Yeah but trying to get a company from the east to move away from RNG is going to be tough.
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No, ESO was the very definition of RNG loot.
The "Token System" of ESO didn't guarantee anything. It gave you an RNG dice roll at a random Undaunted Shoulder Piece that could come in any of the 3 different Armor Types, with any 1 out of 8 possible traits. Sure, it was slightly narrowed down by splitting up the shoulder pieces from the dungeons within 3 different chests but that still wasn't a good token system at all, especially in comparison to FFXIV's current token system.
The loot drops were even worse because, despite Bosses having guaranteed loot drops, you failed to include the fact that bosses could drop the SAME, EXACT item as the previous boss. Mini bosses shared the same loot table as each other and Main bosses, excluding the last boss, shared theirs. The Last Boss was special in that he would be the only one that would drop Weapons and Jewelry but considering that only Sharpened Trait weapons were ever desired, due to how much better they were to any other Trait weapons, you were SoL. Even trying to trade with other players was next to impossible as most dungeons only had 1 set that was actually desired with the other 2 being subpar and the only reason people ran most dungeons (outside of the Daily dungeons) was for that set and they would charge ridiculous prices to trade the item if it was BIS.
Yea, no. That the game former know as Elder Scrolls Online, now Elder Trolls, is the singular epitome of RNG. Everything with the game's realm of influence was based off of rng. From which dungeons you would get for the dailies, to loot, or even if you'll get enough ore to craft the last pieve of gear you crave. Nothing in that game was free of horrendous rng. Hells, even the rng had rng with the gear system. With 9 available traits found upon gear, only one, ONE trait was viable for a dps to have. Not to mention that half the sets with in that game are utterly useless, and next to worthless. That game makes you grind endlessly for gear that will "prime out all you have" and then you try it out and then it sucks worst than a Magikarp's Z-Splash.
Moving on to the "token" system you say, it's not even a token system. You go into a dungeon, get a stupid key and turn that in. There's not collecting involved, just more rng. When you open the key you have a one in a million chance, let's say to get the Light Armor Shoulders of Grothdarr with divines, then you get a Heavy Shoulders of Slime Claw with Prosperous. Yea no thank you.
In this game there's not worrying about getting the best gear set with the best trait, just run a quick trial or raid, hope you get the drop if not, turn in the scriptures and drap them anyway.