When are you going to fix the RANDOM DISCONNECTS?

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12-22-2021, 09:52 AM
Brennus

Quote:

Originally Posted by HarleyLiz

I was knocked out of doing an active dungeon where i waited almost 15 minutes before it started. I feel for my dungeon teammates that wonder why I disappeared and couldn't get back in because the queue wouldn't allow me to quickly log back in.

I've been disconnected in dungeons, just checking my retainers, teleporting from one zone to another or across Ul'dah, Limsa, or Old - New Gridania. And each time I've had to go back into a queue, which in the last few days has been around 2.5-3k long during peak hours. Off peak it's better, but not by much. That's why I've given up on the Duty Finder and grouping with other players. All I do now is the MSQ and Trust parties - when I can stay on long enough to do so. It has been a very frustrating couple of weeks indeed.

PS: I'm on hard-wired ethernet, and I'm getting very fast throughput on everything, so it's not an issue with my end or network.
12-22-2021, 10:05 AM
EaMett

East coast Aether baby here. Once through the 2002 login maze, the connection to the servers has been impressively stable. That isn't to say I haven't been disconnected or known people to disconnect, but every time it's happened to us, upon inspection it turns out it was unrelated to SE servers and instead was some packet loss on the way to/from the server (bad hop, thanks ISP). Fixed it with a VPN service and can access the game for days without any connection or lag issues. Conversely, if I forget to turn the VPN on, the odds of getting DCed or getting major lag spikes become pretty high.

There are some notoriously bad hops out there and many people end up with traffic routed through them. If you're on the east coast you might have noticed a vile Atlanta hop (I think it was Atlanta? Been a while).
Anyways, given how stable things have been on Aether for the past couple of weeks, if you're having issues it really wouldn't hurt to take a look at things on your end with tools like MTR, etc... Even if you think your internet is good/fast.
12-22-2021, 10:16 AM
Vrankyl

Quote:

Originally Posted by NanaWiloh

https://forum.square-enix.com/ffxiv/...massive-queues As I said in my post possibly a node issue oh look someone showing data point too a node. The node does not belong to SE and comes before the servers. Since it belongs to NTT who's data centers house the servers SE can call them about it.

Which is all SE can do, and NTT can (and probably has) just laugh at them and tell them there is no problem. There is nothing else SE can do, short of moving the NA Data Center again. Which is only possible if they aren't still under contract with the current one, and if they have the funds allocated to doing so.
12-22-2021, 10:22 AM
NanaWiloh

Quote:

Originally Posted by Vrankyl

Which is all SE can do, and NTT can (and probably has) just laugh at them and tell them there is no problem. There is nothing else SE can do, short of moving the NA Data Center again. Which is only possible if they aren't still under contract with the current one, and if they have the funds allocated to doing so.

True but I consider it luck that its a ntt node. When the data center was in the eastern part of Canada it was a level3 node. SE literaly could do nothing for those suffering from 90k back then. Not even a phone call as a different company was housing the servers..
12-22-2021, 11:32 AM
Vahlnir

Quote:

Originally Posted by Kes13a

just tossing it out there, but what have you done on YOUR end to make sure it is not something you could have resolved yourself long before the latest patch?

by not answering anyone's questions it is almost like you are just complaining for attention

Yep. If we had some actual information to go off of we might be able to offer some suggestions. As it stands though...they seem to be opening up their thread every day just to complain, which ultimately solves nothing if they are doing nothing otherwise.
12-22-2021, 11:43 AM
Kes13a

Quote:

Originally Posted by Vahlnir

Yep. If we had some actual information to go off of we might be able to offer some suggestions. As it stands though...they seem to be opening up their thread every day just to complain, which ultimately solves nothing if they are doing nothing otherwise.

not saying SE is blameless, the login servers have obvious issues and so forth

but, honestly, this is like a real life example of that joke...

person prays to god for a lottery win, needs it for virtually everything thats wrong in their life. goes on for months, then years. finally gets fed up and goes into a church and is cursing god out for not delivering a winning ticket.
a vast voice rings through the church.."meet me halfway... BUY A TICKET"

in some cases this seems the same, make sure its not an issue on your end, then you can actually say you did all you could, not sure why people wouldnt... seems irresponsible

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