Have you guys gotten your final registration code for Shadowbringers?

Still only one activation key on my SE store order page despite having bought two copies.

Anyone bought mutiple copies in the same order having the same problem? Guess I need to contact support and hope they reply before the 5th..

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Originally Posted by Rizon

Exact same story for me. Even the same e-mail. Don't waste your time with SE support. I don't think they exist. No response to e-mail, Constant busy signal on the phone. As for Web chat once they stopped having technical difficulties (sic) you just sit in a never ending queue. If I am locked out of SB after Friday ( which I suspect will happen) I will spend my free time looking for legal advise.

Finally got in touch with SE via Web Chat (after 5+ hours) only to be informed that ceded control of the store's operation to a company called Scalefast. They disavow all knowledge and responsibility for their actions (maybe they will self destruct in 5 secs). Understand SE your name is on every transaction not Scalefast. It's your reputation that is being destroyed by this, not theirs. If it were me I would take a closer interest in how they operate under my name.

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Well I got my notification of shipment today, and my CE arrived today safely and intact. So, all's well that ends well, but the store really needs to keep up with their notifications. I've found that the box did ship on the 28th, but I should have learned that on the 28th instead of on delivery day. In the future I think I'll just buy digitally and from other retailers. The SE store doesn't seem like a very well run operation.

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Originally Posted by Ribs

Still only one activation key on my SE store order page despite having bought two copies.

Anyone bought mutiple copies in the same order having the same problem? Guess I need to contact support and hope they reply before the 5th..

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exact same issue for me, unlocking the key showed only 1 code but yet the preorder codes show 2, sent a ticket to support.

As of now I have received and been able to register my expansion key.


Edit: Details: Purchased CE through SE, email actually came in AFTER I had noticed and registered the code.

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Originally Posted by Yurihyuga

exact same issue for me, unlocking the key showed only 1 code but yet the preorder codes show 2, sent a ticket to support.

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Let's hope, if this happened to several people, that the situation will be resolved before the 5th. Would hate to lose access to the game until support replies.

I've just gotten my digital CE codes. fyi, i bought mine straight frm SE store, i didn't get the email notification though, i had to login into SE strore, check on my order and click UNLOCK EXPANSION CODE

Bought mine from SE store and got the code finally and registered it on the mog station.

Finally, my code arrived 30 minutes ago. I'm glad they overlap early access or I would have been pretty upset about this one!

yeah i had to go to my purchase confirmation and hit the download button, thats when i got it today

I got an email saying my registration code is on the SE account, My Orders page. So I log into my SE account with that same email and I go to My Orders and I do not have any orders. I've never used the SE Store for anything except this expansion. Is it possible I logged in to the store with email B but the code confirmation is being sent to email A?