and send tooling way a letter.

Well they can say all they want to sound nice, but I still see no dev acknowledgement of the problem whatsoever, and it's not like this thread is a needle in a haystack either.
Time to spamm this thread every day to keep it on the front page I guess? If that's what it takes?

That's... frustrating.. but I was kinda expecting it to be..

I don't even know if it would be Overall better to have a thread for issues like that in general (like for others drastic face changes as well) or to just keep bumping this one instead.

I can remember the huge backlash when the benchmarks came out.. and that really seemed to help a bit.

But I believe, since the final launch and the relieve that the characters looked so much better than in the benchmark (simply due to lighting settings etc), I believe that kept a lot of people quiet and kinda "accepting" it bc it could've been worse?

Tbh I miss so much more features my Miqo had back in EW (such as Eyes 6 had a more cateyes-look bc of the outer lift, or even the lips.. or the now heaver forehead clanmarks)..
But at least the eyebrows q_q please...
I mean I am kinda lucky that my fav hairstyle has a fridge/bangs .. but since DT she just looks so annoyed..
Just the eyebrows please *prays in lost Miq eyebrows*

Maybe we can create a fellowship ingame to collect other frustrated Face 2/102 Miqo'te to get them to see this forum too?

I sent "feedback" to the european support, telling them that this issue is being ignored. At least their answer stated that they sent it to the necessary department instead of outright saying they can't do anything about it. And i at least believe that much.
Sure would love a single dev to deal with this issue for like 15 minutes and be done with it.

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Originally Posted by wynnaura

Maybe we can create a fellowship ingame to collect other frustrated Face 2/102 Miqo'te to get them to see this forum too?

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We could, I'd be open to that. Though it might be hard to keep organized if we're spread across different data centers.

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Originally Posted by Metool42

I sent "feedback" to the european support, telling them that this issue is being ignored. At least their answer stated that they sent it to the necessary department instead of outright saying they can't do anything about it. And i at least believe that much.
Sure would love a single dev to deal with this issue for like 15 minutes and be done with it.

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Good! We'll keep fighting until this is fixed, and our eyebrows no longer match the mood this mess has put us in.

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Originally Posted by Tahli

They said that because the original report on the topic was marked "working as intended," follow up reports got marked as "duplicate." (...) When asked if they could forward it to be looked at again, they said they cannot, because it was deemed duplicate.

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This is just... I don't have words.

P.S. I wonder how many bug reports about the infamous "character update" were marked "working as intended" when SE still was fat and complacent and considered itself untouchable. And how many of the same bug reports still continue to be marked "duplicate" because of this peculiar system?

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Originally Posted by Argantaelle

This is just... I don't have words.

P.S. I wonder how many bug reports about the infamous "character update" were marked "working as intended" when SE still was fat and complacent and considered itself untouchable. And how many of the same bug reports still continue to be marked "duplicate" because of this peculiar system?

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Too many, I wouldn't be surprised to find out.

I still think about how the original bug report on these eyebrows WAS marked "Accepted" for months, and only when brought up again after no fixes for a couple major patches was it changed to "Working as Intended."

Now initiating the first post of a probably long series of bumps until this issue is noticed by whoever competent left at SE's, or until I die of old age (or otherwise I guess).

Don't start insulting, it's unnecessary and at best just gets the thread locked and future threads probably with it.

Bumping until this gets fixed!

No way this thread is already on page 3.

Page 1 again. :o

Can you do something about our eyebrows please?

Someone else had made a post about these eyebrows (and also mentioned Face 2's lips) in the Japanese forum's Thread for Requesting Changes.

I went ahead and plugged a like onto that post.

Same, thanks for sharing!

Bump! Fix these eyebrows!

I was looking at the previews of costume sets in the online store, and noticed that for all the ones featuring female Miqo'te models, they all use faces 1 or 3 (and almost entirely Sun cats, only I think 2 Moon keepers).

Why are we so underrepresented? :( If they didn't make our face look like the butt of jokes with these eyebrows, would we see characters of our face type more often in advertising and NPCs?

(Please fix these eyebrows)

Oh no, you're not being buried beneath all those threads about modding drama. Not on my watch.

Something something people wouldn't have to use mods if their miqo'te face 2 eyebrows wouldn't all look the same, and permanently angry on top of that!

(Disclaimer: I have no information about who might or might not use mods for any reason whatsoever. But with fixed eyebrows I am sure there'd be one less reason to stray from the path!)

You know what would be a great example of them showing goodwill, and listening to and implementing feedback regarding character customization?

Fixing these eyebrows. :)

Adding my support, please Square, give this cute face the love it deserves!

Last night i had a nightmare that the eyebrows were still not fixed after the next patch!

Do you think the eyebrows will be fixed before 2027 when 8.0 supposedly releases?