Are we paying for maintenances?

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Originally Posted by HiCectoCooler

No, no one should expect, not even based on past MMORPG releases, maintenance every other day outside of the first couple of weeks, much less months after release. It's the "new" gamer who accepts this as a norm, and really, you shouldn't, because, "lol that's how mmorpgs are at release" is total B.S. [based on actually participating in them].

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Not sure where you've been. Even some of the pay-for games have had terrible releases, followed by a month or two of emergency maintenance and patches 2-3 times every other week or so. However, they often handled it by patching the game WHILE people were still online in playing, followed by a restart of the game that lasted 10 minutes tops. It was less noticeable. But I doubt SE has this capability. Let's be honest; I think we've seen what their servers can handle, and it doesn't seem to be much.

this is a troll thread. please ignore. use the lodestone. smells like tuna. btw, check general disc for the same thread.

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Originally Posted by Chauve

Not sure where you've been..

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I've been playing the games you people claim to know the release issues of.

Am I the only person who has experienced several MMO launches?

The time before the first numbered patch (in most MMOs), is commonly utilized as a core bug-fixing phase, even post beta, as this is when the vast majority of clients are actively connecting.

And there are still some important bugs being addressed, largely due to overpopulation issues.

That said, it will eventually return to a routine maint process. They had previously inferred that 2 maintenances per week would be common at 2-3 hour downtime chunks each, in order to assist with memory, lag, and bugfixes.

So yes, you are paying for maintenance too, as it contributes to maximizing overall uptime experience.

Get used to it, as you won't find a MMO experience a perfect launch. That is a myth. Many even struggle after major patches.

I understand about the maintenance, i understand about they need to fix things.
what i'm asking is for them to ROTATE THE SCHEDULE when they do this maintenance , because they have been affecting THE SAME GAMERS.
What i still don;t understand is why do people get bothered by my tread?
If you are not affected by this why do you care?

If i see any more NAME CALLING i will report the poster, and you know how square is, thy BAN first and investigate latter.
So again, watch it!
If your going to post your opinion, do it so without the name calling.
So here goes again TO SQUARE-ENIX
Please if you are going to do a lot of MICRO maintenance please rotate the schedule!

It does seem like we're paying for maintenance. My gameplay hours, almost every chance I get to play, are right about the same time that Square Enix decides to do Emergency Maintenance. Which is just about every day. This leaves me with maybe an hour a day if I'm lucky, and I only get a chance to play maybe 2-3 days a week.

Maintenance did seem to die down for a bit...until the world transfer service. In other words, they didn't test it properly, released it, and everything went FUBAR. News flash: If you have maintenance virtually every night to put out fires stemming from a faulty new service, it's not Emergency Maintenance. That's just bad programming. And at this point, it can no longer be blamed on "a typical MMO" launch. It has been more than 2 months, and like I said, maintenance died down to a good routine, until they broke it with the transfer service.

Your servers seem to have more "emergencies" than the United States government has...and that says something.

There has been a lot of maintenance, but it hasn't really bothered me. Maybe I'm too passive and just kind of accept that it happens. After the constant emergency maintenance and servers going down in flames when Cryptic/PWE released Legacy of Romulus this kind of seems like a cake walk. My fleet was pretty active then and less than a quarter of us could actually patch, let alone get in and play.

I was pleasantly surprised the other night when there was no maintenance and I played through the entire night into early morning.. and it was also the night daylight savings time ended so I was like "Huh. It's been 1:00 am for a looooooong time." haha! :p

It was like a little treat.

It really would suck if server maintenance keeps landing during your play time, but at the same time it has to be done. What can you do about it other than just roll with it?

Honestly? Take my own advice that I give others, and play another game. It's just not worth paying for a game you can't play, no matter how good the game may be. It's like having a membership to an amusement park, and it rains every day, so the rides are always closed down. It's just a waste. Of money and time.

And while I can appreciate and congratulate you on enjoying a night of thorough and unbroken gameplay, a service that you pay for, being available when you want to use it, shouldn't be a pleasant surprise or a treat. It should be, more or less, assumed.

And while every online service must occasionally have maintenance, A Realm Reborn has entered the realm of excessive. After the first FFXIV failed, their determination to remake it, and better, should have included more than just content. It should have included the hardware.

I understand the maintenance but...
Over 10 in the last two weeks is retarded. Yes Square has the right to take them down. and NA/EU go down for 3-4 hours at a time. The Japanese ones are down 1-2. I pay my fees to play the game not to have some weak ass people who like to transfer servers all the time take away from my playing time. I strongly encourage the hackers out there to screw up hack the hell out of those accounts they are they reason maintenance is happening. Square can hardly say well its a new game, they, this isnt their first go at this. FF11 and FF14 1.0 you cant tell me they haven't learned already. How is it game like League of legends can do maintenance on their game while people are still playing and they have over 50 million accounts by Square has to bring it down for 4 hours.

I'm not disagreeing with you. Like I said, it would toooootally suck if it kept landing in the middle of your normal gaming time. I've been fortunate enough that when I am home and want to play on maintenance days I've been able to log in earlier and get some stuff done, or the times have coincided when I'm at work on night shift.

Hopefully it'll get resolved soon and they can get on a more regular schedule like other games and people can plan around it.

I just hope they realized that this is slowly destroying the game by having a reputation about to many maintenance.
People are comparing this game Technical problems with mmorpg's from the past 5-15 years.
Technology have advanced a long way since ULTIMA ONLONE, EVERQUEST,ASHERON'S CALL, DIABLO ETC ETC.
Even on the software side!!!
Maybe they are using the leftover servers they used on FFXI and that's why they have so many "TECH" problems.

Tbh i don't even care anymore, i just check my thread and responded.
The game TO ME (personal opinion) is going downhill, once you reach 50 all there is to do is spam the same 3 dungeons for DL and then COB.

I'm a 1.0 player that gave this game a 2nd chance. So i have given this game a lot of patience

I have to say that the amount of maintenance downtime, which btw is creeping more and more into our primetime gaming time starting with 8pm pst is getting a little tiresome.
How many "Harry Potter nights" do we have to endure due to downtime?
Oddly enough, it used to be downtimes(in NA games) were in the 2am-6am pst timeslot and was never bothersome except to the Euro players, but now it's my turn to bitch about it I guess.

The maintenance is VERY disruptive to people who work full time on the west coast. They need to start the maintenance much later in the day.

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Originally Posted by darthkyron

Excuse me but where did i say 3 FULL DAYS?
If you are going to bother to post , please READ the thread, instead of just posting something.
They DID maintenance on OCT29- then "Emergency" on Oct 30 and now on NOV 1
Like i said this affects some or maybe MANY gamers that have a job in the afternoon and when we get home we can't play
If they did things right in the first place Emergency maintenance shouldn't even exists.
And please Stop defending them as i was attacking them.

I'm only asking for them to take a FULL DAY in order to fix things,
Maybe to you 2-4 hrs are not to much because you may play all day, But i play only play 2-4 hrs a day and this sure affects people like me.

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They could have maintenance 7 days a week for all I care. It is bringing down the servers during prime west coast play time that I object to.

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Originally Posted by Duuude007

Am I the only person who has experienced several MMO launches?

The time before the first numbered patch (in most MMOs), is commonly utilized as a core bug-fixing phase, even post beta, as this is when the vast majority of clients are actively connecting.

And there are still some important bugs being addressed, largely due to overpopulation issues.

That said, it will eventually return to a routine maint process. They had previously inferred that 2 maintenances per week would be common at 2-3 hour downtime chunks each, in order to assist with memory, lag, and bugfixes.

So yes, you are paying for maintenance too, as it contributes to maximizing overall uptime experience.

Get used to it, as you won't find a MMO experience a perfect launch. That is a myth. Many even struggle after major patches.

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Originally Posted by Seezur_Undies

*grabs towel* where's the pool?

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Ask Arthur ... ;)

NA maintenance should be held between 1AM-4AM Pacific. That way the entire continent's gaming population should pretty much be asleep.

That tasted PURPLE
PLEASE i want seeing that PURPLE WORDS ones for a week

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Originally Posted by T2teddy

NA maintenance should be held between 1AM-4AM Pacific. That way the entire continent's gaming population should pretty much be asleep.

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A large flask of mead for you!

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Originally Posted by T2teddy

NA maintenance should be held between 1AM-4AM Pacific. That way the entire continent's gaming population should pretty much be asleep.

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5-8 is typical primetime worldwide, and the fewest people affected occur on the SE normal maint schedule. If maint begins at 8, they aren't affecting the main bulk of PST players.

Agreed. I'm about to transition to a paying customer, but a little weary considering my FFIX time is cut short with this maintenance every 2-3 days.

I remember other MMOs doing small 'emergency' bug fixes or maintenance, which essentially just required the time to copy/integrate some new code and a server restart. With 'rolling' restarts like this, every realm should only be down for maybe 15 minutes. What necessitates all realms needing to stay down for such a long period?

He did say NA maintenance. It shouldn't matter that it's 6pm in Japan.

It's kinda obvious that this update/maintance is adding the new fates that will launch on Friday, that's also why it's longer than the normal 2-3 hour one's they usually do at 12:00 am pst to 2/3:00 am pst.

This one is probably also implementing some fixes against all the hacks and exploits that the RMT sellers have been using in the past week or so.

It does suck about this maintance and the maintance in what seems like every 2 days right now, but still the hackers have been attacking this game hard for the past few weeks. Really causing a lot of issues, and if they need to shut the game down for 12 hours just to fix it and really put an end to it, then good. But as of right now, I truly believe that they need to bring more GM's on during all hours of days and nights on each server, if they don't have enough.. hire them, bring on some GM's for 3 months to help with this.

I never use this forum (or any in general) and the only reason why I'm here now is because the server is down, yet again.

I agree with the original post and I'm equally annoyed at this paid service system. Pay to play the game and instead, I'm here venting my thoughts which is such a waste of time and effort but I've got to vent somewhere >.<!!

Came home from work only have a couple of hours to spare, wanted to log in and do some crafting. Like many others I'm sure, I don't have time to sit on the computer all day and the when I do have spare time I expect to be able to login and enjoy a service that I paid for.

This is the third time in the space of less than 1 month, I've experienced down-time and as a result can't play at all for the day.

As a result of my experience with these annoying maintenance sessions, I don't really think I'll be renewing my service next month.

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Originally Posted by Hiroradius

It's kinda obvious that this update/maintance is adding the new fates that will launch on Friday, that's also why it's longer than the normal 2-3 hour one's they usually do at 12:00 am pst to 2/3:00 am pst.

This one is probably also implementing some fixes against all the hacks and exploits that the RMT sellers have been using in the past week or so.

It does suck about this maintance and the maintance in what seems like every 2 days right now, but still the hackers have been attacking this game hard for the past few weeks. Really causing a lot of issues, and if they need to shut the game down for 12 hours just to fix it and really put an end to it, then good. But as of right now, I truly believe that they need to bring more GM's on during all hours of days and nights on each server, if they don't have enough.. hire them, bring on some GM's for 3 months to help with this.

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Better then a broken game right?

i see your pain.. but oh well..

i work from 6pm est to 7am est.. 5/7 days so exc for couple of hours on my working days, i only have 2 real days of play time. It WOUD help A LOT if they could try to schedule this maint one day per week every week even ... last week i couldnt play much bc maint, this week my day off tnt and tomorrow, well tnt didnt happen. i did got some nice play time during afternoon :)

Must say I am also starting to get a tad annoyed at the amount of maintenance occurring, it almost feels like each time I log on there is a maintenance warning or some sort of situation where the servers may go down and as a player who is already limited by real life constraints to my game time, these downtimes hit quiet hard.

I have experienced many MMO starts and while many of those had issues not many was down for hours on end and so often, and certainly not this long after release... and definitely not after making a total hash of the initial launch then gaining the trust of fans again then re-launching the MMO.

I wonder if SE kind of figured the game was going to flop and skimped on the hardware. I could see that happening as subscription based MMO's are prone to failing on decent starts, its hard to see one kick off properly after a disaster - pull title - re-make - re-launch .

The bottom line is that this is something you need to accept. If you don't feel like you're getting the product you paid for, you can elect to stop subscribing, at least until the inevitable time that maintenances become less frequent.

Also, the idea that scheduled or emergency maintenances are occurring in order to facilitate character transfers is ludicrous.