Originally Posted by
Aniya_Estlihn
These items were never intended to be in game in the first place as the main development team doesn't work on the cash shop. As has always been, and will always be, the case.
If the shop didn't exist, their positions wouldn't exist and nor would the exclusive sets we see there. The most they really 'do' with the main game is tell YoshiP and the actual item team what their plans are so they don't conflict.
The really only indefensible thing is that NPC outfits, hairstyles, past events items, mounts of previous in game things, etc. get put on the shop when they absolutely should be in game rewards.
The unique things made by the cash shops item production team, however? Its whatever to me. I don't feel people should get mad over the fact a premium item that was made by a team that isn't even directly working on the game and its patches is sold for money.
Its kind of a nothing-burger when you know how the shop is set-up, funded, staffed, and has been run since its introduction in 2.4X
One could make the argument that they should just close the shop and bring those staff members onto the main team, but then we'd sacrifice concerts, infrastructure updates, fanfests, etc. as those are the things the shop funds.