Bad lag again with NTT's NA server network

Can confirm that the issue is back. It was fine this morning around 8-10AM Central time. Now at 3PM - I just ran Paradigm's Breach on a PowerPoint simulator. Holy moly that was a miserable experience.

Again - I would encourage y'all to voice your concerns with your wallets and cancel your subscriptions. And keep the heat on social media & in the forums. The squeaky wheel gets the grease.

Well, at least the NTT node/AT&T issue got spotlighted on "State of the Realm" really quickly.
Hopefully, that will reach more ears.

I am on day three of this issue. Early mornings on the East Coast are good, but as the day progresses, the connection quality degrades drastically.

The fact that its happening at prescribed times, and then 'turning off' at specific times - does this not imply that this is an intentional decision by at least one of the 3 parties involved?

(It makes no sense at all for SE to be the culprit here, they have the most to lose)

I was wondering if they would give us some sub time back? Because we pretty are not able to play without a VPN. So I also asked about that fact. Along with I have to pay for a sub and a VPN. I know some are free.. but its the fact that some of us will be paying for it overall! Sadly this is what they said. Not angry... more so annoyed and bummed with the answers they given us. Overall I was wondering for us since... you know some of us have it worse than others and I wanted to see if they will be covering our time on not able to play. Sucks but hopefully something comes around. -Edit I wanted to fix my English a bit since I was in a rush of typing my thoughts down and not reading it back. So sorry if sloppy!

"We apologize for the inconvenience this may have been. We are aware there was an issue reported with certain internet service providers and after review the issue reported was marked as resolved. We kindly invite you to try again later at another time.

Unfortunately, we are unable to offer any kind of compensation for unused game time. And while that service is not an available option, we will take this information and forward it as feedback to the appropriate department. While we cannot guarantee implementation, we would like to assure you that it will be reviewed by the appropriate party.

Let us know if there is anything else that we can do for you in the meantime, we are here to help."

Quote:

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Originally Posted by LinaGiggles

I was wondering if they will give us some sub time back because pretty much we're not able to play without VPN. So I also ask about the fact now I got to pay for a sub and a VPN. I know some are free.. but its the fact that some of us will be paying for it overall and this what they said. Not upset.. more so annoyed with answers they give us. Overall was wondering since... you know some have it worse than others and wanted to see if they will be covering our time on not able to play. Sucks but hopefully something comes around.

"We apologize for the inconvenience this may have been. We are aware there was an issue reported with certain internet service providers and after review the issue reported was marked as resolved. We kindly invite you to try again later at another time.

Unfortunately, we are unable to offer any kind of compensation for unused game time. And while that service is not an available option, we will take this information and forward it as feedback to the appropriate department. While we cannot guarantee implementation, we would like to assure you that it will be reviewed by the appropriate party.

Let us know if there is anything else that we can do for you in the meantime, we are here to help."

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Marked as resolved? Huh, lemme just tell these packets to stop dropping already. Oh, and I'll call the NTT nodes that still have sky high ping and let them know the issue is resolved, too. Guess they just haven't heard the news yet. What an utterly embarrassing response.
Canceled my subscription. Hopefully eventually I'll be able to play again, but man... that's disappointing.

https://i.imgur.com/ARsFH13.png

Me and my friends wanted to do the new EX trial on Wednesday, but it's literally impossible for majority because of this lag. My friend can't even open retainers without getting stuck for like 2 minutes lol. So bad.

The lag is so bad recently. Players and mobs just stutter stepping all over the place. I hope they fix this issue soon.

I can confirm! For the price of $28/ month, you can enjoy final fantasy XIV without any disruptions to your service. After resubbing to nord vpn and playing a couple matches of frontlines to test, it has indeed stopped rubber banding and I have an 'Excellent' status of connection once again.

It disgusts me that I'm having to dish out money for a VPN like this for this reason. But at least in the Georgia area with nord vpn attached, I can play without issues for the time being. I hope others VPNs work out well, and those really cheap VPNs or free VPNs work for everyone else as well. I do not envy anyone who has to continue dealing with this issue and hope it doesn't lead into patch 6.4 like this.

Quote:

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Originally Posted by Rexxus

The fact that its happening at prescribed times, and then 'turning off' at specific times - does this not imply that this is an intentional decision by at least one of the 3 parties involved?

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Rather than being deliberate, I think it's more of a traffic issue and the hardware not being able to keep up; it starts around in the afternoon and goes until later in the evening. Feels like it picks up when everyone from both east/west coasts and in-between are playing, than tapers off as the night goes on and people head to bed. I'd be interested to see if the timing remains the same over the weekend or if it starts earlier due to people not having work/school.