This is sad.

I have been angry and dissapointed by the series of problems leading up to release. It has seemed at times almost every action the company has made in the past weeks has been with flaws - from typing errors in emails, to account issues preventing registration, to log in issues. Also phase 4 was shortened from the initially planned 2 weeks to a few days, and despite issues in the Phase 4 beta test the company made the decision to push on with release regardless. Naturally, when we are asked to start paying under these conditions I felt more could have been done to make sure everything went smoothly for customers. After placing my faith and money in the promises of Yoshi-P to ensure he wouldn't let the game go live with problems, I could not help but feel a little betrayed by the eagerness to start official service and lack of attention / caution in these final testing stages.

That said, I do feel sincerely sorry for Yoshi-P after hearing of his emotional apology in the recent live event. Clearly he's passionate about the game and I'm sure the whole team would have loved more time to get everything just right. I wonder if delaying launch further was not a financially viable option for the company, and if so I wish they could have been more open about this instead of feigning confidence in the launch.

While I hope many lessons have been learned in the last couple of weeks, I sincerely feel grateful for the development team for their efforts and want to express my full support going forward. While it's important players can voice their disapproval when standards are not met (and that has happened), I hope we can move forward with a positive and supportive attitude for all the passionate souls on the FFXIV:ARR team.

Come on FFIXV:ARR team, we still love you <3

I think the issue isn't the problem's with the servers. It's the seeming lack of a plan to solve them.

Here's a suggested plan of action:
1. Begin the process of setting up an EU data center and let us know it's underway, but will take some time.
2. Tag some of the low pop JP servers as overflow for the NA cluster, add (OV) to their name. Recommend people create characters there in the meantime.
3. When the new data center is up and running offer a free transfer period to everyone, as they have done before. This will also allow people to join their friends and family if they were locked out at launch.

An apology is nice, but with it should come a plan of action to address the capacity problems. Maybe there is such a plan, I don't know. For myself I've created a new character on a JP server and I can play with zero problems. I've had to abandon my legacy character for the present to do that.

I've been as frustrated as anyone with the problems affecting EU/NA datacentres, but the reactions of some forum users have been absolutely bloody disgraceful. I'd like to thank Yoshida Naoki for all the work he and his team have put in.

Quote:

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Originally Posted by Silverwalk

I think the issue isn't the problem's with the servers. It's the seeming lack of a plan to solve them.

Here's a suggested plan of action:
1. Begin the process of setting up an EU data center and let us know it's underway, but will take some time.
2. Tag some of the low pop JP servers as overflow for the NA cluster, add (OV) to their name. Recommend people create characters there in the meantime.
3. When the new data center is up and running offer a free transfer period to everyone, as they have done before. This will also allow people to join their friends and family if they were locked out at launch.

An apology is nice, but with it should come a plan of action to address the capacity problems. Maybe there is such a plan, I don't know. For myself I've created a new character on a JP server and I can play with zero problems. I've had to abandon my legacy character for the present to do that.

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All those "plans" don't take in account consequences.

1: so that we'll get even more problems due to just another new datacenter that will have a harsh startup, like all datacenters.
2: it just causes confusion, and people that play with lag get to think that the game is worse than it is.
3: so that everyone tries to get to the most populated servers as soon as transfers are available, leaving a number of massively overpopulated servers with other servers that are ghost towns.

This course of action is the most effective in the long run. it's a good thing that they didn't budge to short sighted demands. What they're doing ensures that past the launch rush servers will have a reasonably balanced population and won't become ghost towns as it happens to every other MMO where the developers cave to pressure and add servers without looking at long term.

I hope that those that riled and hated on Yoshida-san, and three years of hard work due to two days of problems now feel shittier about it. Looking inside oneself and feeling sad because one has behaved like a hateful dolt is often a learning experience.

Yoshi-p was around in Tonberry during Phase 3 of the beta test, and more than a legion of testers was mobbing him. Most of them were JPs, but I managed to get a few shouts to him and he actually responded to my shouts.

This man, as well as his team of devs, held their heads high through ver 1.2+ onwards, creating new content and changing the UIs on the go. And now ARR is finally launched, they should take a break, but no! These guys are still fixing all the problems and such. While we have threads nitpicking things they don't like?

Hey to all the naysayers, you don't like this game, don't play it. You only paid USD79.99 max for a game (PS3 CE). Come on, it's peanuts.

This is not a your world.
This is a world create by the team in SE, and you pay them, albeit they renting Eorzea to you to immerse in. Not the other way round.
If you can come up with a better game, go ahead. Don't go around taking away peoples' credit and hard work.

I was sniffling up watching the guy. Before it was translated for me I almost thought he was announcing his resignation.

I'm so, so glad that wasn't the case.

We as a community were privileged to be connected to and apart of the development process of this game. Now that 2.0 is out and launched, I'm glad 1.0 failed as hard as it did. I'd never have gotten to know a guy as cool as Yoshi-P otherwise.

Quote:

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Originally Posted by Denmo

I was sniffling up watching the guy. Before it was translated for me I almost thought he was announcing his resignation.

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I kind of worried about that myself when he turned around and started tearing. I was really panicking for a moment.

And yes, the failure of Final Fantasy XIV 1.0 was a blessing in disguise for the Final Fantasy series.

No one would have EVER imagined to have community forums before, for instance.

Some people are jerks, what else is there to say?

Yoshi-p is a god!

And where is the translation of it all?

Quote:

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Originally Posted by d4rkie

https://pbs.twimg.com/media/BSqKm_dCIAAbREo.jpg

Here, a screenshot of the stream.

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I don't consider myself a S.E. fanboy, but I really feel for this guy. I have played and enjoyed other Final Fantasy games. When I was able to log on to XIV ARR I really enjoyed the game. It was a bit frustrated at times, but I do believe they will eventually sort out all the problems. I'm glad I didn't over react to E.A. Issues. So I have two questions. Is there anyplace that has this speech video with an English translation (subtitles)? Why is it titled his "last" speech? I hope they mean last speech of the event. I have faith seeing how much Yoshi cares about the game. I bought C.E. and I will be subscribing.

Quote:

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Originally Posted by Preypacer

The expectations demonstrated there are: "Never speak negatively of ARR or anyone behind it. Mercilessly eviscerate anyone who dares speak a critical opinion, or offers a suggestion you don't like; shun them and tell them to "go away if they dare do so".

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Or maybe people just disagreed with said "citicism" (most often expressed with tones and rudeness that bordered on the insane) and just expressed that. When one suggests something completely silly in a forum, he should expect his "opinion" to be criticized, especially if he isn't able to express said "opinion" in a civil way, like a very large percentage of those that have made a point on thinking they know so much better than the development team on how to make a good game.

This game is everything I wanted 1.0 to be. Yoshi p and his team should be very proud of themselves. They're freaking necromancers. They realized this games full potential and im excited for what comes next. However, I still havent heard back from customer service about my eu early access code. I had to pre order another copy. Customer service, shame on you!

It's kind of sad how most of you keep telling people to "grow up" or whatever when you see someone with a different opinion, but really, if only world problems could be solved by tearing up a bit. When you go to Mcdonalds to eat a hamburger, do you wish to be told the entire history behind the blood and work that went into establishing mcdonalds and as a consequence not get your hamburger for 2+ days or would you just like to get your hamburger and get out?

This is a business, no matter how you spin it or whatever the bleeding heart yields, this product did not deliver what it was supposed to deliver, end of story. You cannot possibly blame people for lashing out on not getting their hamburger can you? Especially not if you were one of the lucky ones that got to actually play during early access. And for those of you that choose to compare this to other mmo launches as your argument, why do you only compare the game to other MMOs in situations where it further elevates your own justice?

Quote:

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Originally Posted by Johncue

I don't consider myself a S.E. fanboy, but I really feel for this guy. I have played and enjoyed other Final Fantasy games. When I was able to log on to XIV ARR I really enjoyed the game. It was a bit frustrated at times, but I do believe they will eventually sort out all the problems. I'm glad I didn't over react to E.A. Issues. So I have two questions. Is there anyplace that has this speech video with an English translation (subtitles)? Why is it titled his "last" speech? I hope they mean last speech of the event. I have faith seeing how much Yoshi cares about the game. I bought C.E. and I will be subscribing.

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I'm the one that titled it "final" speech, because it was the speech that ended the event :D Yoshi's not going anywhere, thank goodness.

Unfortunately I lack the time to subtitle it, and the skill to do justice to what Yoshida said. Hopefully others will be able to take up on that challenge. Maybe SE themselves. They should really provide a version of the speech for the western audience.

Quote:

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Originally Posted by Areth

It's kind of sad how most of you keep telling people to "grow up" or whatever when you see someone with a different opinion, but really, if only world problems could be solved by tearing up a bit. When you go to Mcdonalds to eat a hamburger, do you wish to be told the entire history behind the blood and work that went into establishing mcdonalds and as a consequence not get your hamburger for 2+ days or would you just like to get your hamburger and get out?

This is a business, no matter how you spin it or whatever the bleeding heart yields, this product did not deliver what it was supposed to deliver, end of story. You cannot possibly blame people for lashing out on not getting their hamburger can you? Especially not if you were one of the lucky ones that got to actually play during early access.

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No matter how you spin it, on how you attempt completely unfitting comparisons in order to prove a false point. This is not a hamburger. It's an en extremely more complex product that took three years to make.

We absolutely can blame people for lashing out in an extremely rude and borderline insane way for two days of problems, that compared to those three years and to the years this game will last are nothing.

Saying that "this product did not deliver what it was supposed to deliver" is downright shameful, as the quality of this game is extremely high. Judging it on two days of server problems is something you should be ashamed of yourself for.

Every MMO launch has problems, yes, but that isnt an excuse. I am seriously dissapointed at Square Enix, because the problems they have is not because of bufs or unexpected stuff, the problems they have is because they were GREEDY and setup less servers than the ones they needed.

This is a common practice in the companies that make MMO's, because they know some part of the initial playerbase will leave soon after launch, so they buy less servers than they need and try to "fix" the prioblem with queues and login restrictions.

So, OP, SE is to blame here, and them having to "fix servers, literally around the clock" is not real, they dont have anything to fix, they have less infrastructure than they need and that was made ON PURPOSE because its more money-efficient.

This is a generalized practice of all the companies though, which only makes it worse.

His emotions are high for a great number of reasons. On that list, I think our server problems are in the bottom third, if not lower. People talk a lot about American feelings of entitlement. I think we should consider another great American trait: Self-Centeredness. To think he's crying (tearing up) about our bump in the road is laughable.

He's a great man and he's done a great thing. When the melodrama settles down -- that will be all we remember of the man.

Abriael thanks for the quick response. I'll keep my eye out for this video with a translation. Well that's my third post for the day! Time to go play, see you in Eorzea!

A bit off-topic... I haven't been able to log in Hyperion since Saturday, but when I did log in I felt very bad for part of this community . I happened to come accross a few Japanese players that apparently were there because they were playing with friends that weren't Japanese and had decided to play on a NA server. Whenever they talked in Japanese someone in the public chat would say "Get this filthy language from here" or "Get to you own server!".

This is just way off the limits. Yes, I am VERY frustrated with the server issues, but that kind of reaction is just unecessary. I think everyone has the right to complain, but going so far as to offend the dev team in a personal level and Japanese players and people in general just feels wrong to me.

Shit that sucks, he did a great job with the team, and it surely isn't his fault :(
I did complain as well and I feel bad about it now (Not like a 3 year old or with personal attacks though) , and I sincerely apologize to Joshi-P and his team.

Quote:

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Originally Posted by Abriael

Saying that "this product did not deliver what it was supposed to deliver" is downright shameful, as the quality of this game is extremely high. Judging it on two days of server problems is something you should be ashamed of yourself for.

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Are you kidding me? Alright, replace the hamburger with a car. I should be ashamed of myself? Why, because I pre ordered a game so I could get to play early access which I didn't get to play? Correct me if I'm wrong but nowhere on the "PRE ORDER NOW!" banner(s) did it state that chances of you actually playing the early access were pretty low. False advertisement, baseless statements (from you), and nothing but "I'm sorry, thank you for your support." and I should be ashamed of myself? Please tell me you jest, otherwise this is just too gold. It is people like you who ruin the so called community, try to see the world with both eyes, friend.

If you don't care about being treated as a second rated citizen, if you don't care about lack of communication, if you don't care about genuine apologetic vibe from the developers, all you do in this situation is enable them for future misconduct. Next thing we know JP servers will receive content updates half a year prior to the rest of us.

I don't believe these whiney kids....this launch war better than _any_ launch I have witnessed before. I feel sorry for Mr. Yoshida...don't let 'em pull you down. You did an amazing job and you know it!
吉田さん、本当にご苦労様でした。

Quote:

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Originally Posted by Areth

Are you kidding me? Alright, replace the hamburger with a car. I should be ashamed of myself? Why, because I pre ordered a game so I could get to play early access which I didn't get to play? Correct me if I'm wrong but nowhere on the "PRE ORDER NOW!" banner(s) did it state that chances of you actually playing the early access were pretty low. False advertisement, baseless statements (from you), and nothing but "I'm sorry, thank you for your support." and I should be ashamed of myself? Please tell me you jest, otherwise this is just too gold. It is people like you who ruin the so called community, try to see the world with both eyes, friend.

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Yes, you should be ashamed of yourself. Early access is and was simply a perk, a bonus. As such is legally and formally not part of the product. You did not pay a dime for early access (as a preorder has the same price as a normal purchase), so your overdramatic reaction simply does not have legs to stand on.

You purchased the car, and they delivered it two days later because it had a problem, that has been fixed. Happens. Get over it.

MMORPGs are products that last years and provide a long time of entertainment. Reacting dramatically for a delay of two days is foolish, shameful, and should be frowned upon by every party involved.

Yoshi needs to go on vacation for a couple weeks. Server issues suck but im sure they will clear up the issue soon enough. So far this is an amazingly fun MMO and i know il be playing it for quite a long time if it gets solid content patches. Keep up the great work, Yoshi!

All and all this hasn't really been that bad. There are certainly things that need to be addressed but from the looks of it the team is well aware of the problems.

When I'm in game I am really enjoying myself. As soon as they get the servers stable and fix the afk thing they can start addressing game issues and we can begin.

I am not "white knighting" (which is the most useless term and one the reasons the mmo community is considered poison). The game has problems and they need to be fixed, but based on the communication from SE and the passion shown, I have faith they will be addressed. They didnt invest the amount of money a second time to have the game fail at launch.

If you are really that hurt over the ~3 days of problems that have had during you free play time, please don't subscribe. You are the kind of player that yells at people in dungeons and makes the community toxic. Relax, enjoy a really fun game and just move on.

Edit - grammar

The guy's stressed out - he's got a lot going on, and hey, the good news is that there's a lot of us who support him in the NA/EU but don't say anything because when they do, they get attacked by the people who are having a bad day with ARR. I haven't always been able to get in-game, but I'm aware that coming on forums and ranting and whining about what I'm missing out on isn't going to help anyone do anything. I'll provide my feedback on the situation when necessary, but that's it.

I support Yoshi-P and his team's valiant efforts despite such immense pressure. Every team is going to face challenges - it just so happens that this one is regarding server issues in NA/EU. The game is already a stellar title once you get in-game, so here's hoping for the best for the guys. :)

To all those who wana show appreciation!:

http://forum.square-enix.com/ffxiv/t...DARE-TROLL-%28



Please spread the word and lets all give yoshi a warm loving thank you!

Every one of these monster games has these hiccups, i for one , like many of the silent majority support yoshi and his team. I wish that these vocal whiners would quit their bickering so wecan continue to contribute to getting the behemoth. awakened so the rest of us can play. I shall continue to lurk and support yoshi and his team and hope the silent majority will come forth and support as well!

Hey, I'm just talking about Equity here. I don't mind the wait as long as every player has the same issues as we do. Yet the thing is, the Japanese players aren't having the same issues. So... where is the Equity.

Aside from that, the game is fine and I really enjoy it. I'm not cancelling my reserve/order because I know that eventually the game will be fixed.

I'll wait for a translation, from Reinheart perhaps, before assuming anything. Sometimes tears come from relief after a huge effort when you relieve the stress and worry that you would never get it done. It wouldn't surprise me, though, if a lot of it had to do with the poor performance of the NA/EU servers themselves.

Any high-traffic forum seems to concentrate the rage posts and trolling. Even these v1 forums were infamous for it. (Kind of not surprising that people who get entertainment from ganking and headshotting would behave verbally like that as well, but that's a whole other field of study.) That doesn't excuse such meanness, especially directed personally towards Yoshi-P or any individuals who are serving the community. Personal attacks are inexcusable.

However, people do have a right to express their frustration at how the last two weekends went. Yoshi-P himself probably feels this way more than any of us. Here we have a beautiful game we want to share with friends, and when it finally arrives, it's inaccessible to many, and longtime friends and guilds are separated by these game server issues. In a social game, the choice is to devote whole days to trying to join a server with friends, or to play alone. It's more than inconvenience. Previously and going into launch, at least NA and EU prime time offer zero regional servers that allow character creation. That affects many of us and probably Yoshi-P the most.

But I do agree with the OP in this: that it's sad that people focused their anger on Yoshi-P and team, when they should have been angry at the situation and supported the only people capable of fixing it.

Expressing frustration is different than making crass comments about WW2. People need to grow up.

If Early Access had been done from Wednesday or Thursday instead of Saturday 200% of this negative feedback posts would have been avoided. As simple as that. With that said let bygones be bygones and lets enjoy our RR :)

Want to see something sad, lodestone:


08/27/2013 6:03 AM
Regarding Congestion in Japan Data Center Worlds (Aug. 27)
Thank you very much for playing FINAL FANTASY XIV: A Realm Reborn.

Currently, an extremely high number of players are enjoying the game. Should the number of players continue to increase at the current pace, there is the possibility that our expectations and server capacity will be greatly surpassed. Therefore, in order to maintain a stable gameplay environment, we are implementing login and character creation restrictions.

In order to be able to welcome a drastically greater number of players, we are starting as early as this week with preparations to increase our facilities, to be ready by early next week. Until that time, we will be continuing to implement these restrictions as required, and we ask for your understanding and patience.

We sincerely apologize for the inconvenience, and once again thank you for your understanding and cooperation in this matter.

I dont blame Yoshi for this crap. Hes done a great job of the game and what he was supposed to do. If anything the only mistake hes done is not implement an AFK kick thing in the game.

As for the stability of the servers ... thats all on the overpaid idiots that are supposed to be managing the servers here and the logistics behind them.

I do feel bad for Yoshi though. Hes been very passionate for the game from day one and has been working his ass off ... now it all stands to come crashing down because some foreign dbag cant get his shit together.

You whiny immature people should be ashamed of yourselves!

This is why I don't blame Yoshi-P but I blame the higher ups at SE who can't predict the actually interests in this game when it comes to the overseas market. Making both NA and EU players playing on the same amount of servers that the JP have is kind of under estimating your overseas market. JP players compared to both NA and EU players is marginly small.

I hope they get this fixed but I do not hate any of the devs I just think this is unfortunate and this stream has helped me to see that Yoshi-P is the right person to direct this game. Before seeing the stream I didn't know much about him, but now all I want to do is hug him and support him but not blindly!

I just don't understand this logic. All MMOs have bugs at beta/EA/launch. Why are people so angry over bugs that are getting fixed? Its not like they are just leaving them.

I really think the F2P crowed and the people who wanted to race to lvl. cap and be ahead of everyone else but could not log in are the worse at complaining about the launch bugs.

Yoshi-P and the development team are our version of the Warriors of Light (Bahamut of course being the disastrous 1.0 launch). I appreciate all they've done for us, and like the OP, I'm rather ashamed at the sheer sense of petty entitlement I've seen from the NA forums over the past few days.

To Yoshi-P and the Development Team: Thank you all so much for all the hard work you've put in over the past 2.5 years. We DO appreciate it!

Quote:

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Originally Posted by LoLo

This is why I don't blame Yoshi-P but I blame the higher ups at SE who can't predict the actually interests in this game when it comes to the overseas market. Making both NA and EU players playing on the same amount of servers that the JP have is kind of under estimating your overseas market. JP players compared to both NA and EU players is marginly small.

I hope they get this fixed but I do not hate any of the devs I just think this is unfortunate and this stream has helped me to see that Yoshi-P is the right person to direct this game. Before seeing the stream I didn't know much about him, but now all I want to do is hug him and support him but not blindly!

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Pretty much this. I have never blamed Yoshi for these problems, I think him and his team have done an amazing job and the game itself is incredible. I do, however, blame his superiors in failing to provide him with money or the go ahead to buy more server racks/whatever is needed. I really do feel for Yoshi, and I hope he gets to take a nice, well-deserved vacation soon.

Nah SE deserved what they got lol. OB, EA, Launch and now CE Pre-order bonuses are fucked up. Yoshi needs to stop crying and act like a boss lol

You guys who disrespect Yoshida and his team are all morons, there is no need for this man to be tearing up, that shows he is disappoined in the treatment he is getting from the unappreciative people who cant see he is working extremely hard, i remember reading a rumor he was ready to step down, although it was just a rumor i wouldnt be surprised if he did considering all the stress you crybabies put on him, just lighten up people everything will be just fine, if we want this game to be here long i suggest we start being more supportive and show more gratitude, its nothing that can make a person give up more than a disrespective and ungrateful community.

Quote:

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Originally Posted by Abriael

This course of action is the most effective in the long run. it's a good thing that they didn't budge to short sighted demands. What they're doing ensures that past the launch rush servers will have a reasonably balanced population and won't become ghost towns as it happens to every other MMO where the developers cave to pressure and add servers without looking at long term.

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Well I don't agree with your analysis. But I do agree that the current "course of action" will be "effective in the long run". Simply because enough people will stop trying to log in and the congestion will be solved.

I expect in a couple of weeks this will be the case. I don't think driving paying customers away is desirable. Aion followed this method for dealing with the initial rush and it did not work out well for that game in the US. Of course this is a different game and its' results will likely be different.

Personally I respect what Yoshi has achieved. I can still disagree with his decisions though.

edit: clarity