Did not get Bennu mount :(

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Originally Posted by Nandalowell

Bought mine before work; logged in after work and it wasn't there. Logged out and checked the forums for people with same issue; logged in and there it was, haha

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First time that happened with a mogstation item...
Normally you just need to login after getting it, or if you were online relogging...
This time you had to login and "update" your activity status with doing a dungeon!
Teleporting alone will not solve this, but the serverchange with an instance solved the delivery delay.
Maybe its enough to warp in and out of stonedummy training...

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Originally Posted by Boss_Koivula

Is everyone here blind? There is that "Request item delivery" button at the top right corner once you open the mailbox.

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Doesn't always work.

Not exactly the same (but similar); made a new alt, went to grab all my rewards...took probably 20 minutes to get everything delivered, even with repeated presses of that button.

I had this issue. I bought it before i went t bed and when i woke up like 8 hours later it wasnt there in my mailbox like i expected. I did the request delivery and it took like 10 minutes.

Quote:

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Originally Posted by Boss_Koivula

Is everyone here blind? There is that "Request item delivery" button at the top right corner once you open the mailbox.

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A better question is: are you blind? Because it says this right in the OP:

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Originally Posted by VeryLaZ

I tried the delivery request option as well.

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and a couple of other people mentioned it as well. This doesn't always work. I clicked that button several times while waiting for my Bennu this morning as well as relogging to the game. I finally closed out the game completely and relogged and still didn't get it. About half an hour later (an hour or so total after I purchased it) I randomly got it in my mail after I switched zones.

I bought the mount last night and went to bed and it was not in my mail box when I logged in. I hit the Request Item Delivery button and got it within 10 minutes.

I hope everyone gets their mount soon :)