http://na.finalfantasyxiv.com/lodest...a451d5a8daa66f
They released this statement a bit ago. I skimmed it, and seems that it's finally under their radar - although they do mention it's because Japanese players are having this issue at the moment...
They do include the fact that they'll look into things for other parts of the world too.
I do see that they want us to give them information (again) about things like where we live, ISP, timeframes when the delays may spike, etc.
Honestly from what I'm getting this isn't anything regarding issues like animation locks and ping reliance. Which is a bummer when they mention packet-spoofing as against rules and avoided addressing it in the third-party tools notice too. Oh well, maybe I'm wrong?
Thoughts?