You gross 200 Million in subscriptions a month why are your servers junk?

Games been smooth so far, only 1 or 2 ddos attacks that SE could do nothing about. On Balmung i only seen a max of 100 queue, when the server went down due to ddos attack it was 1480. I don't see why people complain when it happens once or twice, SE can't do anything if they get a ddos attack. ddos attacks are used in all major corporations, hiring hackers and messing with each other each and every day.

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Originally Posted by Joven

Aw, you beat me to it...

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I haven't even managed to finish stormblood story yet, but I will be somewhat disappointed if Koji did not make that joke somewhere.


It would fit great as a quest title for going to the first shard...

Either you can buy/hire to many servers for an expansion release and have to remove them after 2 months because they will simply not be needed more OR you take the 1 complaintthread and simply keep it lower knowing the numbers will go down again.

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Originally Posted by Hero188

Seriously, I'm having to wait a literal hour before I can log into the game....If you cant run the traffic, buy more servers. Literally that simple.

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There no point in purchasing new servers, when you only want login in only one of them, and that only.

And, even accepting your server is crowded, there is no point on make a permanent purchase of a new sister server for an issue that solves itself after some time.

Then, freeloaders have less priority queue, isn't that you trying to login with a free account? Last but not least, some claims will be good if backed up with evidence. Maybe a couple screenshot to see your claimed wait time?

It is more then likely NA issues. I was in a queue of over 1000 all week, yesterday was over 3K, and made it to half way only to get a lobby error :/
Eventually i was able to get (after like 40 mins) But ay least i have not dc'ed

I think last night was a DDoS attack or something. I haven't had issues with crashes or queues in Diabolos, but then all of a sudden everyone got booted off and everyone tried to log back in the same time (so it was a 1700+ queue for me). No server is without faults. All sorts websites and games experience issues from time-to-time.

We are back to normal queues of 19-20 on Lamia server.

THE ANSWER

Yesterday major websites such as Facebook, Instagram and others have been attacked by an organized DDoS attack day. It wasn't just limited to major websites but also to online games as well. FF14 wasn't the only one to suffer from this attack.

Unfortunately, there is very little technology available to prevent a DDoS attack, which is essentially overloading a server with a set of instructions like a ping. DDoS are usually done by infecting large amounts of computers with a virus that activates when told to do so. So you can imagine why it's difficult to isolate where it's coming from when it's coming from tens of thousands of computers world-wide, even from active players who don't know they're infected. Does that make sense?

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Originally Posted by TaranTatsuuchi

I haven't even managed to finish stormblood story yet, but I will be somewhat disappointed if Koji did not make that joke somewhere.


It would fit great as a quest title for going to the first shard...

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I'm literally right at the end of Stormblood, but I keep faffing about because I don't want to tank a dungeon I don't know and that's the only class I have that's high enough level.

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Originally Posted by Hash_Browns

Ya know, I have barely any experience with other MMOs, but you would think SE, the small indie dev would have some kind of DDoS prevention. You would think they had some kind of way to gauge servers so that people who paid for the game, bought the subscription, and pre-ordered the game wouldn't have to wait in +2 hour queues.

I don't care if the game is built on a game that was a flaming trash pile. Old shortcomings can only be used as an excuse for so long, and I would think 3 damn expansions in is a pretty damn long time.

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If you read a little further up they already have. The game servers aren’t directly DDoS’d anymore. What do you expect them to do when it’s Comcast, Verizon, Cox, etc equipment being attacked? As for the long queues, they’ll die down after the expansion. Anyone who decided they should go back to Aether after the split should know full well what they were getting into.

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Originally Posted by dotsforlife

This game doesn't even have 1 million active subs.

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loooooooooooooooooooooooooooooooooooooooooooooooool you're off by 20 times!! there are 20 million players playing this game right now they announced it literally last month XD

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Originally Posted by RagingStallion

loooooooooooooooooooooooooooooooooooooooooooooooool you're off by 20 times!! there are 20 million players playing this game right now they announced it literally last month XD

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no, theres 20 mil account but currently active user is probably only 1 mil or so, the ending of last patch it's down to 600k to 800k. and 20 mil probably counting free trial thats only logging in for few hour and give up the game. it's just a way of.pro…oting their game.

I don't think I'll ever understand why he's necroing old threads like this.

Are we really Necro'n threads now...run out of ideas did we.

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Originally Posted by NanaWiloh

Are we really Necro'n threads now...run out of ideas did we.

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It's just Raging trying to bait the mods into giving him another temp-ban. Really at this point the mods should consider locking any thread that hasn't been posted in, in over a year.

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Originally Posted by Hero188

Seriously, I'm having to wait a literal hour before I can log into the game.

For a company with 17 million players at 12-14 dollars a month you would think your servers would be i don't know...

somewhere in the realm of good, this happens every single patch and every single launch your servers are always less then what you need...

You need 4 servers per EVERY single world in every single data center and 4 more servers running V-motion so that failing servers can be hot swapped without down time in addition to the 4 that run each world mirrored for a total of 4 mirrored servers and 4 fail over servers.

'Our servers are reaching capacity" is not an excuse for a company that grosses 200 million. If you cant run the traffic, buy more servers. Literally that simple.

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At its high tide points, the game operates at around 1.5 million active subs, not 17 million.

The 17 Million number is the amount of accounts that exist. It's an inflated number for marketing purposes. And before the "Oh thats scummy of SE!" thought process, WoW does the exact same thing, along with other MMOs.

1.5 Million a month x 16 (which is IF people are actually getting the standard account) is roughly 24 Million a month....Before Taxes. People tend to forget that subs are income for a company and are subject to taxes within that companies country of origin. Then there's overhead costs of running a business in general (property costs, taxes, basic utilities like power and electricity, supplies, admin costs, etc). Then theres employee costs (Devs, admins, Testers, Janitorial and repair services, technicians for servers, localization teams, etc). Then theres equipment costs (desks, chairs, pencils, computers, servers, etc). Then there's marketing costs such as ads and promotions. Then you got the actual cost of operating a game (development, bug fixing, content etc). Then there's the obvious legal costs (having on hand lawyers and retainers).

Yeah, 24 million a month isnt actually a whole lot when you start factoring all of that in. And not all the money generated from subs goes back into the game cause that would actually be foolish. You want to diversify so you have multiple revenue streams incase one dries of or hits a speed bump. So you have some of the sub money going to other projects to make sure other games are developed.

So its not a cut and dry issue.

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Originally Posted by Melichoir

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It doesn't matter how many times you point this out, people just don't seem to listen. It's the same argument over and over. Just look at all the times people complain about the Mogshop.

oh shut it with your BS, the servers are just fine, it's too be expected they'll be heavy load when a major update launches but the vast majority of the time I have absoltely no problem getting in, what the OP is asking for is just ridiculous and unncessary.

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Originally Posted by Melichoir

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Yet we had half this quantity in Heavensward and the devs could still come up with nice, good and original content.
I cannot be the only one who's tired of this game's absurd recycled stuff.
Look at Eden : this tier only one fight is not a recycled idea.
Unreal trials? They brought shiva, the one we just have defeated in E8S.
Job desing/balance/uniquiness? Almost reduced to zero when we're talking about healers and tanks.
Where is the uniqueness this game had some years ago? Ravana? Thordan? The raids with nice, creative and ORIGINAL concepts?

At WoW's height, they were making billions a month, and still their servers were crap. Throwing money at a problem doesn't automatically fix it. Server farms are not easy to maintain.

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Originally Posted by DragonFlyy

At WoW's height, they were making billions a month, and still their servers were crap. Throwing money at a problem doesn't automatically fix it. Server farms are not easy to maintain.

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I'm playing classic WoW atm, and despite it being an ancient game, it runs like garbage and at times some servers get queues up to 6-7 hours long. I'm not joking when I say at times I join the queue around 3pm so I can get in and raid by 10pm. And we're talking the wealthiest gaming company, with decades of being the mmo king under their belt, being unable to run a 15 year old game.

Comparatively, FFXIV runs smoothly- haven't had queues longer than a few minutes either.