Exactly.
The fact you can play from the UK is virtually meaningless, unless you think your particular internet connection is representative of every customer and that every European customer lives in the UK.
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Alright, I admit that I am slightly agitated over this, as this has been going on for weeks now. But my point is, however crudely I've tried to made it, that it's very likely that the problem is, if not entirely, at least partially on S-Es end. Okay? If a person would be experiencing these problems on multiple overseas services, then you could make a case that it's on their end. But trying to find the fault on the user's end is really not helping anyone, because we need to actually get an official word out of Square-Enix regarding this matter.
The point i try to make in a lot of these threads is that you can't always blame the location of the servers, as i said in one previous post in this thread, if the coding of the server is extremely bad even having the server in your back garden won't fix this. And the problem can also occur in places outside of both SE and the end user's hand which lies with the ISPs and how they decide to handle data as they do not handle every MMO's data the same way (example being how many people are being p2p throttled for FFXIV but there's also people who are not being affected by it). And as i also stated i get no lag on my server of hyperion, but on yours of odin you do. So that could indicate that there is a problem with whatever hardware is being used to host/run odin.
Most likely it is due to the programming SE has their end for their servers due to the fact that even people within canada itself have problems from time to time, but without any real truthful answers given to us by SE the best we can do is calmly discuss this to avoid threads getting deleted/locked from discussions getting out of hand.
If i was to give an honest answer i would end up leaning towards blaming ISP's mostly due to bias from myself being forced to use a bad one haha.
But in fairness it is most likely something their end, whether it be coding or lower grade (in terms of data capacity) servers being used on purpose due to them thinking they would be getting fewer players than expected.
Some of the lengthy/in depth testing and reports people have posted in the bug/tech problems section of these forums have been moved to accepted and duplicates have been moved to the duplicate section, which most probably means they accept their is a problem and in all likely hood they won't give us a fair response till they have an acceptable solution to it, given the amount of time it took them to reply to it on the beta forums when the problem was much much worse in phase 3 of beta.
There isn't much else we can do other than wait or provide more feedback, though very annoying for people that are constantly having this problem.
The only lag I get is in AK and CM and from what I can tell is due to the huge amount of people spamming it over and over, which I'll admit needs to be fixed. Any other lag issue is down to the ISP's and for a lot of them is a well known issue by SE, but the providers are still making things difficult. Either SE is not doing enough to fix the issue or the ISP's are being stubborn and in my experience the latter could very well be more likely.
I read a line on here I think by someone saying Yoshi-P is effectively the tank in the party taking all the hate for the company. Well in this case I would say SE are the tank, and the internet is the rest of the party.
It's incredibly easy to blame SE for this problem seeing as they placed the data centres so far away, however it's most likely an issue with your ISP so instead of blaming the easiest target and getting no results, why not look into all possibilities and give your ISP a call? Pings aren't the be-all end-all to bad connections anyway.
Odin still has constant queues, as well as duty instance queues, so it's fair to assume that the server cluster is constantly over capacity, and has been since the early access. The frustrating part is, that when they should've done decisive upgrades, they chose to apply bandage fixes, mostly for financial reasons. They want to see the population count stabilize before committing to anything, which is rather unfair to paying customers. Of course, this is all speculation on my part, could be that they simply don't know what the problem is, or have decided that not enough people are affected by it.
I have this problem too from norway. 7-11pm every night 5-30 second freezing... so much for EU server....