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  1. #1
    Player
    JustinLovesIzzy's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    56
    Character
    Poisonous Candy
    World
    Faerie
    Main Class
    Conjurer Lv 50

    My PC keeps turning off...please help

    I am running all the current driver and have had no problems with game, until last night. During a CM run, my PC just shut off, i thought maybe it was a power surge, booted back up and played until maintenance (4.5 more hours). Today after maintenance, I've tried about 10 times to play, everytime, my PC runs the game fine for about 5-12 minutes and then shuts off. No overheating. Pristinely cleaned. Drivers up to date. Uninstalled and reinstalled game. Defragged. Tested against other games, skyrim, fallout new vegas, no problems. I have no idea what is up. But I know it has to be a compatibility problem with game. I really wanna play. But If i can't get this fixed, I'm gonna have to cancel. I have a 90 day sub about to charge on the 5th. Please help. Anyone with similar problems or PC knowledge. Or SE itself. I WANNA PLAY!
    (0)

  2. #2
    Player
    KingXRay's Avatar
    Join Date
    Aug 2013
    Location
    YOSHIDA!!!!! PLEASE BUFF NINJA!!!!!
    Posts
    142
    Character
    Kingx Ray
    World
    Tonberry
    Main Class
    Ninja Lv 87
    need pc specs...=_=''
    (0)

  3. #3
    Player
    RLW81205's Avatar
    Join Date
    Aug 2013
    Posts
    22
    Character
    Aipotu Bast
    World
    Exodus
    Main Class
    Archer Lv 11
    Quote Originally Posted by JustinLovesIzzy View Post
    I am running all the current driver and have had no problems with game, until last night. During a CM run, my PC just shut off, i thought maybe it was a power surge, booted back up and played until maintenance (4.5 more hours). Today after maintenance, I've tried about 10 times to play, everytime, my PC runs the game fine for about 5-12 minutes and then shuts off. No overheating. Pristinely cleaned. Drivers up to date. Uninstalled and reinstalled game. Defragged. Tested against other games, skyrim, fallout new vegas, no problems. I have no idea what is up. But I know it has to be a compatibility problem with game. I really wanna play. But If i can't get this fixed, I'm gonna have to cancel. I have a 90 day sub about to charge on the 5th. Please help. Anyone with similar problems or PC knowledge. Or SE itself. I WANNA PLAY!
    This has been going on for a while for a lot of other people... more and more threads are popping up now. We've only heard one thing from SQE in the other thread in the past month.
    (0)

  4. #4
    Player
    nasomi's Avatar
    Join Date
    Aug 2011
    Location
    Limsa
    Posts
    644
    Character
    Pocket Hockey
    World
    Gungnir
    Main Class
    Marauder Lv 50
    THe game is pretty demanding, it's probably bringing out gremlins in your computer you weren't aware of because it hadn't been taxed so hard.

    Run a memory test, a cpu test, and a gpu test, they can all be found with the google. If the computer crashes during one of them, that's probably what's faulty. If not, I'd look to your power supply. Check your voltages in the bios and make sure they're within spec.
    (0)
    http://www.pocket-hockey.com <-My ffxiv adventure!

    Now with nVidia Surround!!!
    MicroATX Desktop - i7 950 - 12gb ram - 2x GTX580
    2x Intel 520 180gb SSD's in Raid0 - 3x 28" LCD @ 5760x1200

  5. #5
    Player
    ntall1's Avatar
    Join Date
    Aug 2013
    Posts
    300
    Character
    Johra Burgers
    World
    Leviathan
    Main Class
    Conjurer Lv 50
    When your system just randomly shuts off that 95% off the time has to do with overheating CPU, GPU, PSU, or just some power failure.

    When you play games you use almost all your systems resources. Ram, GPU, CPU, and PSU. If your system doesnt have enough power to run all these it can cause it to shut down. If your CPU is over heating it can cause your system to shut down. If your GPU is overheating it can cause your system to shut down.

    Sense you claim its not overheating. (Not knowing how you came to this concussion I would not rule it out as the culprit.) Than it is most likely an issue with your PSU not having enough power to run all your stuff.

    The easiest way to solve a lack of power issue is to underclock your GPU. When playing games higher end GPU's suck up tons of power. Even on PSU's that claim they can handle said card it can still be an issue. I would keep underclocking the GPU by small amounts untill the problem seems to stop. This will also help solve the problem if it is an overheating GPU issue as well.
    (0)

  6. #6
    Player
    JustinLovesIzzy's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    56
    Character
    Poisonous Candy
    World
    Faerie
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by nasomi View Post
    THe game is pretty demanding, it's probably bringing out gremlins in your computer you weren't aware of because it hadn't been taxed so hard.

    Run a memory test, a cpu test, and a gpu test, they can all be found with the google. If the computer crashes during one of them, that's probably what's faulty. If not, I'd look to your power supply. Check your voltages in the bios and make sure they're within spec.
    i cant find any of that stuff, but i am pretty dumb i guess. i know my GPU isnt overheating because i monitor it constanly, the highest it has ever gotten is 43 degrees. everyone seems to believe that it is the PSU. I have a 600W, card says i need a 450, so maybe i should get more. I'm pretty bummed cause i dont have the funds either way. but would like to know what it wrong.
    Specs
    Nvidia GeForce GTX 650 2GB
    AMD FX(tm)-4100 Quad-Core Processor 3.6GHz
    8gb Ram
    600WPSU
    (0)

  7. #7
    Player
    JustinLovesIzzy's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    56
    Character
    Poisonous Candy
    World
    Faerie
    Main Class
    Conjurer Lv 50
    why after over a month of playing perfectly fine, now it has a problem all of a sudden. it ran fine as of last night. i know they ran a maintenance, but there was no patch, so that shouldnt of changed anything right?
    (0)

  8. #8
    Player
    ntall1's Avatar
    Join Date
    Aug 2013
    Posts
    300
    Character
    Johra Burgers
    World
    Leviathan
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by JustinLovesIzzy View Post
    i cant find any of that stuff, but i am pretty dumb i guess. i know my GPU isnt overheating because i monitor it constanly, the highest it has ever gotten is 43 degrees. everyone seems to believe that it is the PSU. I have a 600W, card says i need a 450, so maybe i should get more. I'm pretty bummed cause i dont have the funds either way. but would like to know what it wrong.
    Specs
    Nvidia GeForce GTX 650 2GB
    AMD FX(tm)-4100 Quad-Core Processor 3.6GHz
    8gb Ram
    600WPSU
    Just because a PSU says it can handle a vid card does not mean it really can. Most PSU's have a single 12v rail that everything goes on. Depending on what you have inside your machine, and the quality of your PSU it could easily be lack of power. If your GPU never gets above 43c you can safely say that it is not overheating. But you can not determine if it is getting enough power.

    Usually when the GPU doesn't get enough power, your vid card driver will crash, and this will fire an even in the windows even viewer. Most of the time it will just crash and recover, but not shut down your PC. But it is possible.

    So if its not an overheating GPU it has to be one of two other possibilities. The CPU, MB or both are overheating and your computer is shutting down to protect itself. Or. Your PSU can not provide the amount of power your computer requires to run, and is shutting down.

    Check the Windows Event Viewer and look at the logs at the time of the shut down. It will tell you if your computer shut it self down to protect itself. It will also tell you if your video card driver crashed and recovered. What it will not tell you however is if your computer did not have enough power and got shut off due to this.
    (0)

  9. #9
    Player
    JustinLovesIzzy's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    56
    Character
    Poisonous Candy
    World
    Faerie
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by ntall1 View Post
    Just because a PSU says it can handle a vid card does not mean it really can. Most PSU's have a single 12v rail that everything goes on. Depending on what you have inside your machine, and the quality of your PSU it could easily be lack of power. If your GPU never gets above 43c you can safely say that it is not overheating. But you can not determine if it is getting enough power.

    Usually when the GPU doesn't get enough power, your vid card driver will crash, and this will fire an even in the windows even viewer. Most of the time it will just crash and recover, but not shut down your PC. But it is possible.

    So if its not an overheating GPU it has to be one of two other possibilities. The CPU, MB or both are overheating and your computer is shutting down to protect itself. Or. Your PSU can not provide the amount of power your computer requires to run, and is shutting down.

    Check the Windows Event Viewer and look at the logs at the time of the shut down. It will tell you if your computer shut it self down to protect itself. It will also tell you if your video card driver crashed and recovered. What it will not tell you however is if your computer did not have enough power and got shut off due to this.
    this is the only error i can find in all my logs for the day, but it happens multple times, probably around same time as crashes, looking into it more.
    Log Name: System
    Source: Service Control Manager
    Date: 10/1/2013 5:09:54 PM
    Event ID: 7000
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Beast481981-PC
    Description:
    The AODDriver4.2.0 service failed to start due to the following error:
    Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7000</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2013-10-01T21:09:54.662042600Z" />
    <EventRecordID>82724</EventRecordID>
    <Correlation />
    <Execution ProcessID="668" ThreadID="672" />
    <Channel>System</Channel>
    <Computer>Beast481981-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name="param1">AODDriver4.2.0</Data>
    <Data Name="param2">%%577</Data>
    </EventData>
    </Event>
    (0)

  10. #10
    Player
    JustinLovesIzzy's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    56
    Character
    Poisonous Candy
    World
    Faerie
    Main Class
    Conjurer Lv 50
    also this one:
    Log Name: System
    Source: EventLog
    Date: 10/1/2013 5:09:41 PM
    Event ID: 6008
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Beast481981-PC
    Description:
    The previous system shutdown at 5:07:58 PM on ‎10/‎1/‎2013 was unexpected.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="EventLog" />
    <EventID Qualifiers="32768">6008</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-10-01T21:09:41.000000000Z" />
    <EventRecordID>82670</EventRecordID>
    <Channel>System</Channel>
    <Computer>Beast481981-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>5:07:58 PM</Data>
    <Data>‎10/‎1/‎2013</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>305</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Binary>DD070A0002000100110007003A008500DD070A0002000100150007003A008500600900003C000000010000006009000000000000B00400000100000000000000</Binary>
    </EventData>
    </Event>
    (0)

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