Crysta expired

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Originally Posted by Deceptus

If you pay money for digital currency it shouldn't expire. Period, end of story.

Your money doesn't "expire" why should Crysta?

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Incentivise your customers to use it and buy more. It's obvious isn't?
Crysta isn't a currency like your pounds, euros, dollars etc. It's a virtual made up coin and SE can most likely dictate how long until they "expire".

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Originally Posted by TalithaSolarien

Interesting, how do you make that ELV option appear ? I don't see it on my account page and from what I hear from a lot of my german friends they don't see that option either. It's a rather popular complaint here in Germany that you can't pay FF via ELV ...

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For me it's just there when I want to register a payment method in the Mogstation.
https://i.imgur.com/JSumGLt.png

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Originally Posted by ACE135

For me it's just there when I want to register a payment method in the Mogstation.
https://i.imgur.com/JSumGLt.png

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wohoo ... I guess I see the reason why no ELV is offered: when I registered my SE account long ago (via PSN at that time) my country of origin was wrongly entered as "United Kingdom". And there is no obvious way to change that for the service account.

Still does not really explain why SE doesn't offer SEPA withdraw service, that has to work even in (post Brexit) UK ...

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Originally Posted by Imora

My PayPal account is also European so that might be an issue too. The problem comes from needing a "local" billing address.

Unfortunately this is one place Blizzard got it right. I can pay for my NA wow stuff with an EU account no problem.

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so is my paypal account, the billing address shouldn't matter for this anyway
maybe it's worth e-mailing SE support about this because that's a pretty weird issue

for the record, these are the options I get, UK account like talitha
https://i.imgur.com/ctKOGvK.png

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Originally Posted by Rinhi

so is my paypal account, the billing address shouldn't matter for this anyway
maybe it's worth e-mailing SE support about this because that's a pretty weird issue

for the record, these are the options I get, UK account like talitha
https://i.imgur.com/ctKOGvK.png

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It's most likely a historical remnant. The "ELV" system shown by ACE135 refers to "Elektronisches Lastschrift Verfahren" (direct withdrawal), a very German banking system very popular here. When the SEPA system was introduced Europe-wide (and yes, that still includes UK) it was supposed to be replaced by the SEPA withdrawal service. My guess it that SE only did implement the bare minimum and only activated that on German accounts. Which is bad as you can't change your county of registration, like ever ...

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Originally Posted by TalithaSolarien

wohoo ... I guess I see the reason why no ELV is offered: when I registered my SE account long ago (via PSN at that time) my country of origin was wrongly entered as "United Kingdom". And there is no obvious way to change that for the service account.

Still does not really explain why SE doesn't offer SEPA withdraw service, that has to work even in (post Brexit) UK ...

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They won't change it.

I couldn't change my other account either.

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Originally Posted by TalithaSolarien

It's most likely a historical remnant. The "ELV" system shown by ACE135 refers to "Elektronisches Lastschrift Verfahren" (direct withdrawal), a very German banking system very popular here. When the SEPA system was introduced Europe-wide (and yes, that still includes UK) it was supposed to be replaced by the SEPA withdrawal service. My guess it that SE only did implement the bare minimum and only activated that on German accounts. Which is bad as you can't change your county of registration, like ever ...

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Which is bollocks.

Guys, I have received the reply from SE, they s said my money has gone and they will not give back the crysta

That's sad. :(

Cheers

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Originally Posted by shantani

Guys, I have received the reply from SE, they s said my money has gone and they will not give back the crysta

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Kinda expected tbh

Do you guys ever know how hard to find that hiding crysta page? How many of you have ever heard that crysta can expire?

I feel cheated and betrayed. I have played this game for more than 10000 hours since the beta test. I had 5billion Gil and almost every mog station stuffs. I never stopped subscription. But this, this made me feel sick and broken my last faith in this game. Its time to stop play this selfish game. Welcome to inherit my Mist 5-5 and Shiro 5-30 on Zodiark after 45 days.

Nanjo Yoshino and Arthur Rivendell here

When i type "square enix crysta" in Google then the first link i get is:

https://square-enix-games.com/de_DE/.../crysta/charge or the english version:
https://square-enix-games.com/en_EN/.../crysta/charge

I for myself did not know that Crysta can expire. But i never obtained Crysta so i never cared about such things.

Cheers

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Originally Posted by shantani

How many of you have ever heard that crysta can expire?

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I haven't... heard before I read this thread. But I always joxtaposed crysta with vouchers and giftcards; it literally is token unit you buy from SE to buy FF14 things with.

Well, it sounds like it it the best choice for you to say goodbye to the game, if it has been hurting you that long and that bad. Much luck with healing from this trauma(?).

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Originally Posted by shantani

How many of you have ever heard that crysta can expire?

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I haven't but I also wouldn't buy 1000s of crysta to just sit there and never use it.

Personally seems bit overdramatic to quit the game and throw a fit cause you didn't read the terms when you bought said crysta but hey you do you.


Aslo obligatory, can i have your stuff?

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Originally Posted by shantani

Do you guys ever know how hard to find that hiding crysta page? How many of you have ever heard that crysta can expire?

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My plan was to buy enough crystas to let the subscription runs by itself. But, I know how the world goes. I'm carefull, mistrustful, reading the sale conditions is an absolute necessity. One rule? Never suppose, always check and verify twice rather than one.

And to be fair, I had a doubt the first time for a simple reason : SE is not a bank, then there's no way it can work as a currency, if we pay in advance, it's more than likely it will expire one day.

I knew about the expiration. Whenever I plan to buy/try something I read any informations about it to know how it works.
I remember I wanted to use that crysta thing 8years ago and decided to not to because of how inconvenient it was and that I would lose some.