About the EU campaign for maid outfit and fat chocobo

No sadly no promotion in these countries. :/

Can we please take a moment to remember that there also are other countries in Europe? It's nice to discuss the UK and France and Germany; occasionally mention the NL, Portugal; now with the bad news talk about Italy and Spain as well, but... What about all the rest of Europe that doesn't even dream of having their own separate promo events, yet would like to obtain the items? Jumping through extra hoops for the already way too convoluted other regions was restrictive enough, and proved to be too difficult for many of us

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Originally Posted by Kahuna

For the situation in the Netherlands
We are currently looking into this. Please bear with us as we're trying to get a definitive answer.

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When can we expect an answer? I don't wanna miss my final chance getting these items.

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Originally Posted by Synrin

Can we discuss this somewhere private? :3

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My apologize was little busy the last two days Dx Anyway When are you online on Cerberus? I'll create a chara there asap then we can talk there privatly as in sharing contacts.


Also do hope that Netherlands still get it atleast in december hence all the Codes will expire in 2017 Dx

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Originally Posted by Luna_Ariana

My apologize was little busy the last two days Dx Anyway When are you online on Cerberus? I'll create a chara there asap then we can talk there privatly as in sharing contacts.


Also do hope that Netherlands still get it atleast in december hence all the Codes will expire in 2017 Dx

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Actually nevermind, I will pass on these until they are made available by other means and to more people. But thanks for the offered help!

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Originally Posted by Nenelle

I hope the people from the Netherlands are luckier than we people from Spain / Italy.
I feel so betrayed :mad:

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I feel your pain, fellow Spanish player. It was sad enough that we were going to be the very last people to get the codes, after many months of waiting, but now it turns out that we simply won't get them at all.
Betrayed is the right word here, indeed x_x

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Originally Posted by Luna_Ariana

With that Gamestop is also offering to the Codes ONLINE now! The Codes will come within the next tuesday via the Mail.
Sadly you need an adress in one of the three Countries to send tho.
(If in need I'm willing to help on this part) ^^

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I might need some help here, slightly less help I guess(?)
What I'm thinking is.. I'm from Asia, so I guess it's just impossible for me to get the item/game/merchandise, I'd just let it go, I'd just let the receiver take the item as gift for providing the address.
I'm currently trying to ask my bank to let my credit card went thru the transaction.
I'm just kinda wanted the game/stuff I bought won't go wasted if I send to random person who probably has no clue what's being sent to him/her.
So what do you think? Should I just input random German address or it is still better for me to input a better address? I'll really let the item go I guess, the shipping would cost more than the item anyway.
^^

Can the Netherlands PLEASE get confirmation about what is going on with our promotion?
Because we haven't seen a word and soon we have possibly less than a month to take part in it and CLAIM IT!

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Originally Posted by SetsunaSena

I might need some help here, slightly less help I guess(?)
What I'm thinking is.. I'm from Asia, so I guess it's just impossible for me to get the item/game/merchandise, I'd just let it go, I'd just let the receiver take the item as gift for providing the address.
I'm currently trying to ask my bank to let my credit card went thru the transaction.
I'm just kinda wanted the game/stuff I bought won't go wasted if I send to random person who probably has no clue what's being sent to him/her.
So what do you think? Should I just input random German address or it is still better for me to input a better address? I'll really let the item go I guess, the shipping would cost more than the item anyway.
^^

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I can help too already helped some ppl on reddit with getting the codes.

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Originally Posted by TiaHariberux3

I can help too already helped some ppl on reddit with getting the codes.

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Oh, sure, thank you~
How are we gonna talk about it? Should I make a smurf in Gilgamesh?

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Originally Posted by SetsunaSena

Oh, sure, thank you~
How are we gonna talk about it? Should I make a smurf in Gilgamesh?

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Could be hard it's full often and I can be on in like 5hrs you can add me on discord if u want Tiax#7437 though

i would say that its unfair that the people of denmark had to preorder ffxv by store to get the items while germany just have to spend 20 euro on a random gamestop thing. I would be outraged was it not for the unbelievably unfair treatment the UK got.

(by saying had im aware it said at the time "200 kr, about 20 euro, for selected items. those items were preordering ffxv or preordering ffxv. I tried several stores and got the same answer. no bloody way im paying double the advertized amount for a game i cant play)

Well at least I can say that the Gamestop campaign in Germany is not running that smoothly. :( Depending on who you have in the shop you will get different kind of reaction. Some even had to decide if they want the FF15 bonus items or the FF14 bonus items..Online codes should be sent out every Tuesday, yet yesterday on Tuesday they had technical problems..now its Wednesday evening and not everyone of the week has their code (I also dont have mine V_V).

Really all I can say is: Please SE choose your campaign partners a little better. So many mistakes in these different campaigns..

@Enur: Well UK truly was horrible, but at least they got two while other countries waited for theirs and got disappointed.

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Originally Posted by Alleo

Well at least I can say that the Gamestop campaign in Germany is not running that smoothly. :( Depending on who you have in the shop you will get different kind of reaction. Some even had to decide if they want the FF15 bonus items or the FF14 bonus items..Online codes should be sent out every Tuesday, yet yesterday on Tuesday they had technical problems..now its Wednesday evening and not everyone of the week has their code (I also dont have mine V_V).

Really all I can say is: Please SE choose your campaign partners a little better. So many mistakes in these different campaigns..

@Enur: Well UK truly was horrible, but at least they got two while other countries waited for theirs and got disappointed.

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It is smooth atleast the local stores I went into different shops and got many codes only 1 shop told me its for games only but after telling them to check it again they gave the code for any product.

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Originally Posted by Alleo

@Enur: Well UK truly was horrible, but at least they got two while other countries waited for theirs and got disappointed.

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One. The second campaign didn't offer the more highly sought after items.

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Originally Posted by Alleo

Well at least I can say that the Gamestop campaign in Germany is not running that smoothly. :( Depending on who you have in the shop you will get different kind of reaction. Some even had to decide if they want the FF15 bonus items or the FF14 bonus items..Online codes should be sent out every Tuesday, yet yesterday on Tuesday they had technical problems..now its Wednesday evening and not everyone of the week has their code (I also dont have mine V_V).

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Is it just slight technical problem and they will send the code later? Or the code is gone and we got nothing?

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Originally Posted by TiaHariberux3

It is smooth atleast the local stores I went into different shops and got many codes only 1 shop told me its for games only but after telling them to check it again they gave the code for any product.

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Yeah and other people had problems in the locals stores. ^^; And the online situation was not really smooth from the very beginning. I mean they did not know that the codes come from buying online too and only thanks to SE we could even get them there and yet even though we have to wait till its Tuesday each week to get the code per mail they still managed to have problems and only send them out on Wednesday (without any note on their website) and still not everyone got the code. That does not mean that everything went bad for everyone but it does not feel smooth for me.

@Theodric: Oh sorry forgot that x_x. Then why did they even offer the second one? Really the whole situation and all the decisions that were made really confuse me.

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Originally Posted by SetsunaSena

Is it just slight technical problem and they will send the code later? Or the code is gone and we got nothing?

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Well in the German forum one from the FF14 team said, that if we did not get a code till now we should contact support. (But only if you ordered before Tuesday, if you ordered afterwards you need to wait till Tuesday next week) So theoretically we should already have our codes, if everything went alright. But I fear that since the online part was not planned by Gamestop, the codes are not sent completely automatic..so if someone is behind this than there will never be a 100% safety that they wont forget someone..so if you don't have your code till tomorrow I think it would be the best to contact support too.

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Originally Posted by Alleo

Yeah and other people had problems in the locals stores. ^^

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Who? If you be nice and are able to communicate you dont have any problems in a local store.

Well I did not say that everyone had a problem but that it was not really smooth for everyone, be it store or online (especially online..)
Why did some people had to mention that they want the code if they had the right amount of money on their receipt? I mean this is a promotion campaign for SE to get new players. But if you have to ask if you get the code than this will mostly be something only FF14 players will get. It might be that most people got their code after arguing with the employees but for me this is not smooth. Smooth is going into the store, buy something for the amount of money and get the code without having to ask for it. Even if this happens only in some stores, this is still negative for Gamestop, since they seemingly are not able to tell every store in the country how the campaign goes.

I am also quite sure that the person that only got the FF14 code and not the FF15 one, because they had to decide between them, argued with the employees about it.

Like I said, I dont say that everyone had a bad experience and maybe those bad ones are really a small number but seeing how they first did not even know that the campaign is also online, then reading about the negative experiences in the forum and having a bad one myself..well I am not really that happy about this promotion..and even though I finally got my code after contacting both supports I will probably not order something from Gamestop again..

They give the codes to only ppl who are interested in the game since ppl who don't have any use for it would just sell it anyways etc. at least that's what's the guy from game stop said. I dont see a problem with saying u want the code tbh most ppl in Germany don't even care about receipts anyways and won't take the receipt lol. FFXIV isn't that popular and so it would be a waste of time telling every time about the code. From all local stores I was even multiple times in the same one they told me I was the only one who ever cared about the promotion. Can't speak for online purchase but why not just go to local store ppl there are way nicer.

It's been 1 week, are there any updates on the Netherlands?
Would like to know asap so I can find someone from Germany. :(

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Originally Posted by Kingkie

It's been 1 week, are there any updates on the Netherlands?
Would like to know asap so I can find someone from Germany. :(

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Yes please, it is December now and we're running out of time.

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Originally Posted by TiaHariberux3

From all local stores I was even multiple times in the same one they told me I was the only one who ever cared about the promotion. Can't speak for online purchase but why not just go to local store ppl there are way nicer.

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It is still a promotion for SE. And a promotion is there to get new customers. How will they get new customers if they only give out the codes to those who ask for them?

I dont know which contract they have but I am quite sure that if its only for those who ask than SE would have written this down somewhere. Or maybe give us a hint. They told the people from the U.K. that they need to send in a photo of the codes. So they would have told us that we would need to ask them too. And the ones that bought something online should normally also just get their codes. We did not need to tell them that we want it or not. The amazon deals also never asked if someone wants it or not. Anyone that bought something that was part of the conditions got it. And I am sure that a lot of people did not care about them too. But this way is the only way to maybe get new customers for FF14. Really Gamestop is the only deal where you have to ask in some stores if you can get the code..in the Japanese promotions with the drinks you also always got the codes.

I dont really want to write so much negative posts about Gamestop but its kinda funny that the other promotion with them in Finland and the other regions there, also had problems with the conditions. SE wrote there that people just need to buy something for a certain amount of money and yet Gamestop said that its only for Square Enix games. Yet some people could just buy cards for steam in some stores and still get the code. I think that is quite telling.

And if I buy a game or other electronic goods I will always keep the receipt. Otherwise it can be really though to trade it in if there is something wrong with it. They dont even have to tell every customer about the code. People that are interested what this code is about will just look it up in the internet and see that this is for this game. Maybe someone that does not visit the lodestone or this forum would just notice the campaign for the first time. If its necessary to ask for the code they should have written this down! But nowhere in the campaign was a hint that this is only if you ask for it.

And there are cases where people got theirs without asking. So it seems that even Gamestop itself does not have one opinion about it (which is kinda bad). And how bad would this be if you buy something for 20€ in a store, browse their website, only to see the campaign, play the game or have someone that plays it, but notice that the time is nearly over..after being happy that they still have the receipt and still have time to use it, they notice that they dont have one on theirs even though the website says that it should..but its Sunday or they dont the time to go back to the store and will miss out of it. Yes this might be someone unlucky but if you have a promotion going with certain conditions than you should give out those promotion codes on every single purchase that meet these conditions.

I had a local store near me (if you count 40km in total near) but they closed some time ago. The nearest one is now 80km away. So I was quite happy that the "no online" comment from Gamestop was wrong. This is all just my opinion on this. If you are really happy with your Gamestop than this is totally fine. I am not and I will try not to buy something there again.

I feel for all the people in the Netherlands. Our campaign was not really that smooth but at least we know the conditions from SE and can buy it now. Really hope that SE will post informations about your campaign soon.

From my side no news on The Netherlands for promo...

Actually came here to see if there was news or something odd. As PU doesn't seem to have any promo codes in their December magazine :( on the positive the magazine is a fun read. :) but still more codes would have been nice. Wonder if we can even expect something in the very last chance January edition. Still gotta see that happen to believe it.

Wether we do or don't get I feel bittersweet on the promo as it isn't fair chances for everyone. I am happy for everyone who was/is lucky to get them. Sad for all who miss out.

Say is it possible for the promo team to somehow create a new one for 2017 for those who miss out or something? Because it is kind of messy the way it goes. Yet I do think that the head of promo teams (no idea how this works) can make something work or figure out?
Or mogstation after all? *hopeful for solutions*

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Originally Posted by Alleo

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"80km" isnt really far away imo. Remember these are only humans too so for being just humans german promotion was pretty smooth there are some bad apples everywhere but most part of the promotion was smooth. I would rather have not a single online promotion there are alot of ppl who just send stuff back after redeeming the code to get their cash back which happened at the NA amazon promotion for example.

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Originally Posted by TiaHariberux3

I would rather have not a single online promotion there are alot of ppl who just send stuff back after redeeming the code to get their cash back which happened at the NA amazon promotion for example.

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That's not what happened with the NA Amazon promotion, what happened was people cancelling their order after receiving the promotion codes. The French Amazon promotion got around that by making it so promotion codes weren't handed out until after the shipping confirmation had been sent (at which point, cancelling an order would no longer be possible).

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Originally Posted by Nezerius

That's not what happened with the NA Amazon promotion, what happened was people cancelling their order after receiving the promotion codes. The French Amazon promotion got around that by making it so promotion codes weren't handed out until after the shipping confirmation had been sent (at which point, cancelling an order would no longer be possible).

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Idk how law works in other countries but in Germany you have the right to send back stuff within 14days to get your money back without giving a reason. Most of the time you can do the same in local stores too cause stores want to keep customers but they aren't forced to do so unlike online. I know how Na promotion worked but I wrote it so it can be applied to more than just NA. I know French player who did exactly that so they didn't had to buy anything (sent it back to get money back).

So is there any more news on this?

Hopefully soon. :/

Well Netherlands so far got like 3 Weeks left till the Codes will expire on December 31st
and then doing a Campaign also which may take like 2 weeks.... hopefully like this week or else you guys wont have much time with the Codes :(

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Originally Posted by Luna_Ariana

you guys wont have much time with the Codes :(

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Just because the codes for the current promotions expire at the end of December doesn't mean ALL codes for this promotion will. Square Enix are the ones issuing the codes, so if they are doing any futher promotions they could just as easily issue codes that expire at the end of March or whatever.

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Originally Posted by TiaHariberux3

I can help too already helped some ppl on reddit with getting the codes.

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I tried to send you a PM on discord, but apparently you can't do that unless you're friends or share a server, so I'll reach out here first ;w;

Are you still able/interested in helping people get codes?

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Originally Posted by RoguRogue

I tried to send you a PM on discord, but apparently you can't do that unless you're friends or share a server, so I'll reach out here first ;w;

Are you still able/interested in helping people get codes?

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If you want the german codes you are sadly to late. :( The campaign ended on the 12th.

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Originally Posted by RoguRogue

I tried to send you a PM on discord, but apparently you can't do that unless you're friends or share a server, so I'll reach out here first ;w;

Are you still able/interested in helping people get codes?

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Like Alleo said the promotion ended 12th december so I cant help anymore.

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Originally Posted by Alleo

If you want the german codes you are sadly to late. :( The campaign ended on the 12th.

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Originally Posted by TiaHariberux3

Like Alleo said the promotion ended 12th december so I cant help anymore.

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Awww I see :( Then I guess I'll just have to hope it'll show up in the mogstation in the hopefully-not-too-far-away future

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Originally Posted by RoguRogue

Awww I see :( Then I guess I'll just have to hope it'll show up in the mogstation in the hopefully-not-too-far-away future

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Kinda doubt promotion items are usually never on mogstation. There is still a way to get it tho.

Do the codes from the German campaign expire on the 31st of December too?

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Thank you for taking part in the GameStop promotion

Use the codes below to get the exclusive in-game items for FINAL FANTASY XIV Online. These codes will expire on 31st December 2016, so please ensure to redeem them before this time. Redemption instructions can be found at the bottom of this page.

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from the ffxiv/redeem site

For those who still want one of the items of this promo-campaign:

There is a little giveaway for the six items on reddit :)

I still got a EU Maid code here which I won't use.
Someone drop a quote reply and I'll get back to you soon.
(My good deed of the day, you can say. Hoho.)