My PC keeps turning off...please help

Quote:

---

Originally Posted by ntall1

There is probably something in your nvidia control panel that will allow you to do this. Idk.. ive been using an AMD for the last 3 years. If there isnt there are lots of 3rd party tools to do this with. Check in your nvidia control settings first. Then if they don't have something built in just google "nvidia overclocking tool".

Here is a link to some nvidia software that should help:
http://www.nvidia.com/object/nvidia-...08-driver.html

---

ill play with it tomorrow, thanks for the link

You told us that you monitor the temp of your GPU... but what about your CPU? and what is the temperature?

I'm leaning more towards a faulty PSU, though.

Quote:

---

Originally Posted by MissRoxy

You told us that you monitor the temp of your GPU... but what about your CPU? do you monitor that too? and what is the temperature?

I'm leaning more towards a faulty PSU, though.

---

If it was a CPU overheating issue it would show that as an event in the event viewer.

Lol I didn't look through the log. XP

I don't see the point in downclocking his GPU though. 600w is plenty for his system.

Quote:

---

Originally Posted by MissRoxy

Lol I didn't look through the log. XP

I don't see the point in downclocking his GPU though. 600w is plenty for his system.

---

The downclock is simply to test if it is a PSU issue. He does indeed have enough power. But that assumes his PSU is working properly, and up to its stated wattage. If the GPU gets downclocked, and the computer no longer shuts down. It is clearly a power issue (because we already know the gpu isnt overheating). I am not telling him to downclock as a solution. I am telling him to downclock as a test to confirm my suspicion as to what the real problem is.

Quote:

---

Originally Posted by Raist

think I found a pic of the label on the side of that 600W model:
http://imageshack.us/photo/my-images/217/xgp600.jpg/
http://imageshack.us/photo/my-images/217/xgp600.jpg/
Look familiar? Unfortunately, can't tell if that is SLI/Xfire or 80-Plus certified. So, that may very well be your problem---especially if it isn't certified. Uncertified units don't have a confirmed level of output under extreme conditions (high loads and/or high heat), and tend to degrade at a much faster rate. For instance, a certified 600 watt almost guarantees you will get 480 watts out of it under high load or a hot environment--a lesser quality may only be able to deliver ~400 under the same rigorous conditions.

Might want to check on that with the one you found at Newegg too. If it doesn't have one of those certifications, it may start to give you problems after you've run it hard for a bout a year or so and you will need to replace it again.

---

yeah thats the one. im gonna post the link to the newegg one i was gonna get, can you guys tell me if it will work with my card? ntall1 said something about the right connectors. my specs were in post earlier, but i have a Nvidia GeForce GTX 650
http://www.newegg.com/Product/Produc...82E16817152043

Quote:

---

Originally Posted by JustinLovesIzzy

yeah thats the one. im gonna post the link to the newegg one i was gonna get, can you guys tell me if it will work with my card? ntall1 said something about the right connectors. my specs were in post earlier, but i have a Nvidia GeForce GTX 650
http://www.newegg.com/Product/Produc...82E16817152043

---

That one does have the 6 pin pci connectors that you need for your card.

I still recommend under clocking your vid card just to see if it stops shutting down your computer.

Quote:

---

Originally Posted by ntall1

That one does have the 6 pin pci connectors that you need for your card.

I still recommend under clocking your vid card just to see if it stops shutting down your computer.

---

the slider on afterburner is allows me to take it from default 0, to +502 or -502. I have it on -200. lets try it

NA/EU servers down? i cant get list

Quote:

---

Originally Posted by JustinLovesIzzy

NA/EU servers down? i cant get list

---

No it's not down. You just need to wait it out. It happens at times.

i got it and just hit 20 min mark without it shutting down. this will need more testing though. it ran fine for 2 hours yesterday when i bumped it to standard. then started again. but is running smooth and no shutdown yet. I'll keep yall posted. new PSU should be here by friday

it shutdown after 30 min. quick question. what should the CPU temp be? and when will it shut down? now Im worried about it. after i started it back up it was reading 75C. is that ok?

Quote:

---

Originally Posted by JustinLovesIzzy

it shutdown after 30 min. quick question. what should the CPU temp be? and when will it shut down? now Im worried about it. after i started it back up it was reading 75C. is that ok?

---

No. That's NOT normal. In fact, that temperature is really high and unsafe considering the fact that it's at stock clock speed...

You should re-apply the thermal paste and re-seat the heatsink ASAP.

yeah its definitely the cpu over heating. its at 28-30. after less than 3 min in game it goes to 68 and keeps climbing unless i alt tab

so what do i do to fix this problem?

Quote:

---

Originally Posted by JustinLovesIzzy

so what do i do to fix this problem?

---

Quote:

---

Originally Posted by MissRoxy

No. That's NOT normal. In fact, that temperature is really high and unsafe considering the fact that it's at stock clock speed...

You should re-apply the thermal paste and re-seat the heatsink ASAP.

---

^ What I wrote above.

ok, will have to call my PC buddy about that one. sounds greek to me, thanks for all the help

remove the heatsink http://youtu.be/foB7WJYXI60?t=1m20s and mount it back http://youtu.be/-Z-r6bjDfJE?t=40s
the pins are made of plastic so try pulling them one by one perpendicularly using the handle to not damage them.

Quote:

---

Originally Posted by ZohnoReecho

remove the heatsink http://youtu.be/foB7WJYXI60?t=1m20s and mount it back http://youtu.be/-Z-r6bjDfJE?t=40s
the pins are made of plastic so try pulling them one by one perpendicularly using the handle to not damage them.

---

I think it'd be best to let his friend do it because he's unfamiliar with computer hardware.

( By the way, you forgot to mention that he needs to remove the current thermal paste and re-apply. )

Quote:

---

Originally Posted by MissRoxy

I think it'd be best to let his friend do it because he's unfamiliar with computer hardware.

---

This indeed.
If you don't know how to put a computer back together it is better to have someone do it that does.
Even taking it apart can cause irreparable damage if you're unfmailiar with a computer's internal structure.

By the way, the videos posted show an Intel stock Cooler, Earlier in the thread the TS said he has an AMD rig.
The cooler mounting systems for the stock coolers of both CPU manufacturers are usually different.
Aside from that, the could be a completely different cooler altogether on that CPU, we don't know.

I see, I only checked the first post ^^;

Quote:

---

Originally Posted by JustinLovesIzzy

I am running all the current driver and have had no problems with game, until last night. During a CM run, my PC just shut off, i thought maybe it was a power surge, booted back up and played until maintenance (4.5 more hours). Today after maintenance, I've tried about 10 times to play, everytime, my PC runs the game fine for about 5-12 minutes and then shuts off. No overheating.

---

Quote:

---

Originally Posted by JustinLovesIzzy

yeah its definitely the cpu over heating. its at 28-30. after less than 3 min in game it goes to 68 and keeps climbing unless i alt tab

---

I could have told you right away it was overheating. What you experienced is a thermal shutdown which is invoked by the CPU's thermal diode, not the operating system. This doesn't leave event log traces other than "failed to shutdown properly". This is normally something experienced by people gaming on laptops.

What you need to do is check that the CPU cooling is functioning properly. If it's it's using stock TIM (Thermal Interface Material) you'll want to replace it with something higher quality. Most third-party cooling systems look like a large radiator with a large fan or two on them, versus the stock heatsink and fan which is usually "just sufficient" to operate in an average computer case.

Even then, you may have damaged the CPU already if this has been done repeatedly.

The reason why other posters mention the PSU is that this also happens when the PSU malfunctions and drops a voltage rail. (I've seen this happen at least twice.) You also mentioned you have a UPS. Some UPS's can not be used with PSU's that have Active PFC circuits (your PC will just "turn off" should the UPS switch to battery, exactly like you experienced here.)

I suggest that you keep the UPS for it's safety mechanisms, as that will save you from having to replace an entire computer, accessories, monitors, networking gear, etc should your electricity utility send a voltage spike down the line... or lightning.

Quote:

---

Originally Posted by JustinLovesIzzy

yeah its definitely the cpu over heating. its at 28-30. after less than 3 min in game it goes to 68 and keeps climbing unless i alt tab

---

This is what I said yesterday was most likely the issue and not not a lack of power issue. You had assured me that it was not an overheating CPU saying that you have been monitoring and checking it. Slightly frustrated to hear that this is indeed the issue.

Well at least you now know what the real issue is.

Buying new Chassi fans will probably not help you here.. What you need is a new heat sink with a decent thermal paste.

Before you can do this tho.. your PC is in danger if you do choose to play games on it in this condition. What you can do as a bandaid is to get a program like speed fan and make sure your heatsink and chassis fans are running at 100% (If you to choose to take the risk of gaming) Your PC wont be overheating unless it is under load. Normal things like internet browsing, and email will not put your computer under major load, and will probably not overheat you.

i think it was just not mounted correctly. on my old pc just one pin was slightly higher then the others and had the same issue. xD

just got back from PC store. here is the problem.

The company i had build this PC is cyberpowerPC and they are skimping assholes. Ive had problems from day 1 with their shoddy work. But here is what they did, they put grey grease on my "gaming PC", who thinks that is gonna work? It was almost completely dry and useless. That shit doesnt even last on regular office PCs for long. I got it taken off and Arctic Silver applied and heat sink is reseated. About to boot game up while monitoring temp, will let you know soon.

Glad you're back in action OP, hopefully the lag isnt too bad for you too

Quote:

---

Originally Posted by JustinLovesIzzy

just got back from PC store. here is the problem.

The company i had build this PC is cyberpowerPC and they are skimping assholes. Ive had problems from day 1 with their shoddy work. But here is what they did, they put grey grease on my "gaming PC", who thinks that is gonna work? It was almost completely dry and useless. That shit doesnt even last on regular office PCs for long. I got it taken off and Arctic Silver applied and heat sink is reseated. About to boot game up while monitoring temp, will let you know soon.

---

If it is a stock heat sink you might still need a new better heat sink.

When I built my last gaming rig I did it on a budget. I knew it was a bad idea to cheat out on the cooling system, and ended up getting a cheap stock heat sink. I had overheating issues every time I tried to play a game. So over the next year I had to buy and replace all the cooling parts in the PC spending even more money than I would have.

A stock heatsink when gaming can have your CPU over 70c. Replace that stock heatsink and you will probalby drop your CPU temps by 15c - 25c.

after 12 min of fates, i am running at 30C still. my heat sink and water cooling system are actually top notch. nothing in my PC is budget. But the people i had build it are idiots. looks like my problem is solved. thanks for all the help. you guys rock. Couldnt of done it with out you. But whats the deal with the lag today. guess thats what they are fixing in maintenance tonight. Peace

Quote:

---

Originally Posted by ZohnoReecho

i think it was just not mounted correctly. on my old pc just one pin was slightly higher then the others and had the same issue. xD

---

It can be many things: Not mounted correctly, too little thermal paste, too much thermal paste, etc.

The stock heatsink should be fine for his CPU ( since he doesn't overclock ). If he wanted a cheap and better heatsink then I'd recommend hyper 212 plus/evo.

As for thermal paste, I personally use Arctic MX-4 since it has very little to no cure time. ( it's also non conductive ) but there are a lot of good ones such as Noctua NT-H1, Shin Etsu X-23 7738D, PK-1, TX-4, and many more.

Quote:

---

Originally Posted by JustinLovesIzzy

after 12 min of fates, i am running at 30C still. my heat sink and water cooling system are actually top notch. nothing in my PC is budget. But the people i had build it are idiots. looks like my problem is solved. thanks for all the help. you guys rock. Couldnt of done it with out you. But whats the deal with the lag today. guess thats what they are fixing in maintenance tonight. Peace

---

Awesome.

Quote:

---

Originally Posted by JustinLovesIzzy

after 12 min of fates, i am running at 30C still. my heat sink and water cooling system are actually top notch. nothing in my PC is budget. But the people i had build it are idiots. looks like my problem is solved. thanks for all the help. you guys rock. Couldnt of done it with out you. But whats the deal with the lag today. guess thats what they are fixing in maintenance tonight. Peace

---

Nice.. Well I am glad you figured it all out, and hope you will still enjoy your new PSU... that PSU you got is pretty bad ass.

Quote:

---

Originally Posted by JustinLovesIzzy

just got back from PC store. here is the problem.

The company i had build this PC is cyberpowerPC and they are skimping assholes. Ive had problems from day 1 with their shoddy work. But here is what they did, they put grey grease on my "gaming PC", who thinks that is gonna work? It was almost completely dry and useless. That shit doesnt even last on regular office PCs for long. I got it taken off and Arctic Silver applied and heat sink is reseated. About to boot game up while monitoring temp, will let you know soon.

---

I've had issues with them, but mostly the MSI parts they use. Otherwise it's a good company. But it's safer to buy the CPU separate and install it yourself.

apparently i didnt get it figured out, after about 30 min, it hit 60 degrees and shutdown again

How is the fan on your radiator holding up? For that matter, is your liquid pump still working properly. I use a closed-loop liquid system as well, but like everything, the more moving parts, the more chances for failure.
That could be the problem if you are running a closed liquid system and still having issues with CPU heat.

Quote:

---

Originally Posted by JustinLovesIzzy

just got back from PC store. here is the problem.

The company i had build this PC is cyberpowerPC and they are skimping assholes. Ive had problems from day 1 with their shoddy work. But here is what they did, they put grey grease on my "gaming PC", who thinks that is gonna work? It was almost completely dry and useless. That shit doesnt even last on regular office PCs for long. I got it taken off and Arctic Silver applied and heat sink is reseated. About to boot game up while monitoring temp, will let you know soon.

---

Uh, what? A lot of thermal paste are gray. What do you mean that it's not going to work? It may appear ' dry ', but that's just how it is in cold / room temp. All thermal paste have different consistency.

As for Arctic Silver 5, that thermal paste takes forever to cure! lol. I'm surprised they still use that at the PC store you went to. Don't get me wrong... it is a good paste... but there are a lot of better choices out there since AS5 is pretty outdated.

Oh! I just thought of something. Do you overclock your CPU? If you do, stop it immediately until you have given your thermal paste a few days to cure.

I only hope they are not trying to scam you and sell a different cooling system

Quote:

---

Originally Posted by MithrasInvictus

How is the fan on your radiator holding up? For that matter, is your liquid pump still working properly. I use a closed-loop liquid system as well, but like everything, the more moving parts, the more chances for failure.
That could be the problem if you are running a closed liquid system and still having issues with CPU heat.

---

Hm... yeah it may be a pump issue since he mentioned that his system is watercooled... but shouldn't the PC repair store check that before handing back his PC? :/

Whatever you do, don't get water cooling. It's ok, until it leaks.

Edit: And I see you have water cooling..

Might check for leaks. It'll be around the base of the "tank"(the heatsink). Depending on how bad the leak it, the residue will be around the CPU itself. This can screw up the CPU and potentially ruin your mobo.

Now if the cooler is the issue and no leaks, it'd be suggested to fill it with distill water. I'd say don't do that(did not work for me), and just get a brand new cooling system.

As for PC guy supposed to check this and that - it's all about money. If it means you coming back, they wont check everything.

OP, do you mind taking a picture inside your case? XD

I'm unclear as to which part of your system is watercooled. CPU? GPU? or both?

Also, is it custom loop or is it an AIO ( all in one ) watercooling?

Quote:

---

Originally Posted by Twilite

As for PC guy supposed to check this and that - it's all about money. If it means you coming back, they wont check everything.

---

Well that's pretty shady... :(

Water cooling is only good if you really need it. Water cooling requires upkeep. You need to clean it on a 1 - 2 month basis to keep it running properly and working as intended. You should really only be using water cooling if you really need it due to overclocking and stuff like that.

As for the thermal paste.. This alone will not keep your CPU cool. You need a decent heatsink, then you also need some form of exhaust on your chassis to get that hot air out of the case.

There are many things inside your system that create heat. Mainly the CPU, then the GPU, RAM, HD's, and PSU. When you remove heat from one of these it has to go somewhere. This is why ppl build compures with either Negative air pressure, or Possessive air pressure. Depending on whether or not your GPU exhausted out the back of your machine, or inside your machine will dictate what kind of air pressure you system needs.

While air flow in the Tower is very important, what is more important is that heatsink on the CPU as it is responsible for conducting, and dissipating the main source of heat inside that system.

Any system you are going to be gaming on for hours on end will require a better than average cooling system to keep temps down and insure the life of the system.