True statements, and I agree that it's less than ethical. They do not, however, violate the Terms of Service unless someone goes around harassing people. And what if that new person truly is new? Are you not slandering the mentor? I don't know the details, you don't either, and we have OP's opinion and lack of stated facts to go on.
But at the same time, it's the norm that Castrum runs are blitzed and newbies are pressured into skipping cutscenes. Countless boss fights in dungeons can be done by skipping adds. Definitely not the intended methodology, but people do it.
This!
