Post questions or problems regarding Early Access and Preorder Codes here

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Originally Posted by Valkim

Well my issue is that I was able to get my code on the first day but when I tried to redeem it on the psn i have been getting the invalid code error. Ive tried reentering my 18 digit code but i still get the same code over and over again. My language and location and links are all NA.

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Originally Posted by Angyl

Exact same issue here, along with a couple of friends.

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I actually had the same problem myself. Have you guys been entering your codes manually or copy/pasting them? For whatever reason it only worked when i copy/pasted it.

I'm still getting error 3. The game shows up as registered, though.

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Originally Posted by zetayuri

I actually had the same problem myself. Have you guys been entering your codes manually or copy/pasting them? For whatever reason it only worked when i copy/pasted it.

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PS3 here, so manually is all I have available? But double checking every digit, including capitalization.

I was able to input my pre-order code at http://preorder.na.finalfantasyxiv.com/us and was able to redeem my 20 digit code. However, up until today, I have still yet to receive my confirmation email. Am I done?

Same, just received a 20 digit code, and no mail. :confused:

Ok, I know I'm an idiot for doing this.

I ordered a PS3 CE b/c I wanted to put the CE codes on my current PC 1.0 account. And everything I read said that was the way to do it. (Didn't order digital b/c I wanted the physical items).

So when I entered my EA code I picked PS3, b/c I thought I was supposed to pick the platform I ordered the game for, not the one I wanted to play on. Suffice it to say I'm looking for a way to get my EA registration changed to PC.

I've submitted a ticket (e-mail) to Customer Support. But I wanted to toss my issue out here as well in case an admin can help me or someone else made the same mistake and has had it resolved.

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Originally Posted by zetayuri

I actually had the same problem myself. Have you guys been entering your codes manually or copy/pasting them? For whatever reason it only worked when i copy/pasted it.

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Originally Posted by Angyl

PS3 here, so manually is all I have available? But double checking every digit, including capitalization.

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Am still running into this myself. I've been keeping an eye on the PO site to see what information that they provide on there for updates (which has been every 3 hrs since last update - last one is now 1PM (GMT) [6:00 AM PDT / 13:00 PM GMT / 15:00 PM CET] )

And you don't need to worry about capitalization as the system automatically capitalizes every letter in your code.

http://forum.square-enix.com/ffxiv/t...eady-been-used.

What should i do...?

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Originally Posted by RamStormrage

I was able to input my pre-order code at http://preorder.na.finalfantasyxiv.com/us and was able to redeem my 20 digit code. However, up until today, I have still yet to receive my confirmation email. Am I done?

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As long as you saw the page saying that you redeemed it you are done. As mentioned earlier Square is experiencing delays in sending the conformations.

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Originally Posted by SilverMoon9000

I'm still getting error 3. The game shows up as registered, though.

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Found this on Reddit, it's seemed to work for a lot of people http://www.reddit.com/r/ffxiv/commen...e_beta_forums/

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Originally Posted by WinterB

http://forum.square-enix.com/ffxiv/t...eady-been-used.

What should i do...?

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Contact either Square or GMG. Probably Square, as they are the ones that give out codes to retailers.