NEVER add INSTANCE on a patch/expansion day.

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Originally Posted by Luxpheras

Greetings,

Thank you for the feedback on instanced content and your experience with the initial release of Patch 4.2. We apologize for any inconveniences that were caused by these server issues during the first few hours of the patch release.

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Please tell us that your infrastructure is going to be improved in time for 5.0.

FFXIV is a great game and its success reflects that, I think. But the hardware and software infrastructure needs to be there to support that. That we're seeing this issue again, on a regular content patch... it's a bit worrying.

I didn't have any trouble like the raubahn savage incident at all, nor did anyone in my FC report having any. Maybe it's not a problem on Aether data center?

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NEVER in EVER ADD INTSNCE DUNGEON ON A PATCH DAY.

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Uhh, when else do you propose they should be added, exactly?

If it bothers you that much just pretend the "patch day" is a few days later than it actually is. Bam, no more congestion.

It's like going to the theaters. Go there on the first day a new hit movie comes out, you're gonna have to deal with long lines. That's just the way it is.

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They've done it before, had tons of complaints, and they did it again.

Don't you see--they know you're gonna play it anyway, regardless of your complaining about it. It angers us all, but if they keep doing it, it's obvious they don't care.

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There's a difference between not caring about an issue and there only being so much they can do about an issue.

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Originally Posted by Fynlar

There's a difference between not caring about an issue and there only being so much they can do about an issue.

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They have a queue system. Put those duties in the queue. Problem solved. It's not like flipping a switch, technically speaking, but they don't have to reinvent the wheel, here.

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Originally Posted by Johaandr

Trying to do sigmascape but i cant get past tru this annoying instance.
Havent SE learned their lesson from sb Raubahn?
NEVER in EVER ADD INTSNCE DUNGEON ON A PATCH DAY.
I dont want to wait hours or days to be able to cuse its just a game.

Cid Savage is stupid.

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*thinks* What? New content is only added to the game on patch days. How do you expect them to ever add new instanced content if you don't want them to add the content on the only days they can add it on?

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Originally Posted by Sylvina

I didn't have any trouble like the raubahn savage incident at all, nor did anyone in my FC report having any. Maybe it's not a problem on Aether data center?

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I think it depends on the time of day that people are trying to do the content. On patch day when I went to log in, I had a queue of 8 people ahead of me to connect to Cactuar. That was the only time on patch day that I actually had to wait for something other than a cut scene.

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Originally Posted by Tridus

They have a queue system. Put those duties in the queue. Problem solved. It's not like flipping a switch, technically speaking, but they don't have to reinvent the wheel, here.

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Alright so, most of them are DPS dungeons, with few tank and healer dungeons, so everyone is waiting a long time for either them to pop up.


:D

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Originally Posted by Tridus

They have a queue system. Put those duties in the queue. Problem solved. It's not like flipping a switch, technically speaking, but they don't have to reinvent the wheel, here.

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As long as the queue system being suggested is handled through simply talking to Cid or related questing NPC and it's done automatically, sure. If you're suggesting they be added via Duty Finder or some other menu, then no. I woudln't suggest that until they beef up their systems first. Adding a system like that will only increase the demand of making them replay-able, the Grand Melee from HW for instance.

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Originally Posted by Kyuuen

As long as the queue system being suggested is handled through simply talking to Cid or related questing NPC and it's done automatically, sure. If you're suggesting they be added via Duty Finder or some other menu, then no. I woudln't suggest that until they beef up their systems first. Adding a system like that will only increase the demand of making them replay-able, the Grand Melee from HW for instance.

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I would hope that if they do implement it that it's just a dialogue box that pops up(similar to the vote kick/abandon/confirmation that you will be synced down for the content) where it basically says "You will be placed into queue for the instance" with you needing to select "Okay" or "Cancel" for if you want to queue up, or go do something else.

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Originally Posted by Fynlar

Uhh, when else do you propose they should be added, exactly?

If it bothers you that much just pretend the "patch day" is a few days later than it actually is. Bam, no more congestion.

It's like going to the theaters. Go there on the first day a new hit movie comes out, you're gonna have to deal with long lines. That's just the way it is.



There's a difference between not caring about an issue and there only being so much they can do about an issue.

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Doesn't even need to be different day. Was at dialysis when patch came out. Came home several hours later and had no issues at all.

Devs do not listen to these people.
You are the artists, you make the scripts, you want a certain feeling and story to go the way you want.
These people that complain about instance fights don't understand that it is more important for the script and story to keep its purity than it is to sacrifice that so things work perfectly day 1.

Story and feeling in FFXIV is one, or probably the most important thing. If you change that and lower the quality of that you're listening to the wrong things.

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Originally Posted by Ghastly

Devs do not listen to these people.
You are the artists, you make the scripts, you want a certain feeling and story to go the way you want.
These people that complain about instance fights don't understand that it is more important for the script and story to keep its purity than it is to sacrifice that so things work perfectly day 1.

Story and feeling in FFXIV is one, or probably the most important thing. If you change that and lower the quality of that you're listening to the wrong things.

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I don't think the discussion is that they should be removed, moreso that they should be handled differently so we don't have more incidents like what was experienced in the beginning of Stormblood with Raubahn. Read more than the title. ;P

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Originally Posted by Ghastly

Devs do not listen to these people.
You are the artists, you make the scripts, you want a certain feeling and story to go the way you want.
These people that complain about instance fights don't understand that it is more important for the script and story to keep its purity than it is to sacrifice that so things work perfectly day 1.

Story and feeling in FFXIV is one, or probably the most important thing. If you change that and lower the quality of that you're listening to the wrong things.

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Speaking personally, interrupting a storyline with a click-fest at an instance NPC lowers the quality significantly in and of itself. FFXIV's level of immersion is fairly poor to begin with, but what little it manages to scrape together arises from the storyline. Being rudely snapped out of the storyline flow by an error message shreds it.

Also, seriously, there's very little 'purity' to the script and story here. I'm not saying the storyline's bad - it isn't - but it already tolerates significant restrictions placed upon it by various outside forces. One example is simply the update cycle itself; it immediately imposes a restriction on pacing, forcing the storyline to be strung together from chunks of content that are satisfying in and of themselves, without requiring the next piece. It's normal. Good TV shows do the same thing; they'll write around the schedule of the actors and the actresses, for example. Any halfway-decent writing team for this type of content sketches out the broad strokes of the story, but leaves themselves plenty of wiggle room to accommodate unforeseen issues. Instance congestion certainly falls into that category, in my estimation.

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Originally Posted by Kyuuen

I don't think the discussion is that they should be removed, moreso that they should be handled differently so we don't have more incidents like what was experienced in the beginning of Stormblood with Raubahn. Read more than the title. ;P

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I read more than the title ;P
This is only the second time something like that happened and it didn't even last a day. I rather not be able to complete a fight for a few hours than lose the experience of that because people are stuck for a few hours. But that's my point, you can disagree, I want them to also hear my feeedback on it.

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Originally Posted by Vhailor

Speaking personally, interrupting a storyline with a click-fest at an instance NPC lowers the quality significantly in and of itself. FFXIV's level of immersion is fairly poor to begin with, but what little it manages to scrape together arises from the storyline. Being rudely snapped out of the storyline flow by an error message shreds it.

Also, seriously, there's very little 'purity' to the script and story here. I'm not saying the storyline's bad - it isn't - but it already tolerates significant restrictions placed upon it by various outside forces. One example is simply the update cycle itself; it immediately imposes a restriction on pacing, forcing the storyline to be strung together from chunks of content that are satisfying in and of themselves, without requiring the next piece. It's normal. Good TV shows do the same thing; they'll write around the schedule of the actors and the actresses, for example. Any halfway-decent writing team for this type of content sketches out the broad strokes of the story, but leaves themselves plenty of wiggle room to accommodate unforeseen issues. Instance congestion certainly falls into that category, in my estimation.

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You can feel that way personally

Personally I feel instance fights define FFXIV's story a lot, those moments are the ones I remember the most in the story. I still clearly remember fighting Raubhan in Heavensward and fighting Zenos at Yanxia.

Without those instance fights you lose a lot of the purity.

How about a ingame lottery.
Everyone pull a lottery and get a number between 1 and 7. The number decide on which day of the week it get unlocked for your character.

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Originally Posted by Ghastly

I read more than the title ;P
This is only the second time something like that happened and it didn't even last a day. I rather not be able to complete a fight for a few hours than lose the experience of that because people are stuck for a few hours. But that's my point, you can disagree, I want them to also hear my feeedback on it.

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I suggested adding a queue system for solo duties, similar to the queue system for party duties. It would at least allow you to not have to click spam-fest it. It means you can get up to it, queue for it, continue it when your queue pops. I feel it would smooth things out and allow things to progress better.

This was nothing like Raubahn. By the time I logged in and did it there were no issues. I didn't get past Raubahn for 3 days

I had to try a few times on Cid, but really yeah... queue system for solo instances. It both solves the problem and satisfies SE's compulsive need not to correct underlying issues with the game's design. It's perfect.

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Originally Posted by Valkyrie_Lenneth

This was nothing like Raubahn. By the time I logged in and did it there were no issues. I didn't get past Raubahn for 3 days

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Because people were able to still do other stuff in SB on this patch while you were kinda locked out from any new content at the expansion launch thus people tried to get through that. Also I kinda believe that the amount of people logging in on a patch is probably way less than on an expansion release. Still bad that this problem existed at all for a normal patch..I can already see the horrible log in queues when housing is released next week.

I really hope that they learn from this and that we wont have a repeat with 5.0..

I know this happens every time,,but I could care less about being 1st.
My game time is a lot less stressful coming in thrusday. With enough time to get cap and weekly drops from all but the must current savage.

But I haven't been raiding much since I broke both my legs and spent most of the year in and out of hospital 8 surgery later min 2 more to go you learn patience.

Also it wouldn't matter when it's added people will storm to it.