Lost free 30 days for accidentally registered to the wrong service account?

Quote:

---

Originally Posted by Billiam

I'm coming to an end with my patience. I have waited in 7 chat queues, all to have them closed. Each of them 1.5 hours minimum. I have tried calling for two days now, first call 4 hour hold, my current call is now over 2 hours (I had to borrow a friends phone because I ran out of minutes yesterday) I cannot rationalize spending anymore time after this final attempt, it's so not worth it, and the level of support provided is the worst I have ever experienced with any legitimate company.

---

I feel the exact same way, If i could i would have just bought a new key since that's more economical justified than trying to get in contact with a human being that works for Square Enix.

Why have I been fighting this whole time to play a game that is just throwing worse crap at me the more I pay?

i'm wodering if its possible to link up a ps3 account on my original account and at least play while they try to fix this issue

Quote:

---

Originally Posted by Vastia

I feel the exact same way, If i could i would have just bought a new key since that's more economical justified than trying to get in contact with a human being that works for Square Enix.

---

I thought about that, but I already got dinged for a 90 day sub that I wouldn't be able to transfer to the right account.

just got finished with live chat, here's the last bit of it (been in queue since 12:07 EST)

" Agent Josiah L: So, to verify, you want to move the Collector's Edition Windows game code from service account 2 to service account 1, is that correct?
You: Yes, that's correct
Agent Josiah L: Okay, then. I believe I have all of the information that I require. I'll escalate the issue,
You: Thank you!
Agent Josiah L: You should hopefully see a result and the correct entitlement added to your account sooner rather than later.
Agent Josiah L: Are there any different issues I can assist you with right now?
You: No, thank you. Thanks for helping me, have a good day!
Agent Josiah L: Thank you for visiting the SQUARE ENIX Support Center! Take care and hope to see you online!
You: Bye"

Quote:

---

Originally Posted by Jawaii

I'm crying. :'(

I've been in 10+ queues for live chat, with each of them closing on me.

This is my last one, I'm #6... If this closes on me.

I just don't know what I'll do.

---

& It just closed on me.
I give up.

Quote:

---

Originally Posted by Seriat

I thought about that, but I already got dinged for a 90 day sub that I wouldn't be able to transfer to the right account.

---

Only reason i'm not is because the online keys are sold out.

my got canceled too is it probaby cause we had someones else ticket number on the link of the chat? started new one with my ticket number

Unable to access NA live chat today, the button just isn't there now...

Quote:

---

Originally Posted by Vastia

Only reason i'm not is because the online keys are sold out.

---

SE has basically stolen enough of my money this month. Not a penny more until this BS is sorted out.