Originally Posted by
Gaddes
She's much more important of a character if your FFXI character had been Windurstian, from what I remember. I was San d'Orian, though, so I didn't really care much about her. I noticed SE tried to make her more of a figurehead of FFXI sometime after CoP and put her in non-FFXI things like the Dissidia games.
I think they honestly missed a cool opportunity to thank people who had played both games... if Shantotto's quest had referenced the fact that you had a character in FFXI, or if she had given you a special item for having played both games, that might have felt more rewarding.