Might be worth submitting a bug report in-game as well.
Let them not say we didn't try to bring it to the devs attention.
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08-14-2018, 08:50 PMzztoluca
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08-14-2018, 08:50 PMnranolaIs this the instance you're talking about?Quote:
Originally Posted by Luna-M
If so, they stated there that the GMs had to do a lot of leg work and get special permission "from the very top" in order to go through with the process, which was: 1) GM relinquishes the plot, 2) Player buys back the plot, 3) GM reimburses purchase price to the player. I don't know if GMs have the ability to buy a plot in place of a player... I haven't seen anyone report about a GM being able to do so yet. If they can't, then even if the GM was able to relinquish the plot, the affected player would then have to contend with the invisible plot timer before they can repurchase their plot.
Also that instance where the player was conned out of their house vs. someone losing the plot due to a bug, are two difference scenarios. On one side you have a situation where two people went into a 1:1 transaction knowing full well what one was getting and what one was losing going into it, which makes GM intervention more clear-cut; and on the other side you have one person losing their house to the system unfairly and potentially another innocent person who was just looking to buy/relocate to a new house, which makes things a bit more complicated.
Square Enix has their hands tied on this one. The only real solution is to fix whatever is causing the demolitions, which may be easier said than done... but in my opinion should absolutely be a high priority fix. Square Enix has been pushing out more and more housing-related items with each patch which means that they know that housing is important to a lot of players. This can be an absolute deal-breaker for a lot of folks. Why buy a house if it can just demolish by itself despite all your efforts to keep it standing, and not even having any recourse afterwards? -
08-14-2018, 08:57 PMLuna-MI don't think that's true at all. It's a old meme at this point that SE only cares about JP community.Quote:
Originally Posted by SunAurel
Yes, I believe so.Quote:
Originally Posted by nranola
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08-14-2018, 09:01 PMTaurusGilgamesh
While this issue is more than concerning, I also want to pinpoint some informations and remind on some things:
- entering a house will reset the demolishment timer. For FC a member needs to enter, for private the owner has to enter.
- You receive an email when demolishment is underway.
- the demolishment system is disbanded when something bad happen in the world regularly.
- when the system is disbanded, entering the house won't affect the timer and the timer will continue after the system is active again
So since I don't know when the sudden demolishes happen, I think that SE just don't have a fallback for the email system when the system needs to be disbanded temporarily. So lets say, you are close to demolishment and the system is processing a queue for change your notification ingame and sent a mail. then the system is disbanded, your reminder was eaten entirely and it won't be queued again. In that situation it can also be, that a script error applies which makes it impossible to reset the timer anymore.
So if thats the case, the best solution to prevent this from happening is to just stop and restart instead of pause and rewind. However, its just a theory. -
08-14-2018, 09:08 PM24spencer
friend of mine lost their house literally the day after we were both standing inside it, discussing how it could be decorated.
this isn't a case of "oh make sure you're the owner". They had no tenants. What good would checking the timer have done them? They were already in the bloody thing. -
08-14-2018, 09:11 PMMomomiMomi
So has anyone who has a house checked your demolition timer lately?
It's maybe possible that, somehow, since they disabled the timers on the Japanese side recently, the timers have just stopped refreshing. i.e., they're just counting down and never resetting back to full time. -
08-14-2018, 09:17 PMCyllaAs I'm always in mine, I don't check the timers (but I should at this rate). I just pulled mine up and I've got nothing showing up in the menu for either personal or FC house. I'm the only one on at the moment and nobody I believe stepped foot into the FC house after midnight. I haven't walked into the FC house yet today. All that showing up is company projects and exploratory timers.Quote:
Originally Posted by MomomiMomi
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08-14-2018, 09:17 PMSunAurelThey stopped housing demolition for the japanese data centers a few weeks back because there were some natural catastrophes affecting the islands again and it's still suspended. I remember a few threads popping up with 'NA/EU also have to fight with forest fires etc. right now why do we not get suspension of the auto demolition'Quote:
Originally Posted by Luna-M
Here is the source: https://na.finalfantasyxiv.com/lodes...ffaceba8982dfc
and no I don't think it's a stretch to say that SE listens to its JPN homebase more than their international audience. After all they design content (like Eureka: Pagos) for the way the jpn audience played Anemos, which was miles different than we did with the FATE Train. -
08-14-2018, 09:25 PMRymmWhen they stop the auto-demo timer, they stop it for all datacenters at the same time. And they have stopped it for natural disasters in both Japan and NA.Quote:
Originally Posted by SunAurel
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08-14-2018, 09:26 PMMomomiMomiWhen was this?Quote:
Originally Posted by 24spencer
And if this is a real issue, good luck all home owners. -
08-14-2018, 09:27 PMSunAurelhttps://na.finalfantasyxiv.com/lodes...ffaceba8982dfcQuote:
Originally Posted by Rymm
Elemental, Gaia, and Mana only. Those are the Japanese Data Centers and it is still suspended. I would not be surprised if they somehow made an error in their coding and the other data centers were affected by this in some way. If that's the case and it does not count when we enter our hourses since July 31th then we will all lose our houses in a few weeks -
08-14-2018, 09:36 PMRymmHmm, wasn't even aware they had paused the demo timer again. I know when Japan had that big quake in 2016, they paused all the timers. And when the Gulf got slammed by those hurricanes earlier this year they paused it across all data centers again. This is only the what, 3rd time ever they paused? Maybe because the flooding is more localized they opted to only pause the timers in the areas most likely to be impacted.Quote:
Originally Posted by SunAurel
I took a break from the game in July. If that was the case then my house would already be vapor. (It's not.)Quote:
Originally Posted by SunAurel
If this is a thing, it needs to be fixed asap. However, I haven't seen anything concerning it but hearsay and highly suspect reddit posts so forgive me if I don't jump into the whole "the sky is falling" routine right away. -
08-14-2018, 09:38 PMBourne_EndeavorNo, you just immediately dismissed the entire thread as "Smells like trolling to me."Quote:
Originally Posted by Odstarva
How come you can have a, frankly, bias and dismissive opinion, but when I call you out on it, suddenly I'm angry? You're entitled to an opinion. Just as I'm entitled to challenge it. -
08-14-2018, 09:47 PMBillyKaplan
If this is really a problem of timers going sideways, we're only going to be seeing more of this. The fact retainers seem to be affected as well worries me even more.
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08-14-2018, 10:00 PMLuna-MThey stopped NA/EU last year when there was a disaster (Florida I think, excuse this European not keeping up to date with the news). Though I'm a little surprised they haven't stopped them in NA due to the California fires.Quote:
Originally Posted by Rymm
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08-14-2018, 10:04 PMPaladinleedsyeah, I think it was for Hurricane Irma that they suspended it. But it gets even better. The California wildfires due to the heat... EU has been getting them too. There was one about 30 miles from where I live. Took the firefighters 3 weeks to be able to douse it completely. And that's just one part of England, they've been rampant throughout Central/Eastern Europe IIRC too.Quote:
Originally Posted by Luna-M
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08-14-2018, 10:14 PMCanadaneI've seen a number of houses go up for sale this month alone.Quote:
Originally Posted by SunAurel
Perhaps not absolute confirmation, but the idea the demolition timers are still ticking for Primal seems to be on. -
08-14-2018, 10:23 PMMomomiMomiShould just stop it every summer. We have wildfires here pretty much every year.Quote:
Originally Posted by Luna-M
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08-14-2018, 10:26 PMMahrzeOr better yet, finally accept the housing system they have is silly and embrace instanced housing for all players as a permanent purchase. You know, a thought sprinkled with some seasoning of reason.Quote:
Originally Posted by MomomiMomi
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08-14-2018, 10:32 PMLuna-MSo do we in Europe but isnt the wildfires really bad this year?Quote:
Originally Posted by MomomiMomi
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08-14-2018, 10:36 PMCyllaThis so much ^ but we all know SE not going to back down on their "community like feel" :rolls eyes:Quote:
Originally Posted by Mahrze
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08-14-2018, 10:48 PMRymm
If things are that bad in Europe or California (all I know is what I see on the international news and it's tough to judge just based on that) I would suggest petitioning SE to halt the timer. It's what the players did when those hurricanes were wrecking the Gulf and I think that is by far the largest reason they got the timer paused. Like I said, it's hard to get an idea how bad things really are when they are happening in other countries. It could be that SE is aware that something is going on, but not grasp the magnitude of the impact it is having on the playerbase.
Squeaky wheel gets the grease, and all that. -
08-14-2018, 10:51 PMMomomiMomiThey're really bad almost every year. Not as bad as last year yet, but close.Quote:
Originally Posted by Luna-M
On a personal level, almost had to evacuate last year. Evacuation zone was just right across the street. Just had to put up with heavy smoke in the air this year.
Check out our yearly statistics. So much burning.
https://en.wikipedia.org/wiki/List_o...rly_statistics -
08-14-2018, 11:19 PMJunseiKeiWhere exactly do you see them in game?Quote:
Originally Posted by MomomiMomi
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08-14-2018, 11:23 PMMysteltain
Huh, this would explain why entering my personal house yesterday gave me the "Auto-Demolition Canceled" message yesterday. I had been in my house at least two weeks prior, so it was rather strange to see that.
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08-14-2018, 11:23 PMKaoru_NagisaTimers Tab ( which is CRTL + U for me on keyboard ). Check under Estate - if a timer is going, it shows up there. If the timer is supposedly reset, nothing will show in that tab besides airships and company projects ( for FC houses ).Quote:
Originally Posted by JunseiKei
It would really be nice to have a moderator get word to us from SE or at least escalate the issue for their notice. Let's try not waiting 3 months to fix an issue that could have lasting ramifications and get more Kotaku articles written, yeah? -
08-14-2018, 11:25 PMElamys
I logged in and checked my timers, no demolition timer appears, which is normal if you're like me and use your house daily. Very concerning.
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08-14-2018, 11:26 PMDustytomeIt will show up in the timers menu under the estate tab. It won't show until you're at risk of losing the plot.Quote:
Originally Posted by JunseiKei
https://img.finalfantasyxiv.com/t/26...bf4a16ef_0.png -
08-14-2018, 11:26 PMJunseiKeiAh, that explains it. Thank you~Quote:
Originally Posted by Dustytome
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08-14-2018, 11:50 PMCyllaThank you for the clarification on that. Always thought there was a timer regardless of it being close to demo or not.Quote:
Originally Posted by Dustytome
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08-14-2018, 11:52 PMWolftamerI dunno. JP gets a hurricane they shut down Auto Demolition within a few days. US gets hit hard by a few and it took over a month of the community begging for them to finally shut down the timer on the NA servers. I think there is still a certain bias.Quote:
Originally Posted by Luna-M
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08-14-2018, 11:54 PMWolftamerThis is one of the really stupid parts about the demolition timer....there is no way to view it. The emails are all you get. You can't view it in game, mog station, anything like that. You are completely up to trusting SE on the timer.Quote:
Originally Posted by MomomiMomi
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08-14-2018, 11:57 PMValkyrie_LennethLiterally 2 posts above you is a post with a picture of the timer in game....Quote:
Originally Posted by Wolftamer
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08-14-2018, 11:58 PMWolftamerThey did, but they didn't do it until about a month or so after they hit. It took a lot of begging by the community to finally get SE to do something.Quote:
Originally Posted by Luna-M
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08-14-2018, 11:58 PMOptinator
Welp I lost my Lavender Beds cottage. No warning email whatsoever. I basically use it as my home base and this time it was just gone. Submitted a bug report but.. yeah, not getting my hopes up. I'm not fuming angry or anything, but this is a serious issue that needs looking into, no? Or is housing that much of an afterthought now?
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08-15-2018, 12:00 AMWolftamerYeah, I forgot it does appear if you are in the 10 day window. You cannot see it until then though (which is still stupid and still putting a lot of trust in SE).Quote:
Originally Posted by Valkyrie_Lenneth
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08-15-2018, 12:05 AMValkyrie_LennethI mean, if you aren't in your house at least once a week, why would you need one to begin with? I hang out in mine all the time.Quote:
Originally Posted by Wolftamer
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08-15-2018, 12:07 AMInkstainedGwyn
I am curious, as it was mentioned before about retainers, etc.... can we pin a common denominator in the demolished houses? Would it be something like "accessing your retainers inside"?
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08-15-2018, 12:07 AMAmiraA Concern For Us All
Drinking my coffee, reading stories about this issue (not only here but on reddit as well), and my heart goes out to anyone that this has affected.
As someone who's main reason for subbing is to maintain a house that I've poured RL time and RL money towards, this is terrifying. I wasn't a crafter, I had no IG way to make fast gil, and through effort and some charitable donations from friends, I saved up enough to purchase my small plot, which was a huge gaming milestone for me. I remember the day I bought it, logging out right in front of that plot before maintenance, not getting any sleep so I can log in as soon as servers were back up. Even before they added the basements, I didn't think twice about dropping what was my entire nest egg on my house.
I was so happy, even now - years later, I still sit in my humble little garden and reminisce of old friends visiting me (who have since unsubbed), cooking food before raiding, perfecting my rotation on my training dummy, visiting houses in the neighborhood, watching the plot next to me go up, then get demo'd, then a new one go back up. I wonder then how many of us have these same feelings, same memories, same attachments to our houses, our friends houses, our FC's houses. Doesn't matter if it's a mansion, or a small one, doesn't matter if your decor was years in the making or you simply need a place to put all those event posters SE seems to love giving us (THEY DON'T MATCH ANYTHING! >.<). To think that a bug in game, or a flaw in a code, could rob a player of all those feelings, of all that time, and ESPECIALLY of all that money both in-game and in real life, is heart wrenching.
I personally would have little reason to log in and maintain my sub.
There's a content drought till September and even when a new flood of content, a new expansion, whatever, comes out - I would be homeless in game, I would have lost a place I return to, a place I log out of. I would have lost my altar to Minfilia, my altar to Papalymo, even my altar to the Sultana (before it wasn't needed anymore). I would have lost a home I shared with my in game husband who is also my real life one.
I highly doubt the people who have reported losing their houses out of nowhere are making it up, they've submitted tickets, they've called GM's, they've called hotlines, they've reached out. If it happens that they've fabricated this whole thing then shame on them, but even if there's a chance, however minute, that this could affect ANY of us, at ANY time, without warning, this should be looked into, this should be a concern for all of us. Think deeply about the IG homes you own, or your FC owns, or those who's homes you've visited. Maybe you've written on their guest book, maybe you've practiced on their own training dummy, maybe you've wanted to burn down their outdoor decoration for bringing down the property values of the neighborhood (YOU KNOW WHO YOU ARE!).
There's ultimately a person (people) behind that avatar who owns that house, so let's try to not only be sympathetic, but also escalate this, sticky this, bring some light into this issue. Just because millions of players haven't experienced it, it doesn't mean it couldn't affect you. We don't want to have to wait until 5 people becomes 50 or becomes 500, before this becomes "real". -
08-15-2018, 12:10 AMLouvainIt did not take over a month. It took only a few days for them to acknowledge it after I made the thread, and the week after they patched it in.Quote:
Originally Posted by Wolftamer
Edit; Yoshi-p's direct response to the thread, placed about 4 days after it was started; http://forum.square-enix.com/ffxiv/t...32#post4402932
Ontopic;
The amount of "are you SURE it wasn't on the housing demo?" has been a repeated, annoying question. The people who make these kind of threads are very well aware, you would know if someone lost their house to timer demo and would not know it as the question would be phrased of "hey, haven't been on in a while and my house is gone!"
For those affected, I hope you get some sort of compensation. I'd be devastated if I lost my house. There have also been known issues about demo timer emails not going out properly, which has caused issues.