GRUBHUB BE DAMNED!

No I was just wondering how you totaled $30 on dunkin donuts but that's off topic anyway

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Originally Posted by JadedPurity

Glad you didnt get your promo code, you dont deserve one. Learn how to talk to customer service representatives.

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So you should be nice to people which scam you, huh?

And yes i get it that the customer service has to take all the flak and basically is not at fault but heck they are getting paid for this, it's their job to deal with customers and especially unhappy ones.

They just gave OP the corpo speech of "we will improve" "we can't cancel cause XYZ" "We are so deeply sorry" and expected them to just take it like the good little customer. I am glad OP gave them heck and good they got a refund in the end.

But yeah you are right, we should just all take it and never complain and let the corps do whatever with us! Would also make all the customer service employees happy since they would be jobless in that case.

[Removed, I take my apology back.]

Either way, apparently the codes are limited even outside delivery. The emote codes themselves are first come first serve. For all who waited or didn't have the funds last night to jump in on it. Good luck.

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Originally Posted by JadedPurity

Glad you didnt get your promo code, you dont deserve one. Learn how to talk to customer service representatives.

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Agreed.

What a sad, sad person.

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Originally Posted by Ranaku

So you should be nice to people which scam you, huh?

And yes i get it that the customer service has to take all the flak and basically is not at fault but heck they are getting paid for this, it's their job to deal with customers and especially unhappy ones.

They just gave OP the corpo speech of "we will improve" "we can't cancel cause XYZ" "We are so deeply sorry" and expected them to just take it like the good little customer. I am glad OP gave them heck and good they got a refund in the end.

But yeah you are right, we should just all take it and never complain and let the corps do whatever with us! Would also make all the customer service employees happy since they would be jobless in that case.

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Double yikes. Random customer service dude #324242 didn't scam you, the higher ups doing a poor job of running this event are... doing a poor job of running the event. Rando service rep's job is to help resolve problems for customers, but quite frankly they don't get paid anywhere near enough to put up with the crap some people give them. Being frustrated and complaining is one thing. Being outright nasty and rude to some random dude who 9 times out of 10 has exactly zero control over whatever problem that customer is having? Completely unnecessary and, in a lot of cases, actively counterproductive. They're just a guy trying to do their job, not every dissatisfied rando's punching bag.

step back and breath for a bit

all of this work and power for a emote... and it's not even a good one at that

if I was going though those issues with GrubHub, I would have gotten my refund and wouldn't even bother trying with this promotion.

this game ain't worth no stress

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Originally Posted by JadedPurity

Glad you didnt get your promo code, you dont deserve one. Learn how to talk to customer service representatives.

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This.

You were rude.

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Originally Posted by Nekaru_Infitima

Look I apologize to everyone in the thread I snapped at. I just don't have the money to be wasting, no job atm, literally borrowed from a sister to get the emote, then on top of that having to buy it a second time, I just got pissed (I have a slew of disorders I won't mention the names of because I refuse to use them as excuses) but it does give a short temper.

Sorry...

Either way, apparently the codes are limited even outside delivery. The emote codes themselves are first come first serve. For all who waited or didn't have the funds last night to jump in on it. Good luck.

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No, only the free delivery was first come first serve. You have to order THROUGH THE APP to get the promotion.

This thread in summary: Don't abuse customer service reps, they are people too. Especially over a stupid Pizza Emote.

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Originally Posted by Valkyrie_Lenneth

No, only the free delivery was first come first serve. You have to order THROUGH THE APP to get the promotion.

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Tell that to my customer service. I told it to two employees, and the manager. They sent me to their page and quoted where it literally says in the full terms and fine print

"Limited supply available (expect high demand). FINAL FANTASY® XIV Online “Eat Pizza” emote item codes will be assigned on a first come, first served basis while supplies last. "