Yoshi P's Statement on Network Delay/Packet Loss

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Originally Posted by seraf

This didn’t go as well as you had hoped. Anyway using built in OS diagnostics testing is not third party software. If you honestly think using powershell or cmdprompt is the same as using parsing software you’re gravely mistaken.

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Did I say parsing tool? Nope and I'm not even in that ballpark.

Thanks for jumping to conclusions though and letting the joke go straight over your head.

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Originally Posted by Fukuro

YoshiP:“Based on the information that most of the recent reports are specifically coming from Japan, while others are playing without issue…“

Haven‘t people been complaining about this since ever? :D

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TO BE FAIR

We might not actually be reporting on this as much as we should or think we are, since we might've just grown numb to what is essentially a constant property to playing on our servers.
Fire is hot, water is wet, the NA servers have crippling latency problems.
Such is the innate properties of the universe~ ¯\_(ツ)_/¯

For jp, not having perfect ping is novel, so they might just have gotten a disproportionate influx of reports, while ours have been spread out over the entire lifespan of the game.

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Originally Posted by Fourbestintoner

West NA players since 2.0 then East NA players since 3.55: Could you please try do something against the animation locks? This game is unplayable with our ping.

Yoshi: Why am I laughing? Apologies my friends, it's just that as a player in japan, these illogical complaints of clipping and animation lock of yours... well, I find them to be amusing.
What's that? A free sample of your updated alexander plugin? Not necessary. I have already calculated the game experience in my head and it is perfectly designed to playable at 200 ping. Mmmm... perhaps a bit less packet loss next time?

JP players since 6.1: hewp me pwease I have a wittle bit of wag…..

Yoshi: Worry not, King. We are working on the issues full time, please have a way to report your own issues so we can work on them.

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It makes your blood boil, doesn't it?
If it's bad inside US imagine for me:

Playing on controller, Playstation, BRAZIL!
Fix this shit up, SQEX!

For them to fix the problem, that would mean they would have to admit that the Japanese owned company, NTT Data, is the problem.

Best believe they're gonna keep blaming it on the player's hardware or ISP instead.

Time for everyone with 100+ ping to put in a report every day they play about how their actions do not go off as quickly as they should and have no packet loss.

This is pretty much the Endwalker launch all over again in terms of denial and them passing the buck. They never took ownership of that until someone proved there was an issue with the login / queue server disconnecting people after a certain amount of time. Lo and behold they found leftover 1.0 code causing it.

It's going to be that way again. They're going to claim they can't find anything on their end, and they're going to claim it's an issue on our end only. They'll do whatever it takes to avoid tackling the issues until someone does the debug work for them. They'll also never care about problems until it impacts the Japanese customer base. It kind of reminds me of NCSoft and not caring about anything unless it affects the South Korean market.

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Originally Posted by Balmung_Griffin

It makes your blood boil, doesn't it?
If it's bad inside US imagine for me:

Playing on controller, Playstation, BRAZIL!
Fix this shit up, SQEX!

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POV: You're going to Brazil!

As an aside, I stumbled across this particular gem in an article recently:

“In regard to profitable operations, hiring server engineers and other staff to work exclusively on FFXI around-the-clock the whole year round would increase its expenses,” Yoshida says. “So in Creative Business Unit III, engineering fees are expensed under FFXIV, while the FFXI team can submit proposals for tasks that require engineers. Once a proposal has been reviewed and approved, we have the programmers estimate the costs and then have a discussion with them. If we asked them to focus on FFXI for three months, for example, then FFXI would only incur costs for those three months. This allows us to keep costs down and is one of the perks of overseeing two MMORPGs in our division.”

Source: https://www.denofgeek.com/games/fina...istory-profit/

I may be wrong but I suspect that at least some of the reason as to why FFXIV server problems take so long to be addressed or are simply dismissed outright is because engineers are being shared across multiple different projects within the company.

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Originally Posted by RobynDaBank

http://na.finalfantasyxiv.com/lodest...a451d5a8daa66f

They released this statement a bit ago. I skimmed it, and seems that it's finally under their radar - although they do mention it's because Japanese players are having this issue at the moment...
They do include the fact that they'll look into things for other parts of the world too.

I do see that they want us to give them information (again) about things like where we live, ISP, timeframes when the delays may spike, etc.

Honestly from what I'm getting this isn't anything regarding issues like animation locks and ping reliance. Which is a bummer when they mention packet-spoofing as against rules and avoided addressing it in the third-party tools notice too. Oh well, maybe I'm wrong?

Thoughts?

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I'm here in Florida and play on Leviathan. My ping when running a ping test using a website is 11. I have the best router system known to man and a good ISP that never goes down. I can hop on just about any multiplayer game and play fine. I get lag. If I am getting lag, it ain't me. It's them.

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Originally Posted by Kolsykol

snip!

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I'm actually Indian, playing on EU because it's the least ms for me. ^^; 150ms, while the rest are 250+ (OCE was 400 :D ). The ping reliance really cripples me because it even affects how I move out of AoEs in fights (P4S Phase 2 Act 1, I remember getting hit by the AoEs you have to dodge even if I was following my fellows accurately). It's just so saddening, I never had issues like this in WoW - funny enough I did have problems in Monster Hunter World - even though it should affect me worse there. Just frustrating...