SE Store Keys.

I checked EU store now, nothing :( Pre-ordered digital CE ages ago.

I haven't received my code yet either. I bought the digital version from the S-E EU store.

Lol, so waiting on the EU store right now. Why they so slow?

Oh well, lets hope they get it all together soon.

Day isn't over yet. I'm sure we will get out codes today.

I really hope it will be there within 1 hour at most... Shouldn't have to wait longer for in-game items.

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Originally Posted by Evergrey

Day isn't over yet. I'm sure we will get out codes today.

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Well, you won't get in-game items that you get from the different versions of the game... So that sucks

Well I contacted Live Support at the SE-EU store.

http://i.gyazo.com/7ecfff31f9b1b22a66ec24ac19399dea.png


So we should get it within the hour, or so I was told.

Guys don't sweat it they extended the early access period: as it says here:


HEAVENSWARD PRE-ORDER BONUS CODE
FREE !

This code will allow you to download and play Heavensward on early access until June 27th.

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Originally Posted by Odstarva

Well I contacted Live Support at the SE-EU store.

http://i.gyazo.com/7ecfff31f9b1b22a66ec24ac19399dea.png


So we should get it within the hour, or so I was told.

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Thank you for posting this, it is good to get some reassurance that our codes are coming out.

not the point we want our griffins lol

I got my heavensward from the Aus store... and no code... If EU isn't getting any codes yet, how will us NZers and Aussies fare!? I need info, stat!

Edit: Ah, the Aus store is still considered eu. Still, some info from squeenix would be nice :P So far the only info I have gotten is from Odstarva

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Originally Posted by Sartori

Guys don't sweat it they extended the early access period: as it says here:


HEAVENSWARD PRE-ORDER BONUS CODE
FREE !

This code will allow you to download and play Heavensward on early access until June 27th.

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As a few of us have stated previously this is not the point, the point is we've paid for CE's in most cases and we should have access to the code and items we have already paid for at launch.

I'm not sweating it because I know we can still play but we paid for early access and the items that were included in that. It's hardly fair that every other area but the EU has received theirs while we again are the last. I paid for these things, was told we would receive them on the 23rd. So I better bloody get them by the time the game officially launches.

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Originally Posted by Alunari

Hehe phew glad you got it to work :)

Is yours an EU code?

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No, NA. My problem is I was inputting the code as an item code, not an expansion code.

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Originally Posted by NessaWyvern

I got my heavensward from the Aus store... and no code... If EU isn't getting any codes yet, how will us NZers and Aussies fare!? I need info, stat!

Edit: Ah, the Aus store is still considered eu. Still, some info from squeenix would be nice :P So far the only info I have gotten is from Odstarva

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if u mean aus store for square enix that is actually eu store so gotta wait til eu store sends the code out in next couple hrs.

Check the email that sent you the preorder information. There should be something that says click here to get access to your products. after you click that it takes you to the SE online store and where before there was only the early access key, you should now have the game key also.

I just got my key.. but still in office....

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Originally Posted by Clarpar

Check the email that sent you the preorder information. There should be something that says click here to get access to your products. after you click that it takes you to the SE online store and where before there was only the early access key, you should now have the game key also.

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Mine doesn't say anything like that, just a straight foward pre-order purchase confirmation, I do keep checking the page you mention though.

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Originally Posted by Pinkie_Pie

They know the codes are gonna be late so now they making the pre-order bonus code last even longer then just early access of 4 days.

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It's because if you want the CE box or even standard, you might not get it on the 23rd. Closing EA with release would make people angry, because they can't play until their package arrives.
For the EU store, if you log in and go to your profile, you can check your codes there. I assume it'll be similar for NA as well. But you shouldn't be too worried yet. You still have 3 days to enter your code for the full version. :)

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Originally Posted by Alunari

Mine doesn't say anything like that, just a straight foward pre-order purchase confirmation, I do keep checking the page you mention though.

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Yeah, mine doesn't say anything like that either, and same, I keep checking the page also. "My FFXIV Codes" only has my ARR early access code in it XD

Now we get to see our US friends fly around on their Griffin while we wait for our codes. -_-

find with EU that anything done for the EU it always around 10am-11am.

funny my ps4 copy been sent today, yet pc digi code got wait on.

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Originally Posted by Lirion

Now we get to see our US friends fly around on their Griffin while we wait for our codes. -_-

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Man, you guys can literately find the damnedest things to complain about.....

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Originally Posted by Sartori

Man, you guys can literately find the damnedest things to complain about.....

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You'd be complaining if it was you in the same boat I'm sure

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Originally Posted by Sartori

Man, you guys can literately find the damnedest things to complain about.....

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We have both payed for it, why should I wait longer?

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Originally Posted by Sartori

Guys don't sweat it they extended the early access period: as it says here:

HEAVENSWARD PRE-ORDER BONUS CODE
FREE !

This code will allow you to download and play Heavensward on early access until June 27th.

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Your missing the point people are making, it has nothing to do with early access.

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Originally Posted by sirDarts

I got the Physical CE. Do you think I am happy that I have to wait months after ordering, and weeks after paying to get all the goodies? I am not.
But it was clearly said from the very beginning that we will get it after the official launch. Considering the Maintenance for EU official launch is still going, I wouldn't expect anything else.

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It is not the same thing. You chose to order the physical edition and therefore knew would be at the mercy of the postal service or third party store might have bought from. You would have every right to complain to those services if failed to deliver on time.

The difference is we chose to order direct from SE themselves and there is no additional delivery period required. If we were to apply your argument it would be like we failed to get ours on time from our ISP cutting us off or internet going down which is not the fault of SE and we by proxy would not be complaining to SE about their service, we would complain to our ISP's etc.

However that is not the case so we have the right to complain since SE at 100% at fault and it is a problem with them breaking their promise on their service we bought from when they did not send codes out on time before the servers got back up of which can only either be from incompetence, laziness or software/hardware problems maybe their end but if that were the case they would of owed us an explanation/forewarning before the servers went back up.

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Originally Posted by sirDarts

Dunno why you are all so impatient...
Your EA code is valid till the 27th. Some of us need to get the actual physical copy delivered to even get the full game code...

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People are dying of hunger and starvation in this world too but I don't think that means I cannot complain if see someone spitting in for example the food might have ordered. First world problems maybe...but I hate this whole ideology that because someone else somewhere else has it worse that it somehow means you have no right to complain. It is more than acceptable to complain and try to fix world poverty and also try to stop people spitting in your food, it is not a case of only one or the other in my opinion. If I had chosen to order a physical copy then I would already accept that delivery could be more varied, I bought digital and direct from SE to avoid that situation.

I just wanted what I paid for at the time they said I would get it which was upon the start of full release, it was salt in the wound that the EU SE store purchasers look like might be getting second rate service in comparison when the US and JP stores promised the same thing yet the JP one and US one managed to deliver on time. It annoys me that their EU customers have to put up so often with second rate quality service compared to the US and JP regions which seem to have done what they promised and delivered the codes on time so I have to wonder why the EU staff were incapable of offering the same level of service...

I did get my code now but it is almost an hour late after the servers went back up and I am betting there are other people who bought from the EU store who are still waiting...so consider this post/response also on their behalf.

You think that's bad? You can actually order the game now on the SE EU store, which means if you go and buy the game, now, you get the key, now. Us who pre-ordered are getting shafted here.

Got my Key Mail from SE EU Store now.(11:50)

Just got mine, all registered!! EU Codes looking to be on their way!

finally got it lol

got codes for me & Wife (EU)

Still not received my code from the SE store, are they sending email notifications to say they have sent the code?

Where the hell is my god damn code SE!!!!!!

The code was in the email for me.

Me and my housemate got the code by mail. Check the promotions tab (gmail) and also your spam folder (was in promotions for me, my housemates code was in the Spam folder)

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Originally Posted by Snugglebutt

*snip*

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1) I ordered from the SE store, and it's arriving "late" because SE shipped it late - they even waited to ship "overnight delivery" till yesterday, so people won't get it before today - that's COMPLETELY on SE's head, just like your "issue".
2) It was clearly stated on the SE shop page that you will get the CE bonuses on the day of official release. Not on the minute of official release, on the day...
3) ERMAGHERD! ONE HOUR?!

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Originally Posted by Chessala

Me and my housemate got the code by mail. Check the promotions tab (gmail) and also your spam folder (was in promotions for me, my housemates code was in the Spam folder)

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Oh thank you. Mine was in the promotions tab as well.

Where do you actually enter the code? I tried it on the "Enter Item Code" screen on the Mogstation but it told me it wasn't valid.

Edit: Nevermind, I'm an idiot. I somehow missed the giant pink 'click here' button.

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Originally Posted by BristolRuss

Where do you actually enter the code? I tried it on the "Enter Item Code" screen on the Mogstation but it told me it wasn't valid.

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MogStation - Your Account - Giant red button "Enter registration for expansion"

Yeah, mine was hidden under pile of promotion mails from different companies I don't even know, lol. :D

i'm still waiting for mine :(